Oct 30, 2021|
Pre-Sales of 59,688 Brands Surge 100% YOY in JD’s Singles’ Day Grand Promotion
by Siyi Zhao and Mengyang He
There is one day left for the pre-sale of JD’s Singles’ Day Grand Promotion and pre-sales of 59,688 brands has surged over 100%. While people are placing more orders, the trend of consumption upgrade catches attention.
Consumption upgrade
Consumption of high-quality services is gaining popularity, and the pre-sale volume of a large number of brand merchants doubled. The pre-sale volume for desktop computers soared by 310%, tablets by 130%, home theatre projectors by over 100% YOY. The pre-sale volume of pet health products increased by more than 10 times YOY, and pre-sale volume of pet grooming appliances grew by 34 times YOY.
New products
Consumption of new products also increased at a fast pace, and the sales of new brands mounted by 10 times. During the Singles Day Grand Promotion, JD.com created a variety of intelligent C2M products. Among them, the new product of HEGII smart toilet was jointly created by 4,548 users, whose needs and preferences were integrated into the product. Two weeks after the product was launched, the sales doubled compared with the previous month.
Health and wellness
The pre-sale orders of health products increased by 7 times, and a large number of brand merchants saw sales increased by more than 10 times. For example, the pre-sale volume of JD Pharmacy grew by 376%, and the pre-sale orders of nutrition products by almost 2 times.
Beauty and Luxury
As gold jewelry orders doubled, “beauty consumption” has been a breakout star. The pre-sale orders of Estee Lauder on JD increased nearly 9 times YOY, and the pre-sale orders of the exclusive version of Lancôme eye cream during the livestreaming mounted nearly 7 times YOY. The pre-sales volume of over 15 luxury brands grew by 200% YOY, and more than 30 trendy designer brands increased by 5 times YOY. TOD’S pre-sale orders jumped by 20 times YOY.
Fresh produce
The volume of agricultural products exceeded the daily average sales in October by 5.8 times. Compared with the pre-sales in previous years, the agricultural products snapped up by consumers showed the characteristics of “branding of origin,” “nutrition upgrade,” and “popularity of rare agricultural products”.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
|
JD Super’s Ninth Annual “Baby Party” Campaign: Supporting Families with Newborns
JD Super, JD.com’s omni-channel supermarket division, successfully concluded its ninth annual “Baby Party” campaign, which ran from April 1st to 14th. Collaborating with leading brands from home and abroad, the campaign introduced new products and services designed to improve the shopping experience and reduce expenses for families with newborns.
Pioneering services included the “Fresh Milk Powder Express,” guaranteeing delivery of farm-to-consumer baby formula within 28 days, and the “Free Diaper Offers for Newborns” initiative, set to distribute one million diaper packs annually. Moreover, the “Life’s First Bottle” project significantly reduces the costs of high-quality milk bottles by offering them exclusively online at a 50% discount.
JD Super’s specialized after-sales services extend to over 90% of the company’s self-operated products, offering services such as free returns or exchanges. Another highlight was the introduction of the Chun Rui milk formula, developed in partnership with Feihe, a leader in infant milk production. This collaboration ensures top-quality products at better value for families.
Additionally, JD Super launched an online portal dedicated to public welfare activities, which promotes cost-saving measures, shares knowledge on baby care, and supports charity initiatives.
As part of its commitment to philanthropy, JD Super donated essential baby supplies valued at over one million yuan to 1,000 families in the economically disadvantaged Liangshan Yi Autonomous Prefecture of Sichuan Province, supporting local parents in this region.
The 2024 Report on Cost of Childbearing and Childrearing in China shed light on the challenges faced by parents, including limited free time and growing anxiety over rising costs and product safety. JD Super aims to mitigate some of these concerns by providing support to families nationwide.
JD Releases New Product Report and Targets to Offer 400 Million New Products in Upcoming Singles Day Grand Promotion
