Feb 23, 2021|
Sales of CNY Meals by SEVEN FRESH Increased
by Ling Cao
Chinese New Year (CNY) meals provided by JD.com’s omnichannel supermarket SEVEN FRESH were popular among customers during the CNY festival. Items high in demand include ready-to-cook meal gift boxes and meal packages, which include Boston lobsters, steamed fish, as well as cooked crabs.
Sep 12, 2024|
JD Super Celebrates 10th Anniversary with Significant Investment in Brand Growth and New Initiatives
On September 5th, in Beijing, JD Super, the supermarket division of JD.com, marked its tenth anniversary by announcing a significant RMB 10 billion investment to bolster the growth of its brand partners, with a particular focus on agricultural producers and new product launches. The event was attended by nearly 500 executives from leading fast-moving consumer goods (FMCG) companies, including industry giants such as P&G, L’Oréal, Moutai, and Yili Group.
The ceremony highlighted JD Super’s robust performance in the first half of 2024, where it saw a 20% year-over-year increase in new users and a more than 30% rise in order volume, coupled with double-digit revenue growth. As of the end of 2023, over 50 brands had surpassed RMB 1 billion in annual sales, with more than 100 brands achieving sales of RMB 500 million, and over 500 brands reaching sales of RMB 100 million.
Sandy Xu, CEO of JD.com, emphasized the significance of JD Super’s role in the company’s future, stating that its future growth will be driven by JD’s efficient supply chain, omni-channel capabilities, and an open ecosystem that supports sustainable development for all partners.
Yao Yanzhong, Vice President of JD.com and President of JD Retail FMCG, elaborated on JD’s strategy to enhance supply chain efficiency, product competitiveness, and cost-effectiveness to achieve high-quality growth on JD.com. He noted the importance of avoiding “involuntary competition” that can harm consumer interests.
In conjunction with the RMB 10 billion investment, JD Super introduced a new “arm-flinging” operation model aimed at reducing the operational burden on brand partners. This model enables brands to focus solely on product development while JD’s teams handle marketing and sales efforts. The direct procurement approach minimizes product handling, reducing costs and enhancing efficiency. Additionally, JD’s product safety monitoring labs in JD Logistics’ 45 Asia No.1 intelligent warehouses add an extra layer of quality assurance.
JD Super’s brand partners will benefit from access to over 30% of JD’s extensive marketing resources across JD.com and public channels, significantly enhancing their visibility and growth potential.
With these strategic investments and new initiatives, JD Super is poised to further strengthen its position as a leader in the retail sector, driving forward innovation and sustainable growth for its brand partners in the coming years.
(vivian.yang@jd.com)
Sep 5, 2024|
JD Logistics Celebrates Top Performers with a Memorable Trip to Malaysia
JD Logistics recently recognized the exceptional contributions of nearly 200 frontline employees by providing them with an all-expenses-paid trip to Malaysia. A welcome banquet was held on August 31st which was attended by notable dignitaries, including Dato Sri Tiong King Sing, Malaysia’s Minister of Tourism, Arts, and Culture; Lee Tai Hung, Deputy Director General of Tourism Malaysia; and Nuwal Fadhilah Ku Azmi, Director of International Promotion, alongside JD Logistics’ Southeast Asia representatives.
In his welcome speech, Deputy Director Lee Tai Hung praised the pivotal role played by JD Logistics’ frontline employees in advancing China’s rapidly growing e-commerce logistics sector. He expressed his hopes for the team to enjoy Malaysia’s efficient and professional tourism services, mirroring the logistical excellence they deliver daily. Lee also voiced optimism about JD Logistics enhancing its operational efficiency within Malaysia.
Representatives from JD Logistics highlighted the company’s dedication to fostering trade and logistics collaboration between China and Malaysia.. The company’s global expansion, including its new warehouses in Malaysia, has reduced delivery times to under 24 hours in some cases. The recently-launched China-Malaysia JD Express service is expected to further enhance the shopping experience for Malaysian consumers.
The event also featured personal stories from standout employees, Rong Chun and Kong Ya. Rong, known for his commitment to assisting elderly customers, and Kong, who has received over 50 customer commendations in the past year, presented gifts to Minister Tiong and Deputy Director Lee, symbolizing gratitude and mutual respect.
This celebration follows a visit by Minister Tiong to JD’s Beijing headquarters last April, which has since strengthened the partnership between JD Travel and Tourism Malaysia to promote Malaysia as a preferred destination for Chinese tourists. This collaboration has led to numerous chartered flights from Chinese cities such as Xi’an, Shenyang, and Qingdao to Malaysia last year.
Data up to June 2024 shows a significant uptick in Chinese tourism to Malaysia, with 1,449,711 arrivals recorded—a 190.8% increase from the previous year’s 498,540 arrivals during the same period
During their stay, JD Logistics’ honored guests will explore Malaysia’s rich tapestry of culture, history, and cuisine, with planned visits to Kuala Lumpur, Negeri Sembilan, and Melaka.
Since launching its “211” delivery program for same- and next-day delivery in 2010, JD Logistics has continuously raised the bar in the logistics industry. With a dedicated workforce of over 300,000 frontline employees, including couriers, warehouse staff, and customer service representatives, the company commits to enhancing their lives with competitive benefits, stable incomes, and comprehensive insurance—ensuring better quality of life and opportunities for career advancement.
(vivian.yang@jd.com)
JD Technology Papers Accepted by World’s Leading AI Conference
