Apr 27, 2022|
JD.com Increases Living Necessity Inventory by 3-5 Times in Beijing
by Vivian Yang and Yuchuan Wang
As multiple COVID cases have occurred in Beijing since April 24, JD.com has increased inventory of key living necessities by 3-5 times the usual amount to ensure adequate supplies in the capital city. According to the company’s announcement today, local residents’ needs can be sustained for more than three months at fair prices with sufficient stock of product categories ranging from food, fresh produce, products for household disinfection and cleaning, baby and maternity, and personal care, etc.
SEVEN FRESH supermarkets in Beijing on April 25th
At the same time, JD Logistics has arranged over 1,000 frontline workers to back up the warehousing and delivery work of high-demand goods, especially rice, flour, cooking oil and alike, to maintain smooth operation around the clock.
The company is also supporting Walmart, China Resources Wanjia, Yonghui and other supermarkets, as well as a number of milk, meat, and frozen food brands to quintuple stock and leverage its intra-city on-demand retail network JDDJ to deliver products to consumers in a timely manner. JD’s omni-channel supermarket SEVEN FRESH has tripled its stock from the usual amount as part of the epidemic response mechanism.
JD’s everyday life shopping platform Jingxi mobilized its fruits and vegetable suppliers from Shandong, Henan, Hainan, Yunnan provinces and other partner production bases, and has purchased 1,000 tons of fresh produce from over 500 large farms to ensure supplies to Beijing.
To ensure smooth logistics procedures, JD Logistics has built an emergency response mechanism which covers from warehousing and sorting to transportation and delivery. The company has allocated 2,000 logistics vehicles to expand transportation capacity. Thorough disinfections are performed three times a day at warehouses, sorting centers and delivery stations.
JD’s couriers in service at Jiuxianqiao area
The company has also explored a delivery model for lockdown neighborhoods with the municipal government and districts. Previously, as part of an effort organized by Jiuxianqiao Sub-district in Beijing’s Chaoyang District, more than 80 JD couriers joined the volunteer team and provided daily necessity delivery services for five locked down communities.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
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JD Super’s Ninth Annual “Baby Party” Campaign: Supporting Families with Newborns
JD Super, JD.com’s omni-channel supermarket division, successfully concluded its ninth annual “Baby Party” campaign, which ran from April 1st to 14th. Collaborating with leading brands from home and abroad, the campaign introduced new products and services designed to improve the shopping experience and reduce expenses for families with newborns.
Pioneering services included the “Fresh Milk Powder Express,” guaranteeing delivery of farm-to-consumer baby formula within 28 days, and the “Free Diaper Offers for Newborns” initiative, set to distribute one million diaper packs annually. Moreover, the “Life’s First Bottle” project significantly reduces the costs of high-quality milk bottles by offering them exclusively online at a 50% discount.
JD Super’s specialized after-sales services extend to over 90% of the company’s self-operated products, offering services such as free returns or exchanges. Another highlight was the introduction of the Chun Rui milk formula, developed in partnership with Feihe, a leader in infant milk production. This collaboration ensures top-quality products at better value for families.
Additionally, JD Super launched an online portal dedicated to public welfare activities, which promotes cost-saving measures, shares knowledge on baby care, and supports charity initiatives.
As part of its commitment to philanthropy, JD Super donated essential baby supplies valued at over one million yuan to 1,000 families in the economically disadvantaged Liangshan Yi Autonomous Prefecture of Sichuan Province, supporting local parents in this region.
The 2024 Report on Cost of Childbearing and Childrearing in China shed light on the challenges faced by parents, including limited free time and growing anxiety over rising costs and product safety. JD Super aims to mitigate some of these concerns by providing support to families nationwide.
JD.com Data: China’s Sports Products Consumption
