On October 23, 2024, JD.com welcomed the arrival of the first highly anticipated batch of Garces Fruit cherries at Shanghai Port. As a key partner of Garces Fruit, JD Super, the supermarket division of JD.com, had already initiated pre-sales, and these premium cherries are now available for immediate delivery via JD NOW, with some areas offering delivery in as little as 30 minutes. The cherries will also be stocked at JD’s omnichannel supermarket, 7Fresh.

Garces Fruit, the world’s largest exporter of cherries, made history as the first company to transport Chilean cherries to Asia via sea freight. Today, one out of every ten Chilean cherries consumed in China comes from Garces Fruit. This year, Chile is set to export 1.32 billion boxes of cherries, totaling 65.79 million tons. However, a JD Super spokesperson noted that a decrease in yield for the 2024 season is expected, potentially leading to tighter supplies and price fluctuations. JD Super has secured a distinct price advantage by leveraging its advanced procurement strategy, pre-ordering, and its “10 Billion Yuan Agricultural Subsidy” program.

Competitive Pricing Through Scale and Efficiency

The growing demand for cherries among Chinese consumers has enabled JD.com to leverage its procurement scale to maintain cost competitiveness. On JD Super’s Flash Sale Day, January 1, 2023, cherry sales surged nearly 250% year-over-year, with sales of cherry gift boxes in third- to sixth-tier cities increasing by nearly 300%. JD Super’s intelligent supply chain enables it to optimize purchasing, secure cherries through pre-orders, and maintain relatively stable pricing.

JD’s end-to-end cold chain logistics provides an additional competitive edge, minimizing procurement, transportation, and wastage costs.  As a result, consumers can receive fresh cherries within a day of ordering. In line with this approach, JD Super launched the “10 Billion Yuan Agricultural Subsidy” initiative in March 2023, committing significant resources over three years to ensure competitive prices for high-quality agricultural products.

Uncompromising Quality Control

JD Super’s professional procurement team traces the origin of the cherries directly to the production facilities in Chile, ensuring authenticity and quality. Upon arrival, a thorough quality inspection is conducted to confirm freshness, size, and overall excellence. JD Super also oversees packing, shipping, and quality checks at the supplier’s site to maintain the highest standards.

To reinforce quality assurance, JD Super employs a range of stringent measures, including periodic sampling, warehouse acceptance inspection, quality sampling, and factory audits. Customers purchasing Chilean cherries in their original packaging from JD Super will also receive a caliper as a complimentary gift, allowing them to grade the cherries themselves and verify they are receiving premium products.

 

(vivian.yang@jd.com)

JD Logistics (also known as JINGDONG Logistics), the logistics arm of Chinese e-commerce giant JD.com,  announced the launch of express delivery service from China to seven Southeast Asia countries: Singapore, Malaysia, Thailand, Vietnam, Indonesia, the Philippines, and Brunei.

This expansion follows the company’s recent launch of services to South Korea and Japan in September. Since launching its international express operations in late 2023, JD Express (JINGDONG Express) has rolled out two major services: “International Express” and “International Standard Express.” These services now span nearly 30 countries and regions, with the number expected to reach approximately 80 by year-end, addressing the diverse needs of both businesses and consumers.

JD Logistics is a leader in integrated supply chain services and has been driving innovation in the industry for over a decade, notably with its pioneering same- and next-day delivery services. Today, more than 90% of JD.com’s retail orders are fulfilled within 24 hours. The company employs over 300,000 in-house delivery personnel and operates more than 1,600 warehouses.

In addition to expanding its express delivery network, JD Logistics continues to extend its supply chain and warehousing capabilities to international markets. It currently operates nearly 100 bonded, direct mail, and overseas warehouses across the U.S., Germany, the Netherlands, France, the U.K., Australia, and beyond. In Southeast Asia, JD Logistics operates multiple local warehouses in Malaysia and Vietnam. In September, the company opened its second self-operated warehouse in Malaysia, a 10,000-square-meter facility providing B2B and B2C warehousing, rapid 24-hour fulfillment, reverse logistics, omni-channel fulfilment, transportation, customs clearance, and other value-added services. This warehouse has also been LEED-certified as a Green Building.

Earlier this year, JD Logistics announced plans to double its overseas warehouse capacity by 2025 as part of its broader global supply chain strategy. This expansion reflects JD Logistics’ commitment to meeting the growing demand for cross-border logistics solutions. With its continued focus on reliability, efficiency, and innovation, JD Express International remains a trusted partner in global shipping, offering seamless and dependable logistics solutions for customers worldwide.

