JD.com Releases 2024 ESG Report

Posted on by Vivian Yang

At JD.com, we are delighted to present our 2024 ESG Report, a testament to our unwavering commitment to the mission of making lives better through technology. This year, we harnessed our dual expertise in supply chain and technology to cultivate a harmonious ecosystem that blends commercial success with social responsibility.

In 2024, we strengthened our compliance governance framework, establishing industry-leading standards in user privacy protection and business ethics, while accelerating our green, low-carbon transformation through innovative logistics solutions.

Guided by our people-first philosophy, we prioritized employee well-being, empowered partner growth, and nurtured an inclusive, sustainable supply chain. With a dedication to innovation, we connected urban and rural communities, fueling rural revitalization and shared prosperity, all while partnering to forge a sustainable future.

Key achievements are detailed below.

1.Responsible Governance

  • Ranked in Gartner 2024 Top 25 Global Supply Chains – JD’s first time in the ranking
  • Awarded 2024 INFORMS Prize, top honor in operations research
  • 100% employee anti-corruption pledge sign-off (incl. interns, consultants)
  • 0 incidents of data security or privacy breaches
  • 0 yuan in fines related to security breaches
  • 135 security & privacy training sessions, 100% employee coverage
  • 100% employee online compliance training coverage
  • 0 corruption lawsuits against JD.com
  • Assisted authorities in intercepting or recovering over RMB 53.4 M in fraudulent funds
  • Ranked 8th in China’s AI patent applications
  • Over 3,800 patent applications
  • 11,512 patents granted globally

2. Green Future

  • Beijing HQ Campus 1 completed smart lighting upgrade, saving 650,000 kWh
  • JINGDONG Property self-built solar power exceeded 38M kWh, reducing 30,000 tons of CO2
  • Beijing HQ Campus 4 began green energy purchase, 1.69M kWh in Nov-Dec
  • 6 Huaguan Supermarket stores piloted green energy, 4.97M kWh purchased
  • Multiple cities adopted new-energy vehicles, with over 10,000 in use for logistics
  • Beijing shuttle buses switched to zero-fuel; added 43 electric and 14 gas vehicles
  • Nationwide green appliance subsidy recycled over 20M old units
  • Direct-from-factory model cut secondary packaging by over 1B units
  • 960,000 reusable insulation boxes used over 85.45M times, cut 72,520 tons of CO2
  • Instant delivery for Apple in China earned ISO14068 carbon-neutral certification
  • As of the end of the reporting period, JINGDONG Logistics has 5 three-star and 5 two-star Green Warehouse certifications
  • The Green Stream Initiative generated 100M carbon-reducing orders, max 6,390g per order

3. Better Life 

  • Past 3 years: Over 50,000 jobs offered to students, with over 300 job types
  • Over 400,000 frontline employees
  • 80% of employees from rural areas
  • 4,522 employees with disabilities
  • 100% employee training coverage
  • Average of 41 hours of training per employee
  • HR spending (incl. in-house & external) RMB116.1 billion yuan
  • Since 2010, Employee Assistance Fund has invested over RMB 157 million
  • Over 6,500 employees enrolled in degree programs, with over 3,000 employees earning degrees
  • Annual employee satisfaction: 4.58/5
  • Full occupational health & safety training for all employees and contractors
  • Trained 2,150 suppliers on sustainable supply chain management
  • 0 product recalls due to health/safety issues for JD’s private brands
  • 3rd JD Agricultural Specialties Shopping Festival invested RMB 1.5 billion in subsidies & traffic
  • Supported over 2,000 high-quality agricultural industry belts
  • JD Foundation donated over RMB 68.97 million yuan
  • The Starlight Transmission donation project benefited ~4,000 students

 

(vivian.yang@jd.com)

Posted in ESG

JINGDONG Property Acquires Prime Logistics Development in Rugby, UK

Posted on by Yuchuan Wang

JINGDONG Property (also known as JD Property), the infrastructure investment and management platform of JD.com, Inc, has acquired a prime Grade A warehouse development opportunity in Rugby, further expanding its global portfolio of more than 260 warehouse assets with a gross floor area of 26 million SQM. The target project, which is designed to achieve Grade A+ standards and BREEAM Excellent certification, will add a further 23K SQM of gross floor area (GFA) to JINGDONG Property ‘s assets under management (AUM) and brings the total number of assets in the UK to 11 (over 250K SQM gross floor area).

