Jul 30, 2021| JD Logistics

Behind the Scenes of JD’s Drone Rescue Efforts in Henan

Yuchuan Wang

by Yuchuan Wang

Since Jul. 22, JD’s self-developed logistics drone has been delivering emergency supplies in Xinxiang, a flood-stricken city in Henan province.

Chaokang Liu, a drone engineer from JD’s logistics innovation lab, JD-X, received the company’s call for an urgent trip to Henan.

Liu did not hesitate to make the decision to go, as his parents were survivors of the 1976 Tangshan earthquake which killed at least 242,000 people, and he wanted to give back to others.

Liu immediately packed his luggage and a last-mile delivery drone, which can lift 25 kilograms of goods, for the trip to Henan. He rode in a JD Logistics truck and traveled 10 hours from Xi’an, Shaanxi province, where his team is based.

As soon as he arrived, Liu received the request that 30 workers in Xinxiang were stranded in a factory park and were short of food. But successfully delivering the food to those workers would prove difficult.

After three hours of searching, Liu finally found a place from which the drone could take off. However, he had never used this drone at night time, as it is a newly developed model. Moreover, communications in Xinxiang were greatly affected by the flood, and he was afraid that the drone could not manage location tracking accurately. The food might not arrive at the rooftop and fall into the flood.

He decided to give a try anyway. “If you can save 30 people, it’s worth it, even if the drone crashes,” said Liu.

The drone took off—and soon after successfully landed on top of a truck in the factory, where the group of trapped workers were able to access the food supplies.

With Liu and JD’s drone, the group of workers finally got their meal for the day. Soon after that, they were rescued and transported to safety.

Liu said, “It’s my duty to rescue more people, and I’ll keep going on this journey with my drone.”

(yuchuan.wang@jd.com)

Mar 12, 2025| JD Logistics, JD Worldwide

JD Logistics Expands in Poland with Third Warehouse to Enhance Supply Chain Logistics Services

Yuchuan Wang

JD Logistics, also known as JINGDONG Logistics, officially launched its third warehouse in Poland, the second such facility in Warsaw. The newly operated nearly 10,000-square-meter warehouse will provide integrated cross-border supply chain solutions for businesses, further optimizing efficiency across logistics operations.

JD Logistics has been expanding its presence in Poland since 2021, initially launching its first warehouse in Warsaw, followed by a second in Poznań. The company also became the exclusive warehousing and logistics operator for a well-known Polish retailer, offering customized fulfillment solutions tailored to a diverse range of products. Currently, JD Logistics manages over 5,000 SKUs for this client, covering categories such as consumer electronics, household goods, and home appliances. By leveraging JD Logistics’ proprietary warehouse management system, the facility achieves a 99.5% inventory accuracy rate, one of the highest in the industry, ensuring rapid and precise fulfillment with delivery as fast as 24 hours.

“The Poland warehouse network is a key pillar of JD Logistics’ long-term strategy in Europe,” said head of JD Logistics Europe. “By leveraging the synergies of our three warehouses in Poland, we aim to enhance cross-border supply chain efficiency helping brands and businesses succeed in dynamic global markets. JD Logistics continues to strengthen its role as a trusted partner for businesses in Europe driving efficiency, sustainability, and global connectivity in supply chain operations.”

Additionally, JD Logistics plays a crucial role in supporting ochama, JD.com’s omnichannel retail brand in Europe with its warehouse located near the Polish-German border. It employs an advanced goods-to-person system that enhances pick-up efficiency by three times compared to traditional methods. This enables ochama to achieve 48-hour fulfillment across Poland with some orders eligible for same-day delivery. In line with JD Logistics’ commitment to sustainability, the facility is equipped with a rooftop photovoltaic power system and operates with new-energy forklifts to reduce its carbon footprint.

As the logistics arm of JD.com, JD Logistics is a global leader in integrated supply chain logistics solutions, managing over 1,600 warehouses in China and abroad. Ranked 47th on the Fortune Global 500 list in 2024, JD.com continues to expand its global logistics footprint, with over 100 overseas warehouses, bonded warehouses, and direct-mail facilities spanning more than 1 million square meters. By 2025, the company plans to double its overseas warehouse capacity.

(yuchuan.wang@jd.com)

Mar 7, 2025| JD Logistics, JD Retail

JD.com Imports One Million Dutch Tulips to Meet China’s Growing Demand

Yuchuan Wang

JD.com, (also known as JINGDONG), China’s largest retailer by revenue, has announced the import of one million tulips from the Netherlands to meet the booming demand for fresh flowers in China, especially during peak festive seasons. This marks the largest-ever direct air shipment of Dutch tulips by any company to China. By leveraging its e-commerce expertise, offline channels and nationwide cold chain logistics network, JD.com will ensure seamless delivery to customers. Customers purchasing tulips on JD.com will also have the chance to win a trip for two to the Netherlands.

On February 27, the shipment of fresh-cut tulips from the FloraHolland auction center in Aalsmeer, the world’s largest and busiest floral marketplace, arrived in Guangzhou, China. The tulips then will be stored and nurtured at a dedicated floral warehouse, operated by JD Logistics (also known as JINGDONG Logistics).

The Netherlands is the world’s largest producer and exporter of flowers, which helps supply China’s expanding flower retail market, with fresh flowers becoming a more frequent choice among consumers. According to China Flower Association, in 2023, China’s flower retail market reached 216.58 billion yuan (about €28.41 million), with online sales accounting for more than 50% of the total market volume. The growth of e-commerce and cold chain logistics has further fueled the demand of imported flowers in China. Data from the General Administration of Customs shows China’s flower imports reached €260 million in 2023, from 57 countries and regions, with the Netherlands being the largest supplier with more than 60% of the total. Reflecting this trend, JD.com saw tulip sales surge 20 times in 2024 compared to the previous year.

Given the perishable nature of fresh flowers, maintaining precise temperature control is critical throughout the supply chain. A JD Logistics executive overseeing the import operation explained that specialized floral packaging was used to protect the tulips, mitigating impacts during transit while ensuring proper airflow and humidity balance within the packaging. Throughout the journey, JD Logistics maintained strict temperature controls between 2-8 ℃, leveraging advanced monitoring technology to ensure the tulips remained in peak condition until they reached consumers.

JD.com is recognized by approximately 600 million customers for its commitment to authenticity, quality and fast delivery. The company’s extensive in-house logistics and delivery networks enables 90% of retail orders to be delivered within 24 hours. Beyond China, its logistics arm, JD Logistics, also operates a robust international supply chain network which includes overseas warehouses and international express delivery service that spans Europe, Asia, the Middle East, North America and more, facilitating end-to-end fulfillment capabilities.

(yuchuan.wang@jd.com)