Jul 10, 2023|
JD.com Recognized in S&P Global’s Inaugural “Sustainability Yearbook” (China Edition)
by Vivian Yang
JD.com is proud to announce its inclusion in S&P Global’s “Sustainability Yearbook (China Edition) 2023.” This recognition underscores JD.com’s unwavering commitment to corporate sustainability and positions the company as a leading force in empowering real economy enterprises through digital capabilities and industry expertise.
S&P Global released its inaugural Sustainability Yearbook (China Edition) on June 28, 2023. Published since 2008, the S&P Global Sustainability Yearbook aims to identify and recognize companies across various industries that demonstrate exceptional performance and have a competitive advantage in sustainable development. This is the first year S&P Global has published a China edition, enabling companies in Mainland China, Hong Kong, and Macau to understand their sustainable development performance in relation to their regional peers.
The Sustainability Yearbook identifies the top 15% of companies across various industries based on S&P Global’s ESG scores and grants different forms of recognition. S&P Global evaluated nearly 1,600 Chinese companies in 60 industries from its 2022 Corporate Sustainability Assessment (CSA) and ultimately selected 88 companies from 44 different industries for its Sustainability Yearbook (China Edition) 2023. Thousands of companies actively participate in the CSA, making S&P Global’s ESG scores insightful and comprehensive.
Guided by the value proposition of establishing a “Responsible Supply Chain,” JD.com consistently strives to elevate its environmental, social, and governance practices. In alignment with its long-term goals, JD released its “35711 Vision” on June 18, 2023, pledging to create vast social value over the next 20 years. It also outlines ambitious goals to fulfill its social responsibility, including investing more than RMB 3 trillion yuan in salaries and benefits for frontline employees, empowering over 100 million farmers through the “March to Rich” initiative for rural revitalization, collaborating with 60 million small and micro-enterprises for digital transformation, establishing supply chain infrastructure services in markets accounting for 80% of the world’s economy, and achieving comprehensive carbon neutrality.
JD.com’s inclusion in S&P Global’s Sustainability Yearbook (China Edition) 2023 is a testament to the company’s exceptional performance in corporate sustainability. With its continued commitment to responsible practices and ambitious long-term vision, JD.com remains at the forefront of sustainable development, driving positive change in the real economy and making a significant impact on society. To learn more about JD.com’s sustainability efforts, we invite you to read the key takeaways from JD.com’s 2022 ESG Report.
Apr 29, 2024|
JD.com Teams Up with Brands to Launch “Trade-in Alliance for Household Appliances and Home Goods”
JD.com recently announced the “Trade-in Alliance for Household Appliances and Home Goods” in collaboration with over 100 renowned brands. This initiative, unveiled on April 27, aims to expand and enhance trade-in services across China and has already been successfully implemented in 20 provinces and cities.
The Trade-in Alliance allows consumers to access JD’s trade-in services for an extensive range of products, covering over 200 subcategories including TVs, refrigerators, washing machines, air conditioners, and more. The initiative caters to a growing demand, with more than 16 million users leveraging JD’s platform since 2023 to exchange their old household items for new ones. This represents a 200 percent increase in first-time users year-on-year.
To further enhance the customer experience, JD.com has introduced the “Three Free & Four Unlimited” trade-in service. This service includes complimentary door-to-door pickup, disassembly, and handling of old goods. Additionally, it places no restrictions on the trade-in items regarding their original purchase channel, brand, age, or condition. With just four simple clicks on the JD app, users can receive generous discounts from their old goods and enjoy the convenience of JD’s one-stop trade-in services.
JD.com also utilizes its logistical strengths to extend these services to even the most remote areas of China. For instance, customers living in Tibet at an elevation of 4,300 meters can now easily access JD’s trade-in options, including doorstep delivery and recycling of old appliances.
The Trade-in Alliance is built on six foundational pillars: service capabilities, brand support, marketing initiatives, industry chain synergies, omni-channel development, and category cooperation. By fostering closer partnerships with leading brands in the household appliance and home goods sectors, JD.com is setting a new standard for hassle-free trade-in services, offering unparalleled convenience and value to consumers nationwide.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
Fender Launched Online Musical Instruments Flagship Store on JD.com
