May 25, 2017|
Walmart Launches Flagship Store on JD.com
Walmart launched its official Chinese flagship store today on JD.com, China’s largest retailer, offering Chinese customers the convenience of shopping online for their everyday needs, while still enjoying the same 90-day worry-free return service that is currently available at all Walmart brick-and-mortar stores. By combining Walmart’s experience in serving Chinese customers for more than 20 years with JD’s extensive e-commerce platform and nationwide logistics network, Walmart is now offering a truly seamless omnichannel shopping experience to its customers across the country.
Walmart examined the shopping habits of Chinese customers and then handpicked more than 1,700 of the most-purchased items to offer on Walmart’s flagship store. Since all items are sourced through the same Walmart supply chain system that the stores use, customers can be sure they are buying only authentic, quality goods, consistent with JD’s commitment to its 236 million active customers. Available items cover a wide range of categories including food, consumables, general merchandise, toys and apparel. They include many customer favorites such as Walmart’s private brand products, direct imported items, and many popular items offered at long-term lowest prices, such as Golden Fish scented rice, Telunsu grain milk, Fulinmen non-GMO corn oil, Breeze golden package tissue paper, and more.
Supported by JD’s unparalleled logistics system, customers in many first and second-tier cities who order before 11:00am will receive their packages the same day, delivered by JD employees to their door. As Walmart and JD deepen their partnership, more customers outside of those cities will be able to enjoy same-day delivery service in the future, in line with JD’s same- and next-day delivery network that covers of a population of more than 600 million. During today’s grand opening of Walmart’s flagship store on JD, customers will find a wide variety of coupons and promotions for items favored by Chinese customers.
“Walmart is committed to providing the most trusted retail experience to consumers in China,” said Jordan Berke, Vice President of Hypermarket Ecommerce, Walmart China. “We are very pleased to extend our partnership with JD to offer quality, trusted products to customers nationwide. We have seen a tremendous response from customers on the JD Daojia platform and expect to see similar enthusiasm from customers on JD.com.”
“The launch of the Walmart flagship store on JD shows the strength of the growing relationship between the two companies,” said Carol Fung, President of JD Fast Moving Consumer Goods. “We hope to further surpass customer expectations by leveraging both companies’ highly effective and excellent supply chain systems in the future. We aim to continuously improve the effectiveness of China’s retail business and offer Chinese consumers more products and greater services.”
Aug 9, 2017|
Walmart-JD Omni-Channel Shopping Festival Sets Sales Records
Walmart and JD.com’s ongoing cooperation in areas including reaching more customers, inventory management and logistics efficiency has notched a major success with the conclusion of the Walmart-JD Omni-Channel Shopping Festival. The day’s combined transaction volume for Walmart’s e-commerce channels on JD.com increased 13 times compared with the previous 24-hour sales record, and Walmart physical stores also experienced a significant increase in traffic. The strong performance during the shopping festival underscored the synergies the companies have achieved through cross marketing over the last year.
The Walmart-JD Omni-Channel Shopping Festival is the most recent collaboration in the increasingly close partnership between the two companies. Through the ongoing integration of the two companies’ customer bases, platforms, and inventories, Walmart has extended its reach to the 99% of China’s population covered by JD’s industry-leading delivery network. JD, meanwhile, is now able to offer its user base of over 236.5 million consumers access to a vast selection of high-quality international products from Walmart and its subsidiaries Sam’s Club and ASDA.
Other key takeaways from the festival include:
● Female shoppers are driving growth
Female consumers accounted for more than half of all shoppers, underscoring JD’s continued progress in the key demographic for the company as it further expands in categories traditionally stronger with women. During the festival, the most popular brands among women shoppers included Pampers, Jinlongyu, Great Value, Lego, and Nestle. The most popular products among women included diapers, cooking oil, shampoo, beer and toys.
● Imported products on JD continue gaining steam
The average basket size across JD.com’s Walmart Flagship Store, Walmart Global Shop Flagship Store and ASDA Global Shop Flagship Store were double the average from July. During the shopping festival, US toys, Australian healthcare products, British foods, Korean facial masks and Japanese diapers proved to be the most popular items. Further, the Walmart Global Shop Flagship store on JD Worldwide had live AR broadcasting, which reached an audience of nearly one million people on August 8th.
● Omni-channel approach attracting new customers
From July 20 to August 8, more than half of first-time shoppers on Walmart’s various flagship stores on JD.com came to the site by scanning in-store QR codes, underscoring the benefits of the omni-channel strategy.
● Inventory integration has potential to boost efficiency
The pilot integration of JD and Walmart’s inventories in Shenzhen helped to reduce average order delivery time by three hours, greatly increasing fulfillment efficiency.
● JD Daojia is bringing a new level of convenience to Walmart shoppers
On August 8, total orders of Walmart products through JD’s crowd-sourced delivery joint venture, JD Daojia, were triple the average daily order volume in July. The fastest delivery was completed in 15 minutes.
JD.com to Build Largest Drone Logistics Network and R&D Campus in China
