Oct 21, 2020|

Forrester Ranks JD Cloud & AI No.1 in Strategy Layout, Infrastructure Management and More


by Ling Cao

JD Cloud & AI is one of the most significant public cloud development and infrastructure platform providers in China, according to a new report released October 19th by the reputable American market research company Forrester.

The report, titled Public Cloud Development And Infrastructure Platforms In China, Q4 2020, used 33 criteria to rank JD Cloud & AI first in the areas of strategy layout, product capability covering AI and machine learning, infrastructure management and operation, as well as market performance.

The report also determined that JD Cloud & AI is among the few providers who have made progress in both strategy and product perspective.

“Smart supply chain is the differentiator for JD Cloud & AI,” an industry expert said of the report. “The Forrester evaluation provides strong support for enterprises to purchase JD’s cloud based products and technology services.”

According to the report, JD’s smart customer service, technology and smart supply chain received high satisfaction marks among clients.

Dr. Bowen Zhou, Chair of JD Technology Committee said, “JD’s years of accumulated technology and industry experience in the areas of retail, logistics and supply chain has made it one of the few companies with the ability to provide Internet infrastructure.”

JD Cloud & AI has helped 100,000 clients go digital in the last year, including state-owned enterprises, media, education, medical, finance, e-commerce and gaming. More than just reducing costs, JD has observed that these partners have also made their businesses more agile as a result of the cooperation.