Feb 18, 2020| JD Logistics

JD.com is building supply chain management platform for Hubei

Ling Cao

by Ling Cao

To respond to the urgent needs for COVID-19 prevention and controls requested by Hubei’s provincial government, JD.com is building a supply chain management platform which makes emergency supplies such as masks, goggles, and protective clothing easier to manage, distribute and trace.

Leveraging JD’s years of experience in supply chain management and technology capabilities, the platform is tailored for Hubei provincial government’s specific needs. Because the anti-epidemic medical supplies are various and diverse, traditional management and distribution approaches are inefficient. The new platform integrates all data and information in a digital manner which makes it highly efficient, transparent and accurate.

Within this platform, all emergency materials can be managed via their lifecycles, from when they were produced, to when distributed and ultimately used. All information can be seen and monitored in real time to ensure all organizations involved can cooperate and execute efficiently. Simultaneously, JD Logistics will be providing logistics services as part of the supply chain.

JD has two goals in launching this platform. First, the company wishes to make the whole management process more transparent and visible via a digitized system. Secondly, improved efficiency is sought by leveraging big data to manage and integrate the entire purchasing and inventory process.

JD has been providing emergency medical supplies to Hubei province since January 21^st with medical orders as its top priority, opening a special green channel to facilitate timely delivery of needed supplies. At present, JD Logistics has helped transport over 3000 tons of anti-epidemic and daily emergency necessities to Wuhan and the surrounding areas.

（ling.cao@jd.com）

Mar 12, 2025| JD Logistics, JD Worldwide

JD Logistics Expands in Poland with Third Warehouse to Enhance Supply Chain Logistics Services

Yuchuan Wang

JD Logistics, also known as JINGDONG Logistics, officially launched its third warehouse in Poland, the second such facility in Warsaw. The newly operated nearly 10,000-square-meter warehouse will provide integrated cross-border supply chain solutions for businesses, further optimizing efficiency across logistics operations.

JD Logistics has been expanding its presence in Poland since 2021, initially launching its first warehouse in Warsaw, followed by a second in Poznań. The company also became the exclusive warehousing and logistics operator for a well-known Polish retailer, offering customized fulfillment solutions tailored to a diverse range of products. Currently, JD Logistics manages over 5,000 SKUs for this client, covering categories such as consumer electronics, household goods, and home appliances. By leveraging JD Logistics’ proprietary warehouse management system, the facility achieves a 99.5% inventory accuracy rate, one of the highest in the industry, ensuring rapid and precise fulfillment with delivery as fast as 24 hours.

“The Poland warehouse network is a key pillar of JD Logistics’ long-term strategy in Europe,” said head of JD Logistics Europe. “By leveraging the synergies of our three warehouses in Poland, we aim to enhance cross-border supply chain efficiency helping brands and businesses succeed in dynamic global markets. JD Logistics continues to strengthen its role as a trusted partner for businesses in Europe driving efficiency, sustainability, and global connectivity in supply chain operations.”

Additionally, JD Logistics plays a crucial role in supporting ochama, JD.com’s omnichannel retail brand in Europe with its warehouse located near the Polish-German border. It employs an advanced goods-to-person system that enhances pick-up efficiency by three times compared to traditional methods. This enables ochama to achieve 48-hour fulfillment across Poland with some orders eligible for same-day delivery. In line with JD Logistics’ commitment to sustainability, the facility is equipped with a rooftop photovoltaic power system and operates with new-energy forklifts to reduce its carbon footprint.

As the logistics arm of JD.com, JD Logistics is a global leader in integrated supply chain logistics solutions, managing over 1,600 warehouses in China and abroad. Ranked 47th on the Fortune Global 500 list in 2024, JD.com continues to expand its global logistics footprint, with over 100 overseas warehouses, bonded warehouses, and direct-mail facilities spanning more than 1 million square meters. By 2025, the company plans to double its overseas warehouse capacity.

(yuchuan.wang@jd.com)

Mar 7, 2025| JD Logistics, JD Retail

JD.com Imports One Million Dutch Tulips to Meet China’s Growing Demand

Yuchuan Wang

JD.com, (also known as JINGDONG), China’s largest retailer by revenue, has announced the import of one million tulips from the Netherlands to meet the booming demand for fresh flowers in China, especially during peak festive seasons. This marks the largest-ever direct air shipment of Dutch tulips by any company to China. By leveraging its e-commerce expertise, offline channels and nationwide cold chain logistics network, JD.com will ensure seamless delivery to customers. Customers purchasing tulips on JD.com will also have the chance to win a trip for two to the Netherlands.

On February 27, the shipment of fresh-cut tulips from the FloraHolland auction center in Aalsmeer, the world’s largest and busiest floral marketplace, arrived in Guangzhou, China. The tulips then will be stored and nurtured at a dedicated floral warehouse, operated by JD Logistics (also known as JINGDONG Logistics).

The Netherlands is the world’s largest producer and exporter of flowers, which helps supply China’s expanding flower retail market, with fresh flowers becoming a more frequent choice among consumers. According to China Flower Association, in 2023, China’s flower retail market reached 216.58 billion yuan (about €28.41 million), with online sales accounting for more than 50% of the total market volume. The growth of e-commerce and cold chain logistics has further fueled the demand of imported flowers in China. Data from the General Administration of Customs shows China’s flower imports reached €260 million in 2023, from 57 countries and regions, with the Netherlands being the largest supplier with more than 60% of the total. Reflecting this trend, JD.com saw tulip sales surge 20 times in 2024 compared to the previous year.

Given the perishable nature of fresh flowers, maintaining precise temperature control is critical throughout the supply chain. A JD Logistics executive overseeing the import operation explained that specialized floral packaging was used to protect the tulips, mitigating impacts during transit while ensuring proper airflow and humidity balance within the packaging. Throughout the journey, JD Logistics maintained strict temperature controls between 2-8 ℃, leveraging advanced monitoring technology to ensure the tulips remained in peak condition until they reached consumers.

JD.com is recognized by approximately 600 million customers for its commitment to authenticity, quality and fast delivery. The company’s extensive in-house logistics and delivery networks enables 90% of retail orders to be delivered within 24 hours. Beyond China, its logistics arm, JD Logistics, also operates a robust international supply chain network which includes overseas warehouses and international express delivery service that spans Europe, Asia, the Middle East, North America and more, facilitating end-to-end fulfillment capabilities.

(yuchuan.wang@jd.com)