JD and ATRenew Co-launch Circular Economy Report

by Vivian Yang

The post-consumption electronic wastes generated in big cities represent the sleeping “metal mines” — if “waken up“ and fed into the recycling loop, they would create considerable economic and environmental benefits. This is the conclusion from the latest “2021 Circular Economy Research Report” released on Dec. 1,co-produced by JD.com, Kearney and ATRenew, a technology-driven used consumer electronics transactions and services platform in China and an investee of JD.com.

The report noted that promoting trade-in services play a significant role in putting idle electronic products, primarily mobile phones, into the circular economy as well as boosting consumption, especially when it comes to big-sized home appliances in physical stores, according to data from JD and ATRenew’s user survey and second-hand goods sales data over the last four years.

In 2020, through close collaboration with JD.com and other retailers, ATRenew recycled more than 23 million second-hand products, mostly electronics, for resale or disposal in an environmentally responsible way. It enabled more than 100,000 SMEs to offer products’ trade-in services last year and dismantled about 225,000 electronic products, cutting down 36.1 tons of e-waste.

While the report emphasized the necessity of e-waste recycling both for the sake of metal parts value such as copper, gold, silver, palladium and other metals, and reducing heavy metal and battery pollution, it also revealed consumers’ various concerns over returning their electronic goods.

Around 46% of respondents claimed they don’t have a convenient way to dispose of their outdated electronic devices; 17.8% expressed concerns about data security; and 38% said they keep three or more idle electronic goods at home.

According to CINNO Research, an industry consultancy, 307 million mobile phones were sold in China in 2020. According to a JD Mobile user survey, roughly half of consumers replace their electronic items, mostly mobile phones, every two years.

To step up efforts on consumer electronics recycling, this July, ATRenew launched a pilot initiative called the “integrated city model” to bring together resources and capabilities of cities, merchants, retailers, and customers to increase the rate of circular economy adoption.

At the same time, JD.com announced a new 5-year low-carbon program in 2021, pledging to invest RMB 1 billion yuan in green supply chain construction and a 35 percent increase in carbon efficiency.

 

(vivian.yang@jd.com)

Posted in ESG

Ambassador of Thailand to China Joins JD’s Livestreaming on National Day of Thailand

by Mengyang He

JD Worldwide invited the Ambassador of Thailand to China, H.E. Arthayudh Srisamoot, to join a three-hour livestreaming in promoting various Thai products in Beijing on December 5, which is the National Day of Thailand. Ms. Pathumwadee Imtour, minister-counsellor of agricultural at the embassy, and Ms. Pakkanan Winijchai from Thailand’s tourism authority, also participated in the livestreaming.

Ms. Xinyi Bai (left), host of livestreaming, Mr. Arthayudh Srisamoot (center), Ambassador of Thailand to China, and Ms. Apinya Charunpumhiran (right), co-host of livestreaming

With 25 kinds of Thai products being presented in the livestreaming, including shredded squid, Thai black tea, pepper with pork stomach & chicken, Vitamin C tablets, and seaweed were the top 5 of the most popular products, and the shredded squid was sold out in the first hour of the livestreaming.

Thai dance performance at the opening ceremony of the Thai Week 2021

In addition to the livestreaming, JD Worldwide set up 7 booths at CP Center in the CBD area of Beijing, together with a dozen or so booths by Thai brands, covering different product categories, such as personal care, beverage, body care, textiles, and more. Ambassador Arthayudh Srisamoot also introduced Thai products and Thai culture to Chinese consumers.

Thai products are well recognized by customers on JD.com. “On the first day of JD’s 2021 Singles Day Grand Promotion, more than 170,000 latex pillows from Thailand were sold. In addition, 260,000 Thai durians were sold during this year’s JD’s 618 Grand Promotion,” noted Mr. Luke Liu, general manager of business development of JD Worldwide.

 

(hemengyang5@jd.com)

JD Fresh Signs with Top Chilean Cherry Exporters for Direct Sourcing

by Mengyang He

JD Fresh signed agreements at the Embassy of Chile in Beijing on December 6, with four top Chilean cherry exporters, namely Garces Fruit, Copefrut, Nature South, and Fruittita Co., for direct sourcing of cherries from Chile. H.E. Luis Schmidt Montes, the ambassador of Chile to China, witnessed the ceremony.