 

(yuchuan.wang@jd.com)

JD Logistics (also known as JINGDONG Logistics), the logistics arm of JD.com, has announced plans to double its overseas warehouse space by the end of 2025. This significant expansion is part of the company’s broader global supply chain strategy to meet the growing demand for cross-border logistics solutions. As part of this effort, JD Logistics will also expand its network of bonded and direct-mail warehouses. Additionally, the company aims to extend its international express delivery services from China to approximately 80 countries and regions by the end of this year.

JD Logistics currently operates nearly 100 bonded, direct mail, and overseas warehouses. Its global supply chain network includes overseas warehousing, international transfer centers, local transportation systems, and cross-border transportation routes—all supported by advanced supply chain technology.

 

Building an Integrated Global Service Ecosystem

• As of June 2023, JD Logistics operates nearly 100 bonded, direct mail, and overseas warehouses across the globe, totaling close to 1 million square meters in key markets such as the U.S., Germany, the Netherlands, France, the U.K., Vietnam, the UAE, Australia, and Malaysia, among others. These facilities offer localized services to support both international clients and Chinese brands seeking global growth.
• JD Logistics is focused on expanding its presence in Europe and the U.S., establishing collaborative supply chain networks capable of delivering fulfillment services within 24 hours in several regions.
• The company plans to increase its international cargo flights from China to destinations such as Malaysia, South Korea, Vietnam, the U.S., and Europe to enhance cross-border transportation services. It will also explore the development of self-operated transportation and delivery capabilities overseas.
• JD Logistics has established partnerships with leading cross-border e-commerce platforms, serving thousands of merchants and business clients.

 

Expanding International Express Delivery to Nearly 80 Countries and Regions

• Since launching its international express operations in late 2023, JD Express has introduced two key services: “International Express” and “International Standard Express,” providing tailored for both merchants and consumers.
• Ahead of this year’s Single’s Day shopping festival, JD Logistics will launch new express delivery service from China to Japan, South Korea, and Southeast Asia. The service is expected to expand to approximately 80 countries and regions by the end of this year.

 

JD Logistics continues to leverage its world-class supply chain and logistics technologies to streamline its international operations, helping global clients increase efficiency and reduce costs. Key sectors benefiting from these innovations include apparel, bulky goods, and B2B logistics. For instance, JD Logistics’ proprietary Intelligent Warehouse Management System (iWMS) can seamlessly integrate with automated systems and smart equipment, boosting operational efficiency by three times.

 

(yuchuan.wang@jd.com)

On the occasion of China’s Double Ninth Festival – a  traditional event on the ninth day of the ninth lunar month – JD.com’s Consumption and Industry Development Research Institute has released its “2024 Silver-Haired Consumer Report.” The report highlights an increasing convergence between the spending habits of China’s older and younger generations.

The report, based on surveys of 500 older adults and 500 younger individuals, identifies similarities in consumer preferences across areas such as, fitness, travel, skincare, and lifestyle. It reveals that China’s older adults are rapidly becoming a key force in the online consumer market, exhibiting greater spending power and a growing appetite for a wide range of modern products and services.

Blurring the Boundaries 

 One key finding is the increasing digital proficiency among older adults. According to the report, 60.7% of older adults spend more than three hours a day online, engaging in activities such as online shopping, reading news, mobile payments, and video streaming. These activities have become an integral part of their daily lives, nearly matching the habits of younger generations.

Online shopping by seniors has seen remarkable growth. From January to September 2024, the number of transactions, active shoppers, and spending by this group on JD increased by 238%, 187%, and 105%, respectively, compared to the same period in 2019. Their purchases range from basic necessities to high-tech gadgets and home appliances, with JD.com being the top choice for 95.3% of older shoppers.

Data from the National Bureau of Statistics indicates that China’s population aged 60 and above reached 280 million in 2022, with over half being younger seniors aged 60-69. This demographic is generally well-educated, financially capable, and open to new experiences, leading to consumption habits increasingly similar to those of younger generations. The report notes that younger consumers’ spending trends are also influencing the lifestyles and consumption patterns of the elderly, further blurring the boundaries between the two groups.

Growing Appetite for Modern Shopping

Health and wellness have become major priorities for older adults, reflected in the rising demand for nutrition and fitness products. Sales of probiotics and health tonics increased more than tenfold and threefold, respectively, while fitness equipment like kettlebells and resistance bands more than doubled in sales. Additionally, sports gear for activities like badminton and pickleball saw an 80% increase in demand.

