Apr 2, 2020|
Richard Liu and Wife Nancy Zhang Donate Medical Supplies to the United Kingdom
(April 2, 2020, Beijing, China) Richard Liu, Chairman and CEO of JD.com, and his wife, Nancy Zhang, announced today that they have donated medical supplies to the United Kingdom, which is fighting COVID-19 and where many people are in need.
This donation, facilitated by China Charity Foundation, includes 50 invasive ventilators, 5 million medical masks, 600,000 surgical gloves, medical safety goggles, and protective gowns. The first batch of the donation will arrive in the UK on April 7th.
The Chinese Embassy in the UK, China Charity Federation, Overseas Chinese Charity Foundation of China and UK Chinese Business Association, London Chinese Community Centre will be responsible for distributing all of the materials to local hospitals.
Students studying abroad and Chinese currently residing in the UK can participate in the event to reserve masks free of charge on the JD app or https://global.jd.com/ from 10: 00am on April 10th to 12: 00pm on April 12th (GMT).
A key reason to offer priority to Chinese nationals is simply returning gratitude for the generosity they extended to Wuhan two months ago. When COVID-19 erupted, Chinese nationals who reside in the UK donated a significant amount of masks, disinfectant and other supplies to Hubei province through JD Logistics. Mr. Liu and Nancy wish to return the favor and provide as much help as possible to them and the broader community at this difficult time.
Since the outbreak of COVID-19, JD.com has allocated more than RMB 1.5 billion in resources to aid the fight against the epidemic, ensuring the livelihood of consumers in China and supporting the country’s economy. JD Health also now provides free online medical and psychological consultation services available to people around the world.
Most of the materials donated to the UK come from the production and supply of domestic enterprises in China. In the process of fighting the epidemic, a large number of Chinese enterprises responded to the call to start producing medical supplies, such as masks and protective clothing, fully meeting domestic demand. JD leveraged its integrated smart supply chain and logistics to quickly purchase and deploy a large number of relief materials to meet such needs abroad.
The Nasdaq-listed e-commerce giant JD.com is the largest retailer of China, online and offline.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
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JD Super’s Ninth Annual “Baby Party” Campaign: Supporting Families with Newborns
JD Super, JD.com’s omni-channel supermarket division, successfully concluded its ninth annual “Baby Party” campaign, which ran from April 1st to 14th. Collaborating with leading brands from home and abroad, the campaign introduced new products and services designed to improve the shopping experience and reduce expenses for families with newborns.
Pioneering services included the “Fresh Milk Powder Express,” guaranteeing delivery of farm-to-consumer baby formula within 28 days, and the “Free Diaper Offers for Newborns” initiative, set to distribute one million diaper packs annually. Moreover, the “Life’s First Bottle” project significantly reduces the costs of high-quality milk bottles by offering them exclusively online at a 50% discount.
JD Super’s specialized after-sales services extend to over 90% of the company’s self-operated products, offering services such as free returns or exchanges. Another highlight was the introduction of the Chun Rui milk formula, developed in partnership with Feihe, a leader in infant milk production. This collaboration ensures top-quality products at better value for families.
Additionally, JD Super launched an online portal dedicated to public welfare activities, which promotes cost-saving measures, shares knowledge on baby care, and supports charity initiatives.
As part of its commitment to philanthropy, JD Super donated essential baby supplies valued at over one million yuan to 1,000 families in the economically disadvantaged Liangshan Yi Autonomous Prefecture of Sichuan Province, supporting local parents in this region.
The 2024 Report on Cost of Childbearing and Childrearing in China shed light on the challenges faced by parents, including limited free time and growing anxiety over rising costs and product safety. JD Super aims to mitigate some of these concerns by providing support to families nationwide.
All of JD’s Employees in Hubei Back to Work
