May 20, 2021|
UCB Awarded as Top 10 Supply Chain Partner by JD.com
by Hui Zhang
Union Chimique Belge (UCB), a leading global biopharmaceutical company from Belgium, was rewarded by JD.com as one of its Top 10 Supply Chain Partners at a May 20 kick-off event for this year’s 618 Grand Promotion from June 1-18th.
UCB was rewarded along with other companies including P&G, Unilever, Li-Ning, and Chinese home appliances giant, Haier, etc.
The partnership which began in November 2019 takes advantage of JD’s strength in supply chain and e-commerce capabilities and UCB’s years of research and development focusing on treatments for severe diseases particularly in the fields of central nervous system (CNS) disorders (including epilepsy), inflammatory disorders (including allergies), and oncology. The two parties are also exploring how to help patients and make it easy for them to buy drugs at affordable prices online.
Representatives from P&G, Unilever, Li-Ning, Haier, Deli, JOMOO, Lam pure, winxuan.com, UCB China, and Zhenyun Technology receiving awards
In April, 2021, JD became the agent for UCB’s Cetirizine Dihydrochloride tablets for the treatment of allergies. With the agreement, JD Health will be working as an agent for a pharmaceutical company to undertake UCB’s online and offline pharmaceutical distribution businesses.
Last February, UCB joined JD Health’s platform to connect chronic patients with pharmaceutical companies and pharmacies and provide timely information on where they can get the drugs they need, online or offline.
Coping with rising demands from patients with epilepsy during the pandemic, UCB in partnership with JD Health also jointly launched an Epilepsy Service Center within JD’s app to provide expert knowledge through livestreaming, pictures, and tests, online consultations, and medical drugs. Patients can enjoy a one-stop services covering medical reviews, repeat prescriptions, drug purchasing and delivery. So far, the service center has gathered more than 500 epilepsy specialists (both adult and pediatric) from major hospitals across China.
“We will take our cooperation with UCB as a starting point to continue strengthening our service capability in pharmaceutical distribution and work with more pharmaceutical companies to enhance the accessibility of quality drugs,” said Enlin Jin, vice president of JD Health and general manager of the company’s medicine business.
“UCB will continue to serve as a bridge between China and Belgium to promote more exchanges and cooperation for the benefit of Chinese and global patients,” said Xin Wu, general manager of UCB China.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
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JD Super’s Ninth Annual “Baby Party” Campaign: Supporting Families with Newborns
JD Super, JD.com’s omni-channel supermarket division, successfully concluded its ninth annual “Baby Party” campaign, which ran from April 1st to 14th. Collaborating with leading brands from home and abroad, the campaign introduced new products and services designed to improve the shopping experience and reduce expenses for families with newborns.
Pioneering services included the “Fresh Milk Powder Express,” guaranteeing delivery of farm-to-consumer baby formula within 28 days, and the “Free Diaper Offers for Newborns” initiative, set to distribute one million diaper packs annually. Moreover, the “Life’s First Bottle” project significantly reduces the costs of high-quality milk bottles by offering them exclusively online at a 50% discount.
JD Super’s specialized after-sales services extend to over 90% of the company’s self-operated products, offering services such as free returns or exchanges. Another highlight was the introduction of the Chun Rui milk formula, developed in partnership with Feihe, a leader in infant milk production. This collaboration ensures top-quality products at better value for families.
Additionally, JD Super launched an online portal dedicated to public welfare activities, which promotes cost-saving measures, shares knowledge on baby care, and supports charity initiatives.
As part of its commitment to philanthropy, JD Super donated essential baby supplies valued at over one million yuan to 1,000 families in the economically disadvantaged Liangshan Yi Autonomous Prefecture of Sichuan Province, supporting local parents in this region.
The 2024 Report on Cost of Childbearing and Childrearing in China shed light on the challenges faced by parents, including limited free time and growing anxiety over rising costs and product safety. JD Super aims to mitigate some of these concerns by providing support to families nationwide.
Zespri Named Top 10 Agricultural Product Brand by JD