JD Fresh signed agreements at the Embassy of Chile in Beijing on December 6, with four top Chilean cherry exporters
Signing ceremony at the Embassy of Chile

Crispy and sweet, Chilean cherries are well received by Chinese consumers. “This year, we are partnering with JD Fresh in the hopes of letting more Chinese consumers enjoy high-quality cherries,” explained Mr. Hernan Garces G., CEO of Garces Fruit.

“This year, we are partnering with JD Fresh in the hopes of letting more Chinese consumers enjoy high-quality cherries,
Cherries from Garces Fruit in Chile

China is the world’s largest market for Chilean cherries, and nearly 95% of Chilean cherries for export are sold to China, noted ambassador Schmidt. Under the uncertainties of supply chain, direct sourcing from Chile will ensure supply chain efficiency and control losses.

By the end of November this year, the transaction volume of cherries on JD.com soared by 200% YOY, and in the 2020 season, JD Fresh’s cherry sales reached nearly RMB 500 million yuan.

JD Fresh’s cherry sales reached nearly RMB 500 million yuan.
Container ship carried with cherries

To standardize cherries, JD implemented several measures on specifications, weight, packaging, and more. Mr. Xiaozhou Zhou, General Manager of Procurement on Fruits and Vegetables at JD Fresh, said that JD Fresh has high standards for products and needs to ensure quality control from the origin. Therefore, one important reason to choose exporters for direct sourcing is their capability and willingness to work with JD Fresh to elevate standards in the industry.

 

(hemengyang5@jd.com)

JD.com’s Black Friday: Cross-Border Sales and International Logistics Backing

by Vivian Yang

Overseas consumers keen to buy cultural gifts, children books and trending snacks on the internet

JD Global Sales, JD.com’s cross-border e-commerce platform, launched a week-long sale from Nov. 21 to 30 to coincide with Black Friday and Cyber Monday. The platform is an extension of JD.com’s main site in Mandarin, aimed at consumers in Hong Kong, Macao, Taiwan, and overseas areas.

The platform’s sales in November indicated that as overseas customers begin new year preparations, they showed a strong interest in shopping decorations and gifts with Chinese elements during the Black Friday sale.

Beijing Forbidden City’s creative cultural products, such as coffee cups, night lights and other modern daily necessities, are highly popular picks among overseas customers for Christmas and new year gifts. So far this year, the transaction volume of chinoiserie cultural products on JD Global Sales has increased nearly eightfold year on year.

During the shopping festival, home-related products remain popular. Data from Superbuy’s flagship store on JD Global Sales indicated that aside from digital products, kitchenware,  personal care products, and trending snacks on the internet, such as river snails rice noodles, saw a near threefold increase in sales compared to October.  On the other hand, consumers are spending more on their health, with the transaction volume of healthcare and fitness-related products increasing 8 times year on year.

In addition to direct shipping, this year JD introduced cross-border consolidated shipping on the platform, which can ship a number of individual orders together to save even more money and time. Moreover, during the Black Friday shopping festival, the platform will offer overseas shipping discounts of up to RMB 150 yuan, which has proven to be a most welcome offer for many parents looking to stock up on children’s books.

JD  International Logistics in full operation over Black Friday

In addition to its products, JD’s services and technologies are further expanding globally. For the first time, in addition to the US warehouse, JD International Logistics’ overseas warehouses in the UK, the Netherlands, Germany, Australia, the Middle East and other locations have all been in full operation for this year’s Black Friday.

JD’s global logistic infrastructure not only facilitates cross-border trade between China and other markets, but each warehouse is also open to serve local clients, as more and more brands and sellers from various regions seek JD’s expertise in retail and logistics to help them grow their omni-channel businesses.

For cross-border logistics, JD can provide an integrated full-chain solution to meet sellers’  diverse demands, such as transportation by air, rail, sea and truck between China and US, UK, Europe and more regions. Several chartered flights and trains have been arranged to prepare merchandise before this year’s Black Friday.

Meanwhile, sellers can enjoy JD’s FBA one-stop delivery service to warehouses in many key US and European regions. They can also track the entire parcel delivery process from start to finish, giving them peace of mind to manage cross-border goods.