Strategically located in the heart of the UK logistics “Golden Triangle” in the Midlands region, the location offers unparalleled motorway access, reaching 90% of the UK population within a four-hour drive. Supported by a strong local labour pool, the project is ideally positioned to meet rising regional supply chain demands and deliver efficient, reliable warehousing services to a diverse range of occupiers. These include third-party logistics providers, e-commerce retailers, and manufacturers.

In line with JD.com, Inc.’s commitment to low-carbon, green, environmentally friendly, and sustainable development, JINGDONG Property has embedded sustainability into every aspect of this project. Once complete, the facility will achieve BREEAM Excellent certification and incorporate renewable energy technologies, including rooftop solar panels and advanced green infrastructure. These features will supply clean energy to tenants, reduce operational costs, enhance efficiency and support our partners in meeting their sustainability goals. The site is also designed to meet net zero emission requirements during its operational phase.

“We are pleased to add this high-quality logistics facility to our UK portfolio,” said a spokesperson for JINGDONG Property. “This acquisition reflects our continued confidence in the UK and our commitment to supporting our clients and building our businesses in Warehouses, Logistics and E-commerce.”

As JD com’s dedicated platform for modern infrastructure development and management, JINGDONG Property currently manages over 40 overseas infrastructure projects across eight countries, including Indonesia, Vietnam, Singapore, the UK, the Netherlands, Germany, Japan, and the United Arab Emirates. JINGDONG Property is rapidly building a global modern logistics warehousing infrastructure network, providing strong support for international trade and global enterprises.

 

About JD.com, Inc.

JD.com, Inc., also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. JD.com, Inc.’s business has expanded across retail, technology, logistics, health, property development, industrials, private label, insurance and international business. Ranking 47 on the Fortune Global 500, JD.com, Inc. is China’s largest retailer by revenue.

 

About JINGDONG Property, Inc.

JINGDONG Property, Inc. (www.jdp.com.cn) is a leading and rapidly growing modern infrastructure investment and asset management platform of JD.com, Inc. Its business includes investment, development and asset management of logistics parks, business parks, data centers and others. As the cornerstone of JD.com, Inc.’s supply chain ecosystem, JINGDONG Property is equipped with deep insights into merchandise and logistics flows and has a unique ability to integrate business resources. We are well-positioned to serve consumption-driven demand and transform local economies. Leveraging our core competencies across infrastructure assets, development expertise, service capabilities and actionable insights, we provide bespoke, holistic and intelligent infrastructure.

 

(press@jd.com)

JINGDONG Property Adds First Industrial Infrastructure in Australia

Posted on by Yuchuan Wang

24, June 2025, Brisbane, Australia – JINGDONG Property (also known as ‘JD Property’ or ‘JDP’), the modern infrastructure investment and asset management platform of JD.com, has bolstered its regional presence by acquiring a 99,000 square meters distribution center in Brisbane, Australia. The acquisition marks JDP’s first project in the country and adds a well-connected, state-of-the-art logistics facility to the company’s growing regional network.

The cornerstone of JD.com’s supply chain ecosystem, JDP currently manages more than 40 supply chain logistics infrastructure projects across key global markets, including Singapore, Vietnam, Indonesia, Japan, the UK, the Netherlands, Germany, the UAE and more. The company is rapidly building a global network of modern logistics infrastructure to strengthen international trade cooperation and support its global ambitions.

“We are delighted with the addition of this institutional-quality logistics property in Australia,” said Cao Dong, CEO of JINGDONG Property. “This investment demonstrates our confidence in the industry across the region and our continued determination to build a global industrial supply chain system. ”

“This acquisition marks a strategic move that significantly enhances our regional platform in key Asia Pacific markets, with Australia being a standout example. The country’s robust macroeconomic conditions, sustained population growth and a remarkable rise in e-commerce penetration rate have converged to create compelling opportunities in industrial logistics assets,” said Richard Law, Head of Asia Pacific at JINGDONG Property. “Our enhanced portfolio strengthens our service capabilities for a diverse customer base while reinforcing our focus on value creation across the region.”

