Mar 15, 2024| JD Logistics
JD Logistics Announces Major Expansion of International Express Delivery Service
JD Logistics, the logistics arm of JD.com (also known as Jingdong), today announced a significant expansion of its international express delivery service. This expansion extends the service’s reach from initial hubs in Guangzhou and Shenzhen to nearly every district within China, offering an express delivery experience from China to global destinations for both individuals and businesses.
First launched in December 2023, JD’s international express delivery service has been utilized for sending a variety of products including documents, apparel and more, with the United States, United Kingdom, and Germany emerging as the top three destinations. The service not only processes individual orders but also caters to the needs of overseas consumers and merchants, ensuring a seamless and efficient logistics solution that spans continents.
JD Logistics is committed to leveraging our extensive network and logistics expertise to provide fast, reliable, and high-quality logistics services. Leveraging JD’s in-house couriers and logistics transportation network, the international express delivery service offers one-hour doorstep pick-up. Additionally, through JD’s air and land transportation network, international express shipments are prioritized and trackable throughout the journey.
JD.com is actively expanding its international supply chain and logistics capabilities. A recent collaboration with Geopost has enabled JD to develop comprehensive shipping solutions between China and Europe, setting a new benchmark in logistics excellence. Further amplifying its international footprint, JD’s partnership with Evri, the U.K.’s largest dedicated parcel delivery company, will facilitates the process for European businesses to access JD.com’s marketplace and connect with a broad Chinese consumer base.
Additionally, JD is adapting its highly efficient warehousing model, proven successful in China, to meet industry demands throughout Europe, North America, the Middle East, Southeast Asia, and Australia. Notably, JD Logistics’ overseas warehousing operations already offer same-day fulfillment services in key European markets, including Germany, the Netherlands, France, the U.K., Spain, and Poland, while ensuring rapid two-to-three-day delivery across 90% of regions in the United States.
JD Logistics’ venture into international express delivery is a natural extension of its existing capabilities. Over the past decade, the company has transformed the delivery landscape in China by pioneering same- and next-day delivery, setting a new standard of service for nearly 600 million consumers. This unmatched efficiency is achieved through JD Logistics’ six highly synergized logistics networks, encompassing warehousing, line-haul transportation, last-mile delivery, bulky item delivery, cold chain logistics, and cross-border logistics.
JD.com announced on March 14 at the China Household Appliances and Consumer Electronics Expo (AWE2024) that it will invest RMB 3 billion yuan (USD ~420 million) in 2024, in collaboration with its partners, to further improve subsidies and services for customers trading in used home appliances and goods.
The company anticipates that over 20 million users will participate in JD’s trade-in program in 2024, with more than 30 million old appliances and home goods collected through the initiative.
Since launching its trade-in service for household appliances in 2016, JD.com has expanded to include household goods, covering more than 200 subcategories and reaching over 95% of cities and towns across the country.
To simplify the trade-in process, JD.com has implemented several user-friendly measures, such as complimentary doorstep pickup, dismantling, and recycling of old appliances, without limitations on their type, brand, age, or condition. The platform has also adopted a fixed-price deduction model for trade-ins to alleviate shoppers’ concerns.
Moreover, JD.com has led the way in offering trade-in services for home goods and is one of the first to provide integrated dismantling and delivery services for a wide range of appliances and items, including mattresses and electric locks. This comprehensive service model significantly reduces the hassle for consumers by eliminating the need to deal with multiple service providers.
The continuous improvements to JD.com’s trade-in services have earned increasing appreciation from Chinese consumers. In 2023, the platform collected over 15 million old appliances. Since March 2024, participation in JD’s trade-in program has grown by more than 150% year over year.
This initiative aligns with the action plan issued by the State Council of China on March 13th to promote large-scale equipment renewals and trade-ins of consumer goods. The plan focuses on enhancing convenience and streamlining the appliance update process by fostering collaboration among retailers, manufacturers, and recyclers to promote trade-ins, including the establishment of dedicated zones and incentives for trading in old appliances for energy-efficient models.
JD.com is dedicated to serving as a bridge between consumers and manufacturers, working with partners to promote the appliance industry’s high-quality growth, expedite the development of green supply chains, and provide reliable, cost-effective products. By offering comprehensive services and supporting brands, JD.com aims to encourage consumption renewal in the home appliances and goods sector.
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