Nov 26, 2019| JD Retail

JD.com’s StarLink IoT Platform is the Future of Retail

This Singles’ Day, JD.com launched the world’s largest home appliance experience center –– JD E-SPACE –– in the city of Chongqing in western China. JD E-SPACE is the world’s first retail space to be completely covered by 5G, and has already been a resounding success. More than 10 million RMB worth of merchandise was sold in the first hour after opening.

This one-of-a-kind store is powered by JD’s StarLink IoT retail platform, a digital offline store middle platform that promises consumers a truly seamless interactive retail experience.

Already in use in over 10,000 offline stores across China, JD StarLink integrates over 1,000 different technologies and applications. It uses IoT, intelligent perception and identification technologies and more. The solution leverages JD.com’s partnership with Intel’s Open Retail Initiative, and the use of open-source EdgeX IoT middleware and Intel’s edge computing technologies. This allows for instant communication between instore smart devices, allowing for a seamless shopping experience for consumers, while streamlining data management for retailers. JD StarLink now provides comprehensive analysis for smart store management, operations and marketing. It covers traffic analysis, customer profile, new customer attraction, membership marketing, and more.

The JD StarLink platform enhances every aspect of the traditional brick and mortar store model, effortlessly melding online and offline commerce. For example, JD Smart Store Cam uses facial recognition to register shoppers’ basic attributes such as age, in order to recommend items and offer coupons, and the JD Cloud Shelf and the Interactive Shelf help shoppers to get more information about products, redeem discounts, and even visualize what a product might look like in their home. Consumers can even “try on” clothes with AR Fitting Room and pay for their purchases via facial recognition. The JD E-SPACE store in Chongqing boasts the largest number of digital price tags in the world, which adjust in real-time to reflect price changes and changes in inventory, while offering opportunities for consumers to receive discounts on products.

“JD’s StarLink IoT platform improves user experience and extends the length of time spent in store by providing valuable tools to analyze user attributes, transaction volumes and conversion rates and more,” said Miao Luo, Head of JD StarLink IoT Platform. “JD StarLink will continue to push the bounds of what is possible for dynamic consumer interaction, helping usher in an exciting new era in offline retail.”

Nov 19, 2019| JD Technology

JD’s IoT Smart Housing Solution Brings the Future of Living to Hundreds of Residential Compounds Across China

Yuchuan Wang JD.com’s StarLink IoT Platform is the Future of Retail | smart home

Air conditioning that cools your house automatically before you get home; an elevator waiting for you before you even enter the lobby; a security system you can monitor while at work: welcome to the age of the smart living. With the help of JD.com’s Internet of Things (IoT) platform, more and more families across China are benefitting from a smart home lifestyle.

Thanks to growing consumer demand for convenience and security, the Chinese smart home market is growing fast: in 2018, it was valued at US $7 billion, and is expected to increase fivefold by the year 2025. Likewise, current household penetration for smart home appliances in China is expected to jump from 4.6% today to 13.7% by 2023. In 2019, sales of smart locks and smart curtains on JD.com increased by 62x and 22x respectively, illustrating the surge in demand.

With China’s white-hot real estate market finally beginning to cool off, real estate companies are now embracing the smart home community as a way to add value to their properties. But what makes JD’s smart home initiative unique is that it is focused not only on the individual house level, but at the residential compound level. What does this mean? Through a centralized visual operations system, for example, property managers can identify a broken street lamp and repair it instantly.

JD IoT has already signed partnerships with more than 20 leaders in the real estate industry across 30 cities in China to provide IoT solutions for smart home and smart property management. Some of the features available include, facial recognition for building access, temporary QR code access for visitors, smart parking payment, management via app and more.

One such partnership is with Tianrun Real Estate, which recently installed JD smart home solutions in the Tianrun Avenue Foch community in Beijing. Families in the residential community can enjoy a range of smart living features, such as air conditioning that turns on before they get home, elevators and lights scheduled to activate on their arrival, and air purifying and humidifying systems that adjust to climate conditions throughout the day.

Similarly, in the Caifu Building in Changsha, JD provides a fully integrated software and hardware system platform, which includes a property management system, smart services such as smart access, smart parking, and smart elevators, and parking smart payment and management apps for owners.

“JD IoT is China’s largest smart home ecosystem, now serving over 25 million homes, encompassing more than 4,000 different products from 1000 brands,” said John Zhou, President of JD IoT. “As more individual customers, and property developers embark on their “smart” transformations, JD is increasingly the partner of choice in this rapidly growing sector.”

“JD IoT provides the most comprehensive IoT ecosystem out there, enabling us to swiftly deploy IoT technology throughout our properties, and helping our residents enjoy a secure, convenient and advanced living experience,” said Cheng Jiang, Director of Marketing at Tianrun Tongtai Estate. “By deploying JD’s IoT platform throughout our properties, residents enjoy a lifestyle that they never even imagined was possible.”

Nov 15, 2019| JD Technology

Everything You Need to Know About JD.com’s Pinnacle Tech Event of the Year

Yuchuan Wang tech

We are kicking off JD Discovery (JDD), our pinnacle tech event of the year. With over 4,500 attendees, JDD gathers industry experts from all areas of technology to discuss the most pertinent issues and developments in the industry today. This year’s event is focused on technology-driven opening and empowerment.

Our commitment to technology and the role that it plays in our business is clear. Just take a look at the numbers: Today, JD already has 18,000 R&D employees, many of whom hold master’s degrees or above. In 2018 alone, we applied for over 3,400 patents covering technology solutions in a wide range of industries.

In JD’s 10 years of development, from retail to logistics to digital technology, we have witnessed the gradual transformation of the retail industry driven by technology. We have also seen technology’s important role in promoting the transformation of other industries.

In the past year, JD has continued to enhance its core technology capabilities in order to support existing retail, logistics, digital technology and other businesses, as well as to be able to support future external demand, covering international business projects, commercial projects, and enterprise systems transformation.

As we look ahead, we have our eyes on being the technology backbone of the industrial internet, helping businesses of all sizes in all industries to address their pain points, and providing real, tangible value to society.

ANNOUNCED AT JDD

JD Launches New Industrial IoT Solution for the Energy Sector

JD.com is pushing into the energy sector with a new industrial Internet of Things (IoT) solution. Integrating JD’s industrial IoT platform with the energy sector’s devices and meters, JD is helping the energy sector to modernize and increase efficiency, satisfying consumers’ daily energy needs, while helping businesses on their low-carbon transformation journey. JD has partnered with State Grid, China’s national power company, to implement its IoT platform solution in China, starting with Heilongjiang, Liaoning, and Inner Mongolia in Northeast China.

JD’s IoT Smart Housing Solution Brings the Future of Living to Hundreds of Residential Compounds Across China

With the help of JD.com’s Internet of Things (IoT) platform, more and more families across China are benefitting from a smart home lifestyle. What makes JD’s smart home initiative unique is that it is focused not only on the individual house level, but at the residential compound level. JD IoT has already signed partnerships with more than 20 leaders in the real estate industry across 30 cities in China to provide IoT solutions for smart home and smart property management. Some of the features available include, facial recognition for building access, temporary QR code access for visitors, smart parking payment, management via app and more.

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