 

About JD.com, Inc.

JD.com, Inc., also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. JD.com, Inc.’s business has expanded across retail, technology, logistics, health, property development, industrials, private label, insurance and international business. Ranking 47 on the Fortune Global 500, JD.com, Inc. is China’s largest retailer by revenue.

 

About JINGDONG Property, Inc.

JINGDONG Property, Inc. (www.jdp.com.cn) is a leading and rapidly growing modern infrastructure investment and asset management platform of JD.com, Inc. Its business includes investment, development and asset management of logistics parks, business parks, data centers and others. As the cornerstone of JD.com, Inc.’s supply chain ecosystem, JINGDONG Property is equipped with deep insights into merchandise and logistics flows and has a unique ability to integrate business resources. We are well-positioned to serve consumption-driven demand and transform local economies. Leveraging our core competencies across infrastructure assets, development expertise, service capabilities and actionable insights, we provide bespoke, holistic and intelligent infrastructure.

 

(press@jd.com)

JD.com Named to Gartner’s Global Supply Chain Top 25 for Second Consecutive Year

Posted on by Yuchuan Wang

JD.com, also known as JINGDONG, has been named to the Gartner Supply Chain Top 25 for 2025 for the second consecutive year. The recognition underscores the company’s excellence in the global supply chain sector driven by sustained innovation. As the 22nd ranked company, JD.com remains the only Chinese retailer to be included in the Top 25, joined by global supply chain leaders including Apple, Amazon, P&G, Unilever, Walmart and more.

As the industry’s most prestigious ranking, Gartner Top 25 evaluates companies based on key areas including financial metrics, ESG performance, and expert opinion. Gartner also identified three success drivers shaping this year’s rankings: -autonomous operations, agentic AI, and water stewardship.

Technology Drives Efficiency Elevation

Since launching its comprehensive technology transformation in 2017, JD.com has invested more than RMB 140 billion in R&D. By the end of 2024, the company’s supply chain infrastructure assets increased to RMB 161 billion, up 12% year-on-year.

These investments have helped fuel the company’s highly efficient operations. Managing over 10 million self-operated SKUs, JD.com maintained an impressive inventory turnover of approximately 30 days in 2024. The company also launched TimeHF, its first self-developed billion-scale time series forecasting model, improving forecast accuracy by over 10% and enhancing scientific and accurate inventory management.

Smart Logistics for Speedy Fulfillment

JINGDONG Logistics (also known as JD Logistics) operates over 40 “Asia No.1” intelligent logistics parks across China, where AI-powered scheduling robots work alongside warehousing staff to improve storage efficiency by 10%. To further improve logistics efficiency, cutting-edge systems such as pick robots, sorting machines, and autonomous delivery vehicles work at scale to improve performance.

The “Logistics Brain” system powers dozens of real-world business scenarios across JD.com’s network. For example, the “Courier Assistant” and “Smart Station Manager” use AI to reduce manual hours and enhance management efficiency at front delivery stations. In agriculture, blockchain-based traceability platforms have helped increase fruit and vegetable sales by 30%, while spatial-temporal intelligence tools have shortened store location planning cycles by 80%.

Guided by the principle of bringing goods as close as possible to the customer, JD.com has continued to optimize its logistics network and delivery processes by minimizing handling steps and shortening transportation distance. Today, 95% of JD.com’s retail orders in China can be delivered within 24 hours.

JINGDONG Logistics Zhilang intelligent solution

AI for Full Supply Chain Efficiency

JD Cloud is the technological cornerstone of JD.com, its self-developed large language model (LLM), which supports the intelligent upgrade across the company’s supply chain. JD Cloud’s proprietary intelligent agent, JoyAgent 2.0, addresses both general and complex commercial queries and is currently running more than 14,000 instances internally. Meanwhile, its “Joy Inside” program connects with leading robotics partners to offer highly personalized, intelligent companionship solutions.