Fashion and beauty spending among seniors has also surged. Jewelry and beauty product sales have climbed, with sales of rings up by 307% and jade necklaces by 132%,. Anti-aging skincare products and personalized fashion items have seen a more than tenfold increase in sales.

Older consumers are not only embracing products designed for their age group but also cutting-edge technology. Sales of electric beds and shower chairs have grown by 152% and 202%, while smart locks and switches, like kitchen appliances, are becoming more common in senior households. Sales of smart bathroom cabinets, for instance, have risen by 277%.

Beyond essential purchases, seniors are driving demand for leisure activities such as photography, travel, and music. Sales of instant cameras jumped by 165%, while live-streaming equipment and digital cameras saw sales double. Pet care is another area where spending has surged, with prescription pet food sales rising by 332% and pet health products growing by over 100%.

 

(vivian.yang@jd.com)

JD.com has announced the official launch of its 2024 Singles Day Grand Promotion, set to begin at 8:00 P.M. on October 14. This year’s event will offer consumers an unmatched shopping experience with unbeatable deals, a vast selection of 1 billion newly released products, and enhanced customer services.

Building on the success of JD’s mid-year JD618 Grand Promotion, the event will continue to center around the theme of “Affordability and Quality.”  Shoppers can expect significant price reductions on popular brands, cross-store coupons, and daily subsidies of RMB 60, making high-quality products more accessible at unbeatable prices.

Running from October 14 to November 11, the promotion will feature daily product launches for JD.com’s more than 600 million users. Highlights include flagship releases of the latest smartphones and generous trade-in incentives to encourage device upgrades.

To meet the diverse needs of its customers, the event will include special promotional events, such as Super Days, featuring flash sales with prices starting as low as RMB 1, free delivery on orders over RMB 9.9, and exclusive discounts for JD PLUS members. Livestream shopping events will also provide unique opportunities to discover and purchase products in real-time.

Over 100 industry-leading customer services will be available during the promotion to enhance the shopping experience. Notable services include the “one order for three tries” feature in the apparel category, which allows customers to order three items in different sizes or colors, keep the best fit, and return the others for free. In the home appliances category, JD is expanding its one-stop trade-in service nationwide. The enhanced service will now cover delivery, installation, dismantling, and recycling for a broader range of products, including TVs, refrigerators, lighting, toilets, and more.

In addition to JD’s signature same-day or next-day delivery service, the JD NOW on-demand retail service has partnered with over 600,000 physical stores across China to provide instant delivery, with delivery times as fast as nine minutes.

JD’s cross-border Global Sales service will also extend the Singles Day offers to customers in Singapore, the US, Japan, and other countries, providing diverse shipping options by air or sea to meet the needs of international shoppers. In Europe, JD’s omnichannel retail brand, ochama, will also join the Singles Day sale, offering doorstep delivery in 24 European countries.

 

(vivian.yang@jd.com)

 

JD Logistics (also known as JINGDONG Logistics), the logistics arm of Chinese e-commerce giant JD.com, today officially announced the launch of a new express delivery service from China to Japan and South Korea. This expansion caters to the growing demand for cross-border logistics solutions. JD Logistics’ in-house couriers can collect parcels within one hour after an order is placed. The first order, originating from Shandong Province, involved a customer sending a file to South Korea using JD Express (also known as JINGDONG Express).

As a leading integrated supply chain service provider, JD Logistics has been at the forefront of innovation, pioneering same- and next-day delivery more than a decade ago. Today, the company fulfills over 90% of JD.com’s retail orders within 24 hours. JD Logistics employs over 300,000 in-house delivery personnel and operates more than 1,600 warehouses in China and globally.

The rise of cross-border e-commerce has driven a significant increase in demand for express delivery services, particularly in Japan and South Korea. Since launching its international express operations in late 2023, JD Express has introduced two major services: “International Express” and “International Standard Express.” These services now cover nearly 30 countries and regions, offering tailored solutions to meet the diverse needs of both merchants and consumers.

In addition to express delivery, JD Logistics is focused on extending its world-class supply chain and warehousing capabilities to international markets. In South Korea, the company has partnered with a leading e-commerce platform to fulfill orders between South Korea and Japan. Leveraging JD Logistics’ advanced warehousing network, the partnership enables same-day processing and shipment of orders, reducing delivery times by over a day compared to the local industry standard and significantly enhancing the customer experience. JD Logistics has seen exponential growth in business volume throughout 2023 and plans further investments in Japan and South Korea to support this momentum.