In terms of local logistics services, JD’s automated warehouses in particular have been prepared to assist local partners during the sales peak on Black Friday. A nice example is JD’s automated warehouse in the Netherlands. The facility has been handling orders for Hunkemöller, a leading European lingerie brand, in four countries: The Netherlands, France, Belgium, and Luxembourg.

JD‘s automated warehouse in the Netherlands

By June 30th, 2021, JD has been operating roughly 50 bonded and overseas warehouses globally in the US, UK, Germany, Poland, the Netherlands and more regions. JD International Logistics’ worldwide supply chain network reaches more than 220 countries and regions, and the company is dedicated to building two-way 48-hour pathways and establishing a robust and efficient cross-border infrastructure for global sellers and shoppers.

 

(vivian.yang@jd.com)

SEVEN FRESH Expands Presence in China’s Greater Bay Area

by Mengyang He

On November 26, JD.com opened the fifth SEVEN FRESH store in Shenzhen with an area of 2,000 square meters, followed by the second one recently opened in the southern city of Foshan in Guangdong province on November 20. With opening three new stores in a month, SEVEN FRESH has been expanding its presence rapidly in the Guangdong–Hong Kong–Macau Greater Bay Area.

The new SEVEN FRESH store in Shenzhen, Guangdong province

With over 8,000 products in stock, the new SEVEN FRESH stores integrate local tastes, bringing fresh taro from Lipu in Guangxi Zhuang Autonomous Region and Lechang in Guangdong province to consumers in this area. Additionally, in order to cater to Cantonese people’s soup-eating tradition, the stores also offer a variety of Chinese herbs that are usually served in soup.

The new SEVEN FRESH store in Foshan, Guangdong province

As of now, JD’s SEVEN FRESH stores are present in 12 cities and 7 provinces and municipalities across China, 10 of which are in the Greater Bay Area. SEVEN FRESH centers on physical stores, where on-demand delivery orders can be fulfilled within 30 minutes by nearby stores with a radius of 3 kilometers.

 

(hemengyang5@jd.com)

JD Health Launches Online Psychiatric Service with Wuxi Partner

by Vivian Yang

JD Health and Wuxi Mental Health Center of Jiangsu province jointly announced the launch of online psychiatric treatment service on JD Health’s App on November 19.

The collaboration aims to improve the diagnosis and treatment of psychiatric diseases through online follow-up consultations, remote consultations, online training, online expert team consultations, and more, by combining JD Health’s telemedicine and the Center’s professional expertise.

Nearly 40 doctors from the Center form the platform’s first expert group. On the day of the launch, Wang Guoqiang, the Center’s director of clinical psychology, led a livestream session to teach people how to care for their mental health in the face of long-term COVID conditions. Beginning on November 19, the two parties conducted a week-long free online consultation campaign to assist the public need.

Unlike other diseases, the treatment of psychiatric ones is less reliant on imaging and laboratory examinations and more reliant on doctors’ consultation and assessment of patients’ conditions, who typically require ongoing psychological counseling and treatment, which gives online treatment a big room to grow. It is especially helpful in a pandemic situation to reduce cross-infection.

JD Health’s “1+1” model, which entails adding JD Health’s internet hospital to each offline hospital’s existing self-built internet hospital, can significantly improve physical hospitals’ ability to upgrade their telemedicine services.

Wuxi Mental Health Center's internet hospital on JD Health's App

Wuxi Mental Health Center’s internet hospital on JD Health’s App

According to Xue Meihua, director of Wuxi Mental Health Center, the dual operation mode of self-built and co-built internet hospitals with JD Health is mutually beneficial to both sides, and it can help maximize the value of internet hospitals in order to provide more high-quality and convenient medical and health services to patients.

Jin Fangyi, general manager of JD Health’s department of specialized internet hospital, stated that the two parties will continue to explore new paths for the diagnosis and treatment of mental and psychological diseases through telemedicine scenarios, bringing together more diverse and premier medical resources and improving online and offline integration for better psychiatric-psychological diagnosis and treatment services.

Mental health issues have grown in prominence as a social issue in China. According to the Institute of Psychology of the Chinese Academy of Sciences’ “China National Mental Health Development Report (2019-2020),” the detection rate of depression among adolescents in 2020 is 24.6 percent, with the most notable anxiety felt in the age group of 18 to 24, indicating a diagnosis increase in psychological disorders among young people. Furthermore, the survey included in the report revealed a significant decline in people’s mental health compared to ten years ago, with as many as 45.9 percent of respondents claiming that their mental health has deteriorated.