Additionally, JD.com is leveraging AI to drive full-chain efficiency. The “Logistics Brain” system integrates LLMs and digital twin technology to enable real-time simulations for billions of orders, accelerating fulfillment times by over 12% during the 2024 JD.com Singles Day shopping festival.

JD Cloud computing center

Green Supply Chain

JD.com is also a leader in building a low-carbon supply chain through innovative green technologies. Its self-developed carbon footprint platform, Jingtanhui, serves over 100 brands, helping manage more than 500 tons of carbon assets, and manages over 40 million waybills. The program has been recognized in China’s national green technology promotion catalog. The company supports paperless operations through its procurement system saving paper equivalent to 20,000 trees annually, while smart packaging algorithms strike a balance between sustainability and cost. In 2022, JD.com launched the “Green Impact Initiative” to encourage eco-conscious consumption and carbon-inclusive actions. Working with brand partners, JD.com has generated approximately 100 million green orders reinforcing its position as a sustainability leader.

People-Focused, Socially Responsible

As of April 30, 2025, JD.com employed over 720,000 personnel under the company’s ecosystem and has been recognized by Fortune China’s ESG Impact List for three consecutive years (2022–2024). JD.com will continue to build a more intelligent, efficient, and green supply chain as part of its long-term commitment to serving global consumers and partners, and driving high-quality development across the industry.

 

(yuchuan.wang@jd.com)

JD.com Sets New Record for 618 Grand Promotion: Over 2.2 Billion Orders Placed, More Than 100% Year-on-Year Growth in Shoppers

Posted on by Vivian Yang

JD.com announced that it achieved record-breaking results during the 2025 JD.com 618 Grand Promotion, the company’s anniversary and China’s largest mid-year shopping festival. As of 11:59 PM  (UTC+8) on June 18, the number of purchasing users more than doubled year-on-year. Across JD.com’s online and offline retail, and food delivery businesses, total order volume surpassed 2.2 billion orders. At the same time, the JD.com app reached a new all-time high in daily active users (DAU). The company continued to lead the industry in both scale and growth of the electronics (3C) and home appliance categories, while apparel & beauty, and daily necessities posted the fastest growth in the industry. Orders from over one million offline stores saw robust growth.

JD.com’s food delivery business is connected to over 1.5 million quality restaurants across 350 cities in China. Supported by a nationwide network of more than 120,000 riders, JD Food Delivery has seen its daily orders exceed 25 million during this year’s 618 promotion.

On June 18, JD.com opened its first 7FRESH Gourmet MALL in Harbin, marking the debut of China’s first gourmet mall to feature full live-streaming of kitchen operations, offering customers peace of mind. JD MALL, the company’s flagship experiential retail format, is also rapidly expanding across the country, with a total of 24 locations. Millions of offline stores nationwide also joined the 618 Grand Promotion, providing consumers with a seamless omnichannel shopping experience. Over 3,000 JD Electronics stores saw their sales increase by more than 240% year-on-year. JD Auto Care service orders increased by 263% year-on-year.

7FRESH Gourmet MALL in Harbin

Leveraging JD.com’s industry-leading automated logistics and global supply chain capabilities, the company’s European retail business now covers 25 countries through the ochama and Joybuy e-commerce platforms, with same-day and next-day delivery services available in multiple locations. Transaction volume of home appliances on ochama increased by 141% year-on-year on the first promotion day of the 618. JD Global Sales has also expanded its direct-shipping logistics service to 36 countries and regions, including Singapore, Japan, and South Korea. In addition, JD Worldwide, the import cross-border e-commerce business, saw sales of gaming consoles surge by over 110% year-on-year.

