Feb 21, 2020| ESG

JD.com and Partners Donate Fruit to Hospital Staff in Wuhan

Yuchuan Wang

by Yuchuan Wang

JD.com, China’s largest retailer, has collaborated with leading global fresh berries brand Driscoll’s; China’s quality apple supplier Tianshui Huaniu Apples Group; and, SOHO China Foundation, donating 1,500 cases of blueberries and raspberries and 1,320 cases of apples to staff at over 10 hospitals in Wuhan, including Leishen Mountain and Huoshen Mountain hospitals, two newly built ones combating coronavirus pneumonia.

“Front-line medical staff work overtime every day, and they are often too busy to eat well. We joined our brand partners to deliver easy-to-eat and nutritious fruit to those in Wuhan, leveraging JD’s fresh food supply chain and logistics capability,” said Xiaozhou Zhou, Head of Fruit and Vegetable Procurement at JD.com.

“Thanks to JD.com, we were able to donate our fresh berries to the front-line workers in Wuhan to honor them for taking care of the patients regardless of their personal safety and fatigue,” said Renjie Tian, General Manager of Driscoll’s China.

Apart from donating fresh fruit to the frontline, JD also recently donated 2,000 sets of feminine care products and nearly 630,000 adult diapers to Wuhan hospitals.

(yuchuan.wang@jd.com)

Jul 23, 2025| ESG, JD Logistics

JD Logistics’ Carbon Footprint Platform Recognized at WSIS Awards 2025

Yuchuan Wang

JD Logistics has become the only logisitcs business in the world to be recognised in the top 20 companies in the category: “ICT Applications – E-Environment” at the WSIS (World Summit on the Information Society) Awards, 2025.

JD Logisitics’ (also known as JINGDONG Logistics) project: “Shared Supply Chain Carbon Emission Reduction Based on MRV-T Technology”, beat off stiff competiton from more than 1,000 global entries, underscoring its leadership in technology-driven carbon reduction and sustainable supply chain innovation.

The project focuses on supply chain decarbonization and is powered by JD Logistics’ self-developed SaaS platform, the Supply Chain Emission Management Platform (SCEMP). SCEMP is China’s first all-category, internationally certified carbon management SaaS platform. The platform enables end-to-end, precise monitoring, reporting, verification (MRV), and performance tracking of Scope 3 carbon emissions across supply chains. JD Logistics also works closely with upstream and downstream supply chain participants to foster a collaborative low-carbon ecosystem, significantly reducing climate impact across the broader production and manufacturing sectors.

WSIS is the world’s largest multistakeholder summit focused on “ICT for Development.” The summit is dedicated to advancing the role of information and communication technologies (ICT) in fostering a sustainable global information society. Jointly organized by ITU, UNESCO, UNDP, and UNCTAD, the summit recognizes organizations worldwide for their contributions to accelerating socioeconomic progress. This recognition affirms JD Logistics’ contribution to harnessing technology for global sustainability.

SCEMP is the only solution that integrates ISO 14064, ISO 14083, ISO 14068, and the Smart Freight Centre’s GLEC Framework, pioneering a distributed carbon ledger model that enables SKU-level carbon footprint tracking across the supply chain. Each carbon emission record is independently verifiable, transparent, and traceable. Since 2024, JD Logistics has extended its MRV-T technology to the consumer sector, making it possible to quantify carbon reductions from green consumption and sustainable deliveries.

To date, SCEMP has tracked the carbon footprint of over 100 million orders, with cumulative carbon reductions surpassing 500 tons. The platform now supports more than 100 global brands and over 60,000 enterprise carbon accounts, providing a strong data foundation for companies advancing toward low-carbon transformation.

JD Logistics continues to drive innovation across key areas including packaging, warehousing, and transportation. By working hand-in-hand with partners across the supply chain, JD Logistics is building a green ecosystem that supports shared environmental progress.

(yuchuan.wang@jd.com)

Jul 4, 2025| ESG

JD.com Releases 2024 ESG Report

Vivian Yang

At JD.com, we are delighted to present our 2024 ESG Report, a testament to our unwavering commitment to the mission of making lives better through technology. This year, we harnessed our dual expertise in supply chain and technology to cultivate a harmonious ecosystem that blends commercial success with social responsibility.

In 2024, we strengthened our compliance governance framework, establishing industry-leading standards in user privacy protection and business ethics, while accelerating our green, low-carbon transformation through innovative logistics solutions.

Guided by our people-first philosophy, we prioritized employee well-being, empowered partner growth, and nurtured an inclusive, sustainable supply chain. With a dedication to innovation, we connected urban and rural communities, fueling rural revitalization and shared prosperity, all while partnering to forge a sustainable future.

Key achievements are detailed below.

1.Responsible Governance

Ranked in Gartner 2024 Top 25 Global Supply Chains – JD’s first time in the ranking
Awarded 2024 INFORMS Prize, top honor in operations research
100% employee anti-corruption pledge sign-off (incl. interns, consultants)
0 incidents of data security or privacy breaches
0 yuan in fines related to security breaches
135 security & privacy training sessions, 100% employee coverage
100% employee online compliance training coverage
0 corruption lawsuits against JD.com
Assisted authorities in intercepting or recovering over RMB 53.4 M in fraudulent funds
Ranked 8th in China’s AI patent applications
Over 3,800 patent applications
11,512 patents granted globally

2. Green Future

Beijing HQ Campus 1 completed smart lighting upgrade, saving 650,000 kWh
JINGDONG Property self-built solar power exceeded 38M kWh, reducing 30,000 tons of CO2
Beijing HQ Campus 4 began green energy purchase, 1.69M kWh in Nov-Dec
6 Huaguan Supermarket stores piloted green energy, 4.97M kWh purchased
Multiple cities adopted new-energy vehicles, with over 10,000 in use for logistics
Beijing shuttle buses switched to zero-fuel; added 43 electric and 14 gas vehicles
Nationwide green appliance subsidy recycled over 20M old units
Direct-from-factory model cut secondary packaging by over 1B units
960,000 reusable insulation boxes used over 85.45M times, cut 72,520 tons of CO2
Instant delivery for Apple in China earned ISO14068 carbon-neutral certification
As of the end of the reporting period, JINGDONG Logistics has 5 three-star and 5 two-star Green Warehouse certifications
The Green Stream Initiative generated 100M carbon-reducing orders, max 6,390g per order

3. Better Life

Past 3 years: Over 50,000 jobs offered to students, with over 300 job types
Over 400,000 frontline employees
80% of employees from rural areas
4,522 employees with disabilities
100% employee training coverage
Average of 41 hours of training per employee
HR spending (incl. in-house & external) RMB116.1 billion yuan
Since 2010, Employee Assistance Fund has invested over RMB 157 million
Over 6,500 employees enrolled in degree programs, with over 3,000 employees earning degrees
Annual employee satisfaction: 4.58/5
Full occupational health & safety training for all employees and contractors
Trained 2,150 suppliers on sustainable supply chain management
0 product recalls due to health/safety issues for JD’s private brands
3rd JD Agricultural Specialties Shopping Festival invested RMB 1.5 billion in subsidies & traffic
Supported over 2,000 high-quality agricultural industry belts
JD Foundation donated over RMB 68.97 million yuan
The Starlight Transmission donation project benefited ~4,000 students