Dec 11, 2020|
One of JD’s Rising Stars Reflects on Countryside Training
by Kelly Dawson
While many young professionals look to the big cities for career advancement, one young member of JD’s “Rising Stars” program for new employees found personal growth and inspiration in the countryside. Six months before graduating from university in Chengdu at the beginning of 2020, Sichuan native Zheng Rui was hired into JD Logistics’ early employment program.
His first post would be in southeast of Guizhou province, 800 kilometers away from home. Passing through winding mountain roads, the drive took a full day. Despite the remote location, his family’s support ensured Zheng that he was making the right decision. “My family always encouraged me to seek adventure,” he said. “There is so much talent in the big cities, we thought perhaps there might be more opportunity in the smaller towns.”
In Guizhou, JD Logistics put Zheng to work in a warehouse, with hands-on experience of front-line logistics, distribution and more. Less than six months later, he received news that he would be promoted to lead a sales department—but it would require that he relocate to an even more remote locale: Danzhai county, an area once known for its high levels of poverty.
“I panicked,” Zheng said. “It felt like it was all happening too suddenly.”
Despite his fears, he made the transition. In his new role he was leading more than ten people—despite being almost the youngest member of the team. Additionally, the impact of relocating to such a rural area was disorienting. The work required that he move around to different towns and villages in the area, but public transportation was slow and spotty, and added uncertainty and inconvenience to his days.
JD’s annual shopping festival “618” (June 18 is the company’s anniversary and a peak sales period) loomed. “I was fresh out of school, I had no experience and my thinking wasn’t clear,” Zheng said.
Gradually, his work superiors helped him settle into the role. As he adjusted, he began to find his footing. First, he strictly enforced JD Logistics’ regulations, which resulted in improved performance for the department, and in turn, better morale. After strengthening team cohesion, he turned to the question of how to grow the business.
Zheng met a fellow Sichuan native in the town, who helped introduce him to local businesses and contacts. He visited a winery two hours away from Danzhai, in hopes of securing their business—but two visits later, and the owner had still not taken the bait. Perhaps it was Zheng’s youth or inexperience, he speculates now. On the next visit, Zheng brought his manager, who helped seal the deal. The winery soon began shipping a thousand orders a day with JD Logistics.
Zheng persevered. He observed that Danzhai’s remote location meant that tourists passing through the area struggled to transport their local gift purchases home, with luggage and parcels piled high on tour buses. He suggested a campaign to encourage tourists to use JD Express to ship their gift packages home—the idea was a hit, resulting in increased convenience for tourists and better business for JD.
During the year in which Zheng worked in Danzhai, Guizhou’s tourism industry underwent a growth spurt, with local poverty alleviation efforts showing positive results. The average income in the area rose, and online shopping increased—leading to higher demand for JD Logistics’ services. When Zheng first arrived in Danzhai, JD couriers handled an average of 30-40 orders each day; by the time he left, couriers were managing 70-80 deliveries a day. It would seem that local progress and growth mirrored Zheng’s own journey.
Looking back on this period of time, Zheng is full of gratitude for the unique experience of living and working in a lower-tier market—and most of all for the people who helped him, he said. His colleagues supported him, and his managers gave him the opportunity to challenge himself.
JD’s “Rising Stars” program recruited more than a thousand fresh university graduates in 2020, for a program that will provide management training, real-world on-site training and experience, and more. Ultimately, they will enter management positions, far better equipped to handle the responsibility.
In 2021, JD has announced that it will hire 15,000 new college graduates, welcoming the largest group of fresh graduates in the company’s history.
Dec 18, 2024|
JD Logistics Unveils International Business Development Roadmap to Enable 2-3 Day Delivery in Dozens of Overseas Markets in 2025
December 18, 2024, Shenzhen — JD Logistics (also known as JINGDONG Logistics), the logistics arm of JD.com, today unveiled its overseas business development roadmap at JINGDONG Logistics 2025 International Integrated Supply Chain Strategic Launch Event in Shenzhen. As part of the roadmap, the company will accelerate the growth of its “three networks”, the global warehouse network, express delivery network, and the air freight network.
The new initiative aims to scale the company’s global e-commerce omni-channel fulfillment services, build a “2-3 Day Delivery Circle”, expand express delivery service regions, and establish an international aerial network. These will enable highly-efficient global supply chain and logistics services for overseas clients, Chinese brands and cross-border merchants. At the event, JD Logistics also announced the launch of “Simplified Reverse Returns Service” and “Overseas Warehouse Bulky Item Delivery and Installation Service”.
JD Logistics plans to expand and open additional overseas warehouses in the next 12 months, increasing the total floor area by 100%. This will allow the company to continue to build on its reputation as a trusted supply chain infrastructure service provider with overseas warehouse business at the core of international expansion.
2-3 Day Delivery Circle Enabled by Overseas Warehousing and Delivery
Over the years, JD Logistics has implemented the philosophy of “placing goods as close to consumers as possible” through building a supply chain logistics network that helps clients and merchants achieve local stocking.
In 2025, JD Logistics will complete a “2-3 Day Delivery” service circle. This will enable clients and consumers in 19 countries to enjoy fast logistics service through JD Logistics’ more than 50 self-operated overseas warehouses. By that time, the total overseas warehouse floor area will achieve a 100% increase.
Currently, JD Logistics’ 2-3 Day Delivery is already offered in multiple countries including the U.S., the UK, France, Germany, Poland, the UAE, Japan, South Korea and Australia. In fact, some regions can now take advantage of one-day delivery services.