During this year’s 618 promotion, JINGDONG Logistics (JD Logistics) achieved a new milestone by delivering fresh lychees from Guangdong’s Lingnan orchards to consumers in major Chinese cities within just 24 hours. This feat was made possible through a combination of air transport, high-speed rail connections, dedicated cold-chain routes, and expanded cold-storage networks. Advanced sorting equipment deployed at production sites ensured both speed and freshness.  JINGDONG Logistics’ “Integrated Delivery & Installation” service achieved a year-on-year surge exceeding 300% in orders for large home appliances. Notably, On June 18, JINGDONG Logistics launched JoyExpress, its self-operated B2C express delivery service in Saudi Arabia, providing delivery as fast as same-day or next-day. JD couriers collectively traveled approximately 14.4 million kilometers every day during the event—a distance equivalent to circling the globe 360 times.

New business models are driving transformative upgrades for local industries. JD Super, the supermarket division of JD.com, is now collaborating with more than 100 specialized agricultural belts nationwide, helping farmers to establish over 1 million mu (or approximately 66,667 hectares) of JD-certified production bases. These efforts not only boost sales of regional specialties like Lingnan lychees but also pass savings directly to consumers through streamlined farm-to-table pricing.

On the technology front, JD Technology’s Digital Representatives powered over 17,000 brand live-streaming rooms. These AI virtual assistants went beyond merely handling overnight broadcasts; they actively engaged with audiences across multiple time slots, gaining widespread popularity. Crucially, the technology lowered the barriers to entry for smaller businesses, enabling even modestly resourced merchants to easily adopt and benefit from 24/7 interactive sales channels. Meanwhile, JD Cloud’s JoyBuild, a large language model-development platform powering the festival’s technical backbone, saw its API calls surge by 212% compared to the same period last year.

The success of JD.com’s 618 promotion demonstrates how innovation and consumer needs drive each other. By strengthening every link in our supply chain—from farmers’ fields to AI systems to delivery networks—we create shared benefits. Whether customers shop through their screens or at offline stores, JD.com delivers consistent high quality, great value, and premium service.

 

(press@jd.com)

JINGDONG Logistics’ JoyExpress Makes Debut in Saudi Arabia, Enabling Delivery as Early as the Same or Next day

Posted on by Yuchuan Wang

Riyadh, Kingdom of Saudia Arabia, June 18, 2025 – JINGDONG Logistics (also known as JD Logistics) launches JoyExpress, its self-operated B2C express delivery service in Saudi Arabia. Covering most regions, JoyExpress provides customers with high-quality doorstep delivery options, including cash-on-delivery, and delivery as fast as same-day or next-day, all fulfilled by its team of uniformed in-house couriers.

Through its self-operated model, JoyExpress delivers reliable last-mile services while contributing to local job creation and the continued development of Saudi Arabia’s logistics sector. In Saudi Arabia, JINGDONG Logistics is establishing a network of warehouses, transfer and sorting centers, and a growing number of delivery stations. It is building a professional local team that includes in-house couriers, drivers, warehouse staff and customer service personnel. In addition to express delivery, the company also offers enterprise clients seamless and efficient end-to-end supply chain logistics solutions.

JoyExpress will offer a suite of additional value-added services, including address changes, temporary return storage, scheduled deliveries, reverse pickups, and insurance coverage. It will also support cross-border shipping, customs clearance, and local transportation, offering a fully integrated solution for international and domestic commerce.

JINGDONG Logistics is the logistics arm of China’s largest retailer JD.com. As one of the world’s leading technology-driven supply chain solutions and logistics services providers, JINGDONG Logistics is widely recognized for its self-built warehousing and delivery network. In China, the company operates more than 3,600 warehouses, 19,000 delivery stations and service outlets, and employs nearly 510,000 front-line operational employees, serving more than 600 million consumers and business clients.

Saudi Arabia’s Courier, Express, and Parcel (CEP) market is growing rapidly, driven by a digitally savvy population and the continued rise of e-commerce. The market size is expected to expand at a CAGR of 6.48% from 2025 to 2030, with the B2C segment already accounting for 56% of the market value in 2024 according to Mordor Intelligence.

“JINGDONG Logistics’ investment in Saudi Arabia aligns with our national vision to become a global logistics hub,” said Mr. Rayan Albakri, Deputy Minister for Logistics Services at Saudi Arabia’s Ministry of Transport and Logistics Services. “We welcome the company’s advanced self-operated express delivery services, which we believe will not only elevate service standards in the Kingdom but also create new opportunities for employment, innovation, and industry development in support of Vision 2030.”

