Apr 13, 2023|
JD.com Bolsters Zespri Kiwifruit Imports, Aims to Sell Over 2 Million Trays in 2023
by Vivian Yang
JD Fresh, the fresh food division of JD.com, recently welcomed the season’s first sea shipment of Zespri kiwifruits from New Zealand to China, commencing JD’s kiwi promotional season on April 7. Through a direct procurement e-commerce model, JD Fresh has become Zespri’s largest online retailer in China. For the 2023 season, JD is aiming to sell over two million standard trays (3.3 kg/tray) of the succulent fruits exported to China.
The first charter vessel’s arrival in Shanghai from Port of Tauranga marks the start of JD Fresh’s highly anticipated kiwi sales season, and with more shipments to come, JD Fresh will bring an extensive selection of fresh and healthy produce options to Chinese consumers, including Zespri’s yellow, green, and red varieties.
JD.com’s sales of the newly arrived fruit since April 8 have increased by 55% compared to the same period last year. Quick customs clearance in China following the lifting of COVID restrictions has contributed to the strong start to this year’s fruit season.
“China’s fruit market is experiencing significant growth recovery this year, driven by increasing demand for high-end and imported fruits,” said Nuo Xiao, General Manager of JD Fresh’s procurement and sales department. “Our collaboration with Zespri underscores our commitment to providing Chinese consumers with the freshest, authentic and high quality produce from around the world.”
“We are delighted to partner with JD.com to bring Zespri kiwifruit to more Chinese consumers,” said Carol Ward，Chief Grower, Industry & Sustainability Officer. “JD.com is a leader in the e-commerce and supply chain industry in China, and we are confident that this partnership will help us to further expand our presence in the Chinese market.”
After China reopened its borders for international travel, New Zealand was the first destination for JD Fresh buyers to visit in early March. JD’s team visited Zespri’s headquarters in New Zealand, and had the opportunity to explore Zespri’s orchards, nursery, laboratory, and packaging plant to better understand the kiwi growing journey from its roots.
JD.com and Zespri forged a strategic partnership in 2016, and four years later, JD.com became Zespri’s first direct e-commerce retailer worldwide. In 2022, despite external headwinds, Zespri’s kiwifruit sales on JD.com reached an all-time high in China in 2022, a testament to JD.com’s effective distribution, marketing, omnichannel sales, and after-sale guarantee service.
The ongoing partnership between JD.com and Zespri is set to continue bolstering kiwifruit sales in China in 2023. Recent data from JD Fresh reveals that Zespri’s SunGold product in the extra-large size, with 25 to 27 fruits per tray, took the top position on the platform’s best-selling kiwifruit list during this month’s pre-sales period.
JD’s robust nationwide cold-chain delivery system ensures fresh and quality produce. This system comprises an extensive network of cold-chain warehouses and delivery vehicles, as well as cutting-edge temperature and humidity monitoring technology, ensuring optimal conditions throughout the entire delivery process.
In addition to JD Logistics’ standard same or next-day delivery service across China, JD’s on-demand retail business connects over 200,000 offline stores in more than 1,800 counties, which facilitates one-hour delivery to an ever greater range of consumers, providing a fresher shopping experience and allowing them to enjoy the best tastes from around the globe.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
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JD Super’s Ninth Annual “Baby Party” Campaign: Supporting Families with Newborns
JD Super, JD.com’s omni-channel supermarket division, successfully concluded its ninth annual “Baby Party” campaign, which ran from April 1st to 14th. Collaborating with leading brands from home and abroad, the campaign introduced new products and services designed to improve the shopping experience and reduce expenses for families with newborns.
Pioneering services included the “Fresh Milk Powder Express,” guaranteeing delivery of farm-to-consumer baby formula within 28 days, and the “Free Diaper Offers for Newborns” initiative, set to distribute one million diaper packs annually. Moreover, the “Life’s First Bottle” project significantly reduces the costs of high-quality milk bottles by offering them exclusively online at a 50% discount.
JD Super’s specialized after-sales services extend to over 90% of the company’s self-operated products, offering services such as free returns or exchanges. Another highlight was the introduction of the Chun Rui milk formula, developed in partnership with Feihe, a leader in infant milk production. This collaboration ensures top-quality products at better value for families.
Additionally, JD Super launched an online portal dedicated to public welfare activities, which promotes cost-saving measures, shares knowledge on baby care, and supports charity initiatives.
As part of its commitment to philanthropy, JD Super donated essential baby supplies valued at over one million yuan to 1,000 families in the economically disadvantaged Liangshan Yi Autonomous Prefecture of Sichuan Province, supporting local parents in this region.
The 2024 Report on Cost of Childbearing and Childrearing in China shed light on the challenges faced by parents, including limited free time and growing anxiety over rising costs and product safety. JD Super aims to mitigate some of these concerns by providing support to families nationwide.
JD Logistics Launches the World’s First Supply Chain Emission Management Platform for Logistics Industry