In 2025, JD Logistics will also accelerate the launch of new warehouses in Southeast Asia, Japan, South Korea, Middle East, Europe and Americas. With a highly efficient and collaborated supply chain, the “2-3 Day Delivery” service range will be further expanded in these regions.
Efficient Omni-channel Fulfillment Service for Global E-commerce
Leveraging extensive global logistics infrastructure and service network, JD Logistics provides clients with “Global E-commerce Omni-channel Fulfillment Service” that enables seamless multi-channel fulfillment with unified inventory.
JD Logistics also provides a full range of transportation services including sea freight, air freight, truck dispatch, and trailer services, and value-added services such as B2B/B2C shared warehousing, integrated forward and reverse logistics, bulky-item delivery and installation, and more.
Simplified Reverse Returns Service
To address challenges associated with after-sales processing, JD Logistics’ “Simplified Reverse Returns Service” will support returns from any ordering location, quality inspection for resale, and disposal or destruction of damaged items. The entire process can be completed within 72 hours, offering an extremely efficient and hassle-free solution.
Overseas Warehouse Bulky Item Delivery and Installation Service
JD Logistics has extensive experience in dealing with bulky-item’s delivery and installation. The “Overseas Warehouse Bulky Item Delivery and Installation” service will tackle common industry issues such as service separation, high damage rates, and limited-service resources. It offers diverse solutions for varied large-sized products, including doorstep delivery, integrated delivery and installation, supported by multi-channel truck dispatch resources.
Building the Global Supply Chain’s “Aerial Artery”
JD Logistics is also developing a “11668” global supply chain to facilitate cross-border logistics, forming an “Aerial Artery” that reaches the globe. It is consisted of:
1: One global air transportation hub in Wuhu Global Port.
1: One main base for JD Airlines in Nantong, Jiangsu province.
668: To build six regional air hubs, home and abroad, with 68 dedicated all-cargo air stations.
JD Express Delivers to Nearly 80 Countries and Regions
Since launching its international express delivery service in late 2023, JD Express has introduced two major products: “International Express” and “International Standard Express.” These services offer tailored solutions to meet the diverse needs of both merchants and consumers.
To date, JD Logistics’ international express delivery service has been extended to nearly 80 countries and regions, with the fastest delivery from China to European and North American countries being within only three days.
JD Logistics will accelerate the international business development and continue to establish an integrated supply chain logistics network that spans the globe, supporting cost reduction, greater efficiency, and high-quality development opportunities for businesses and industries.
Dec 6, 2024|
JD Logistics Reports Record Growth During Start of Holiday Shopping Season
JD Logistics (also known as JINGDONG Logistics), the logistics arm of JD.com, announced a record increase in orders processed through its global overseas warehouse network on Black Friday.
JD Logistics’ global supply chain supported merchants and brands worldwide across a diverse range of industries, including apparel, electronics, home decor, food, fast-moving consumer goods, and both online and offline retail.
In Europe, JD Logistics’ warehouses in the Netherlands, the UK, France, Poland, Germany and Spain saw outbound orders increase by 200% on Black Friday. The on-time outbound rate for at least one retail brand in Poland was100% even as the brand’s volume order doubled.
In North America, JD Logistics manages more than 20 self-operated and collaborative warehouses. A beverage container brand’s order volume increased over 300% and a leading suitcase brand increased by 400%. Overall, JD Logistics secured a 24-hour on-time outbound rate of as high as 99.8%.
In Australia, order volume from its No. 2 warehouse in Sydney was also record-breaking. In Japan, the company’s No.1 collaborative warehouse saw order volume increase rapidly. The company can already ensure same-day fulfillment with outbound efficiency exceeding the local industry average, greatly enhancing merchant operation and customer shopping experience.
Cutting-Edge Supply Chain Innovations
JD Logistics leverages advanced automation technologies, intelligent human-machine synergy strategies, and an integrated suite of warehousing and supply chain management systems. These innovations enable seamless B2B and B2C omnichannel fulfillment, while accommodating complex logistics models, including reverse logistics, back-order processing, and kitting and bundling services. Even during peak seasons, its system can secure stable and efficient processing of orders.
Data shows the overall on-time outbound rate for JD Logistics’ overseas warehouses reaches as high as 99%. Thanks to the application of automation technologies such as AGVs and sorting robots, order picking efficiency has been increased by five times compared with traditional methods.
Its robust warehousing network is complemented by diverse final-mile transportation resources. In the U.S., it also includes a self-operated truck fleet, enabling services such as port drayage, retail store delivery, warehouse transfers, and transshipments.
Commitment to Global Expansion to Facilitate Business Success
JD Logistics drives operational efficiency and cost reduction for its clients. With nearly 100 bonded, direct-mail, and overseas warehouses spanning the globe, the company ensured a smooth and timely fulfillment experience for global partners.
As of June 2024, JD Logistics operated nearly 1 million square meters of warehouse space in key markets, offering localized services to international clients and Chinese brands expanding globally. Its international cargo flight network continues to grow, enhancing cross-border transportation services to destinations globally.
JD Logistics is committed to doubling its overseas warehouse space by the end of 2025 as part of its broader global supply chain strategy. This expansion also includes growing its network of bonded and direct-mail warehouses and extending its international express delivery services.
JD Logistics remains dedicated to supporting global businesses of all sizes, delivering precision, speed, and excellence in supply chain management.
JD Courier Inspires College Graduate to Work for JD