“The launch of JoyExpress marks a key milestone in JD.com’s international journey and business development in Saudi Arabia. JINGDONG Logistics will provide leading edge services to our customers in KSA and importantly align with Saudi Arabia’s Vision 2030 strategy with its focus on Logistics and Job Creation,” said Charlie Peng, Head of Middle East at JINGDONG Logistics. “We look forward to expanding JoyExpress across the Kingdom, bringing our industry-leading large-item delivery and installation capabilities to the market, while continuously enhancing our sector-specific supply chain logistics capabilities in areas such as apparel, electronics, and fresh goods.”

With the launch of JoyExpress, JINGDONG Logistics has now established a fully self-operated logistics chain in the Middle East, encompassing warehousing, transport, and last-mile delivery. Moving forward, the company will continue to scale its global warehousing network, expand international flight routes, and enhance multimodal transportation capabilities to better serve customers and partners across the region.

 

 

Media contact:

press@jd.com

 

About JINGDONG Logistics

JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six highly synergized logistics networks including warehousing, line-haul transportation, last-mile delivery network, bulky items, cold chain logistics, and cross-border logistics networks. As of December 31, 2024, including cloud warehouses operated by third parties, JINGDONG Logistics manages over 3,600 warehouses, with a total area exceeding 32 million square meters. Its comprehensive service coverage spans nearly all regions, towns, and populations across China. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 100 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1 million square meters, spanning 19 countries and regions worldwide. “JoyLogistics” and “JoyExpress” are JINGDONG Logistics’ international business brands.

 

About JD.com, Inc.

JD.com, Inc. (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading e-commerce company transferring to be a technology and service enterprise with supply chain at its core. JD.com, Inc.’s business has expanded across retail, technology, logistics, health, property development, industrials, private label, insurance and international business. Ranked 47 on the Fortune Global 500, JD.com, Inc. is China’s largest retailer by revenue.

 

(yuchuan.wang@jd.com)

JD.com’s Ochama Brings China’s Biggest Mid-Year Shopping Festival to European Shoppers

Posted on by April Chai

Ochama, JD.com’s European e-commerce brand is bringing the excitement of China’s biggest mid-year shopping festival to Europe with the launch of its 618 Grand Promotion. Now live across 24 European countries, the campaign combines unbeatable deals and fast delivery across a curated selection of quality products, offering European consumers an exceptional shopping experience.

The 618 Grand Promotion began as a celebration of the founding of JD.com on June 18th, more than 20 years ago, and now it has become China’s largest mid-year shopping event. Today, ochama is excited to introduce this event to its European customers.

Ochama’s 618 sale will include flash deals, buy-one-get-one-free offers and major discount vouchers from June 16th to 20th. The Private Access period before June 15 will also invite shoppers to enjoy early access to view promotional product prices and the chance to claim an exclusive €30 coupon.

Strategic Expansion Meets Local Execution

In China, this year’s 618 Grand Promotion saw JD.com’s first-hour gross merchandise value (GMV), order volume, and active shopper numbers increase by 200% year-on-year, with electronics and home appliances up over 380%. Ochama aims to mirror this success in Europe with very competitive offers on a carefully selected product mix.

During the 618 Grand Promotion in 2024, ochama achieved a 245% year-on-year increase in electronics sales, indicating rising consumer confidence in the brand. To build on this success, in 2025, ochama will offer a greater array of promotional deals across key categories including electronics, home appliances, beauty, food, and beverages. The sale reinforces ochama’s commitment to offering high-quality products at excellent value.

“This year’s 618 Grand Promotion is more than a sales moment, it marks a key operational milestone for ochama in Europe. It is also a perfect example of how global e-commerce infrastructure can fulfill European consumers’ expectations for quality, speed, and value”, said a spokesperson for ochama.