 

(vivian.yang@jd.com)

JD Logistics Helps China Southern Power Grid Warehouse Go Smart

by Yuchuan Wang

The first smart warehouse of China Southern Power Grid (CSPG) was launched on Nov. 18 in Wenchang, Hainan province, in collaboration with JD Logistics, the logistics arm of JD.com. The application of smart technologies in warehouse management and operations is expected to increase the warehousing capacity by 40%, and operations efficiency by 50%, lowering the labor intensity at the same time.

The first smart warehouse of China Southern Power Grid (CSPG) was launched on Nov. 18 in Wenchang, Hainan province, in collaboration with JD Logistics,

The warehouse is affiliated to Wenchang Power Plant, which is the largest gas power plant in Hainan province. It spans an area of approximately 1,560 square meters, storing bulky and heavy-weighted items, precision instruments and general items.

Traditionally, warehouse employees went to shelves to pick up specific items, a process that was low in efficiency and tedious for inventory management. The size and weight of goods in the warehouse vary a lot, and heavy-weighted items are difficult to handle This working condition also posed the safety risks to workers.

Now, JD uses stacking machines and AGV robots, together with the upgrade of the warehouse management system, to enable a goods-to-person model. “In the past it required 2 to 4 people to work two days to handle the in and out of goods in the past,” said Kai Wu, deputy general manager of Tiaofengtiaopin, a subsidiary of CSPG and the owner of the gas power plant. “With the adoption of smart technologies, a worker can handle that within 1 hour, remotely, by operating the robots.”

JD Logistics has provided supply chain solutions for over 200,000 business clients. According to the company’s 2021 Q3 earnings, revenues from external customers continue to surpass 50% of the total revenue.

 

(yuchuan.wang@jd.com)

Dada Q3 2021 Earnings: Revenue Growth Accelerates to 86% YOY, Deepens Ties with JD.com

by Dada and JD

On November 24, Dada announced its unaudited financial results for the third quarter ended September 30, 2021.

In this quarter, Dada’s total net revenues increased to RMB 1,686.8 million, which is above street’s expectation of RMB 1,625.0 million and the company’s high-end guidance of revenue outlook. Aligning the revenue recognition method of Dada Now last-mile delivery services to net basis, pro forma revenue growth would have been 86% year-over-year, which represents an acceleration compared with 81% revenue growth in the last quarter.

“Dada has always been committed to driving digital transformation in the retail industry and providing consumers with superior experience to meet the evolving demands,” said Mr. Philip Kuai, Chairman and Chief Executive Officer of Dada. “We are excited to strengthen strategic cooperation with JD under the omni-channel strategy to explore the enormous potential in the on-demand retail industry. We will continuously work together to create more value for retailers, brands and consumers and serve the development of the real economy.”

In October, Dada Group and JD jointly launched “Shop Now,” a unified brand for all on-demand retail services within the JD ecosystem. Through Shop Now, users can access on-demand services via multiple channels on JD, including the “Nearby” tab. Shop Now increases Dada’s penetration rate among JD’s vast user base, which should become a stronger driver for its long-term development.

As JDDJ expands merchant and category coverage, the platform is helping more offline retailers and brands build digitalization capabilities. It now has established partnerships with 82 of the top-100 supermarket chains in China. In the Q3, revenue from online marketing services on JDDJ grew by over 140% year-over-year, a significant acceleration from the previous quarter. Meanwhile, orders fulfilled by Dada Picking grew over 70% quarter over quarter.

Dada Now has rolled out a panorama of its on-demand order fulfillment, covering warehousing, picking and delivery services, to empower retailers in an all-process way. In this quarter, revenue from on-demand delivery services to chain merchants increased more than 110% year-over-year. Dada also provides third-party delivery service providers and merchants who deploy their own delivery fleet with a suit of digital tools to manage order dispatching and routing for omni-channel on-demand delivery orders.

Please find the full version of the financial report here

Dada announced its unaudited financial results for the third quarter ended September 30, 2021.

 

(press@jd.com)