Apr 8, 2020|
JD.com to Invest over RMB 6 Billion in Hubei
by Tracy Yang and Rachel Liu
JD.com announced today that it would invest more than RMB 6 billion in Hubei province over the next three years, launching a series of initiatives to support the recovery of Hubei’s economy and the development of local industry. Areas of focus include new infrastructure, industrial and agricultural support, and poverty alleviation.
JD will help Hubei build next generation infrastructure, employing the fundamentals of smart supply chain and logistics, upgrade the logistics industry in the region building upon its successful and highly efficient Asia No. 1 in Wuhan, which was critical to ensuring the stability and livelihood of countless people during the pandemic outbreak.
JD will also support the construction of a series of smart city services, including Hubei’s emergency material management platform and digital media information service platform. Through this, public and private collaboration will leverage JD’s formidable strength in cloud, AI, big data and other areas of expertise to help the local government improve its emergency response capability.
Regarding industrial support, JD will continue to support local brands in Hubei province and local SMEs. JD has already launched a series of support measures to help local enterprises resume operations, including the “Spring Raindrop Plan” and “Buy Hubei Goods” which are acting to stimulate demand. From April 1st to the 7th, sales of fresh products from Hubei province on JD reached 1,400 tons.
On April 8th, JD also signed a partnership with the Hubei government to help build a fresh food industrial belt and create local brands. On April 1st, JD announced six additional support measures for Hubei merchants based on the previous ones. JD Health also worked with the local government to collaborate on Internet+ and the overall health industry. JD Health will also drive Internet hospital projects and smart medical insurance in Wuhan, enabling patients who suffer from chronic diseases to buy medicine online and enjoy door-to-door delivery service.
Lastly, JD will focus on facilitating the sale of agricultural products from poverty-stricken areas in Hubei, alleviating poverty through supporting the development of local industry, creating employment opportunities and offering financial support. The company will continue to build the fast track to help local brands that support poverty alleviation and the development of specialty stores.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
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JD Super’s Ninth Annual “Baby Party” Campaign: Supporting Families with Newborns
JD Super, JD.com’s omni-channel supermarket division, successfully concluded its ninth annual “Baby Party” campaign, which ran from April 1st to 14th. Collaborating with leading brands from home and abroad, the campaign introduced new products and services designed to improve the shopping experience and reduce expenses for families with newborns.
Pioneering services included the “Fresh Milk Powder Express,” guaranteeing delivery of farm-to-consumer baby formula within 28 days, and the “Free Diaper Offers for Newborns” initiative, set to distribute one million diaper packs annually. Moreover, the “Life’s First Bottle” project significantly reduces the costs of high-quality milk bottles by offering them exclusively online at a 50% discount.
JD Super’s specialized after-sales services extend to over 90% of the company’s self-operated products, offering services such as free returns or exchanges. Another highlight was the introduction of the Chun Rui milk formula, developed in partnership with Feihe, a leader in infant milk production. This collaboration ensures top-quality products at better value for families.
Additionally, JD Super launched an online portal dedicated to public welfare activities, which promotes cost-saving measures, shares knowledge on baby care, and supports charity initiatives.
As part of its commitment to philanthropy, JD Super donated essential baby supplies valued at over one million yuan to 1,000 families in the economically disadvantaged Liangshan Yi Autonomous Prefecture of Sichuan Province, supporting local parents in this region.
The 2024 Report on Cost of Childbearing and Childrearing in China shed light on the challenges faced by parents, including limited free time and growing anxiety over rising costs and product safety. JD Super aims to mitigate some of these concerns by providing support to families nationwide.
JD Photo Gallery: Wuhan is Back