618 Grand Promotion Highlights:

  • €30 Pre-sale Coupon: Customers can now preview ochama’s promotional prices on certain premium products and claim a €30 coupon before June 15.
  • Flash Deals: Up to 70% off premium brands including Dyson hairdryers, Xiaomi monitors, and SK-II skincare.
  • Buy One, Get One Free: Available on 100+ best-selling products.
  • Discount Vouchers: Save €5 on orders over €29, €10 on orders over €49, and €15 on orders over €69.
  • Lucky Draws: Daily chances to win vouchers and access hot products at ultra-low prices.

Commitment to Quality, Value and Convenience

By leveraging its automated warehouses and JD.com’s global supply‑chain capabilities, ochama is committed to offering consumers quality products at great prices, along with convenient service. With strategically located warehouses in the Netherlands, Poland, and France, ochama minimizes delivery times and costs, offering both value and efficiency to its customers.

Ochama now delivers to 24 countries and operates hundreds of pick-up points plus more than 1,000 lockers in the Netherlands, Germany, Belgium, and France as part of its commitment to becoming the go-to platform for European consumers.

 

About ochama

Ochama is an innovative B2C omni-channel retailer that uses state-of-the-art retail and supply chain solutions to offer a comprehensive, full-category assortment of quality products at the best prices. A subsidiary of JD.com, Inc., China’s largest retailer by revenue, ochama leverages advanced supply chain technologies and automated warehouses to redefine the shopping landscape. Our slogan, “Shopping made simple,” perfectly captures our mission. We are dedicated to fulfilling all our customers’ needs and providing a shopping experience that is not only easy and convenient but also enjoyable and fun.

 

Follow ochama:

  • TikTok: @ochama.official
  • Instagram: @ochama.official
  • Facebook: @ochama
  • X: @ochama_official
  • YouTube: @ochamaofficial
  • LinkedIn: @ochama

Contact: support@ochama.com

JD Logistics Deploys 500,000 New Reusable Cold Chain Delivery Boxes, Targeting 127,000 Tons in Carbon Reductions

Posted on by Yuchuan Wang

On June 5, which is World Environment Day and the 8th anniversary of JD.com’s Green Stream Initiative, JD Logistics, also known as JINGDONG Logistics, announced that it will bring 500,000 new reusable cold chain delivery boxes into service for fresh products, marking the largest deployment of its kind in the industry.

Each of these boxes will be collected and reused after delivery, significantly reducing single-use waste. With each reuse cutting carbon emissions by approximately 850 grams, the new boxes are expected to reduce emissions by an estimated 127,000 tons over their lifecycle.

This move comes as China’s express delivery sector hits a new peak of 174.5 billion parcels in 2024, topping global rankings for the 11th consecutive year. However, the growing demand has led to rising environmental concerns, especially around packaging waste and limited consumer-friendly recycling options.

JD Logistics has been working to address this challenge since 2015 by promoting reusable packaging solutions. So far, more than 3 million reusable cold chain boxes have been put into use. In 2024 alone, 960,000 boxes are in active circulation, helping to cut 72,000 tons of CO₂ emissions—equivalent to the annual electricity use of 77,000 households.

The new upgraded boxes are engineered for durability and performance, having passed rigorous insulation and drop tests. Each box supports up to 300 reuses—nearly twice the lifecycle of earlier models—and features improved sealing to preserve freshness more effectively.

To ensure precision and accountability, every reusable delivery box is embedded with a unique barcode and RFID tag, enabling full lifecycle tracking via JD Logistics’ proprietary circular packaging management system. Real-time backend updates provide data on each box’s usage count, condition, and logistics path.

In conjunction with the rollout of the upgraded boxes, JD Logistics has partnered with over 300 fresh food brands to offer green delivery services throughout JD.com’s 618 Grand Promotion, China’s largest mid-year shopping festival. These partnerships transform the high-consumption event into a full-chain carbon reduction campaign.

This is just one part of JD.com’s “Green Stream Initiative.” Launched in 2017, the Green Stream Initiative represents the company’s long-term commitment to a responsible supply chain. From AI-driven optimization and green energy adoption to recyclable packaging and smart transportation, the company continues to build a next-generation, environmentally responsible supply chain, and set the standard for green innovation in the logistics industry.

 

(yuchuan.wang@jd.com)