Nov 2, 2020|
AllianzJD Celebrates Two-Year Anniversary
by Ling Cao
AllianzJD, a joint venture between Allianz and JD, celebrated its two-year anniversary last week. As the fastest-growing insurance company in China, AllianzJD has completed 1.05 billion customer interactions, and 36.88 million insurance orders. The company has expanded a range of insurance businesses covering car, health, accident, travel and freight, providing a single and convenient insurance service for clients.
Over the past two years, over 800 partners have cooperated with AllianzJD, serving over 160,000 merchants. Chunjun Xu, CEO of AllianzJD said, “Two years is just a beginning. With all of our efforts, we are confident to achieve our vision for becoming the most trusted digital insurance company based on technology.”
The company is also consistently enhancing its service level, with its smart customer service having already served 608,000 people, equal to over 800 people daily. It has also made its insurance claims service flexible, with a small amount of cases handled online directly. In terms of medical insurance, there are over 3,000 online doctors to provide free consultative services.
AllianzJD also prioritizes its social responsibility. Since the outbreak of COVID-19, AllianzJD has provided over 200,000 policies to frontline employees with COVID-19 related insurance. During natural disasters like earthquakes, AllianzJD has also created fast reaction channels.
Nov 6, 2020|
AllianzJD Provided Insurance for Over 7 Million Products on First Day of Singles Day Grand Promotion
by Yuchuan Wang
AllianzJD, the joint venture between JD.com and Allianz, the European’s leading insurance firm is providing a series of insurance policies for JD consumers’ purchases during Singles Day. On November 1st, it provided worry-free “return shipping” insurance for 7.27 million products bought by consumers.
Consumers pay increasing attention to product quality as well as related value-added services. According to AllianzJD, buying insurance that provides full coverage of repairs and replacements has become a trend in developed markets. On November 1st, purchases of “full-warranty” insurances provided by AllianzJD increased 33% on a year-on-year basis.
AllianzJD is also offering 50% discounts on various life insurance products. Users aged between 18-50 can log into AllianzJD’s mini program on WeChat to redeem critical illness insurance free of charge.
From the merchant end, AllianzJD has increased the efficiency of integrating products with insurances by 50%.
Through continuous innovation and optimization of its offerings, AllianzJD is facilitating consumption upgrade as consumers embrace more high quality products and services.
JD and Kuaishou to Host a 200-Hour Livestream during Singles Day