JD Express International is committed to providing reliable, efficient, and innovative global shipping solutions. By continually enhancing its services, JD Logistics ensures it stays at the forefront of the international logistics industry, offering seamless and trustworthy solutions to meet customers’ global shipping needs.

 

(yuchuan.wang@jd.com)

On September 19th, JD Super, the supermarket division of JD.com, collaborated with the city of Wuchang and leading local businesses to officially launch the Wuchang rice harvest season. This partnership highlights JD’s commitment to promoting premium agricultural products and providing customers with access to authentic Wuchang rice at competitive prices, thanks to a direct-from-source supply chain.

Wuchang rice harvest ceremony held at the production base for JD Super

To mark the event, four international influencers were invited to experience the rice harvest firsthand in the paddy fields. Brian, an influencer from Argentina, was impressed by the large-scale mechanized farming operations in Northeast China, witnessing the entire process from plowing and seedling cultivation to transplanting and harvesting. Ameen, a journalist from Iraq, marveled at how China, with only 9% of the world’s arable land, is able to feed 20% of the global population.

Wuchang, located in Heilongjiang Province in Northeast China, is known as the “Home of Premium Rice.” For nine consecutive years, Wuchang rice has topped China’s regional brand value list. Harvested once annually, the rice has a growing cycle of approximately 150 days, with the harvest taking place over 15 days in late September.

To ensure a steady supply of high-quality Wuchang rice, JD Super has partnered with leading local enterprises, including Jinhe Rice Industry, to offer exclusive sales. By establishing a dedicated rice production base in Wuchang’s core agricultural area, JD Super ensures that customers receive only the finest rice.

JD Super’s dedicated rice production base in Wuchang

Since 2019, Wuchang has been selling traceable, authentic Wuchang rice through two flagship stores on JD Super. In addition to helping local businesses in Wuchang establish brand stores and expand their online presence, JD Super’s sales of Wuchang rice now exceed 1 billion yuan annually.

A notable success story is Jinhe Rice Industry, whose premium brands, Shengshangyipin and Tianzuogushi, have seen significant growth through exclusive offerings on JD Super, including organic Wuchang rice and germ rice. By leveraging JD’s “10 Billion-Yuan Discount” program, Jinhe Rice Industry saw a 138% sales increase from January to August 2024, surpassing the growth of JD Super’s overall rice category.

On September 19th, JD Super also launched its third annual Agricultural Specialties Shopping Festival. By eliminating middlemen and sourcing products directly from farms, JD Super ensures that consumers enjoy top-quality agricultural products at the most competitive prices. With initiatives like the billion-yuan agricultural subsidies and livestream sales, JD Super is making premium, authentic goods more accessible to shoppers across China.

 

(vivian.yang@jd.com)

JINGDONG Property, Inc. (“JDP”), a leading and rapidly growing modern infrastructure investment and asset management platform of JD.com, has successfully completed the acquisition of LiFung Centre in Hong Kong, a 487,350 square feet logistics property.

“We are pleased with the addition of this logistics infrastructure in Hong Kong. It reflects our team’s ability to source and complete transactions efficiently, and we are well-positioned to continue expanding our business across the region,” said Cao Dong, CEO of JDP.

“We are excited about this institutional-quality property, strategically located in a convenient, last-mile neighborhood. We believe this project will continue to deliver efficient and reliable logistics services to Hong Kong. This investment allows us to benefit from secular growth trends while interest rates are moderating. We will continue to actively explore other opportunities in key markets across Asia Pacific,” commented Richard Law, Head of Asia Pacific at JDP.

About JINGDONG Property, lnc.

JINGDONG Property, Inc. (www.jdp.com.cn) is a leading and rapidly growing modern infrastructure investment and asset management platform of JD.com. Its business includes investment, development and asset management of logistics parks, business parks, data centers and others. As the cornerstone of JD.com’s supply chain ecosystem, JDP is equipped with deep insights into merchandise and logistics flows and has a unique ability to integrate business resources. We are well-positioned to serve consumption-driven demand and transform local economies. Leveraging our core competencies across infrastructure assets, development expertise, service capabilities and actionable insights, we provide bespoke, holistic and intelligent infrastructure solutions, continuously expanding our customer base in third-party logistics, e-commerce, manufacturing, retail, and other new economy industries.

 

(press@jd.com)