Mar 17, 2021|
JD Data: Almost all of Buyers Recommend Smart Toilets to Others
by Vivian Yang
JD’s data indicates that 97.9% of buyers said they would recommend smart toilets to others, according to a report by the JD Big Data Research Institute. The report was released as JD kicked off its fifth annual “smart toilets” shopping festival on March 16. The ten-day promotional activity will bring together leading technologies and brands of smart toilet products, and introduce new standards for the booming bathroom utensil and upgraded of its installation services.
“We are working with brands to identify innovative technologies for anti-odor, anti-spatter, sterilization, anti-clogging and other functions to offer smart toilet products that best suit Chinese customers,” said Yanchuan Li, director of the online marketplace department of kitchen and bathroom products at JD.com.
Nine leading smart toilet brands including Panasonic, TOTO, Haier, JOMOO, HEGII, Horow, Micoe, Moen and Duravit, are collaborating with JD to offer exclusive new products during this festival.
“To save consumers’ time in selecting products and improve their shopping experience, we also introduced a series of products’ standards and function categories, such as differentiating main functions as cleaning, comfortable and safety, so that people can easily pick their most desired products from a large number of choices,” said Li.
Customers can also enjoy “JD Service Plus”, the door-to-door maintenance service under JD Logistics, for worry-free smart toilet installation service which takes care of every step of the delivery and installation process from making the appointment and installation, to after-service cleaning and garbage disposal.
According to the latest statistics from JD Big Data Research Institute, there are currently over 120,000 smart toilet products on sale on JD.com. From 2017 to 2020, sales of smart toilets have increased tenfold, with the number of brands offering smart toilets on the platform doubled.
Fei Dong, senior researcher of the Institute pointed out that the average per-unit price of smart toilet covers has been reduced by 35% in the past four years, and that of smart toilets has been reduced by 67%.
“We found that Chinese customers from second and third-tier cities are spending more money on buying smart toilet products,” said Dong. “This may be attributed to the larger apartment spaces，hence larger bathrooms, these customers have compared with people living in first-tier cities.”
Nov 7, 2024|
CIIE 2024: JD.com to Expand Imports of Specialty Brands, Strengthen Healthcare Partnerships, and Enhance Logistics
At the 7th China International Import Expo (CIIE) on November 5, JD Super, the supermarket division of JD.com, announced a major initiative to broaden its selection of imported specialty. Over the next three years, JD Super plans to introduce over 1,000 new international brands to meet the increasing demand for high-quality, diverse imported goods.
Meeting the Growing Demand for Quality Imports
According to JD Worldwide’s “White Paper on 2024 China Cross-Border Consumption Trends,” more than 80% of Chinese consumers are interested in imported products, with many prioritizing authenticity, quality, and fast delivery. In response, JD has significantly expanded its range of international offerings. During the ongoing Singles’ Day Grand Promotion, sales of cross-border products have surged, with more than 600 brands experiencing a sales increase of over 100% compared to last year.
Strengthening High-Quality Food Partnerships
Demonstrating JD.com’s commitment to sourcing high-quality products, JD Super signed a new procurement agreement at CIIE with Huadong Foods and Teys, a major Australian beef brand under Cargill. Under this agreement, JD Super and Huadong Foods will procure $50 million of Teys beef throughout 2025. This partnership underscores JD’s strategy of collaborating with trusted suppliers to provide high-quality, affordable beef to Chinese consumers.
Delivering Authentic Global Goods Efficiently
JD Logistics has built a robust logistics network that spans bonded, direct mail, and overseas warehouses, facilitating fast deliveries of imported items across categories such as electronics, fashion, beauty, food, and baby products. In many major cities, delivery times have been reduced to under 48 hours.
For instance, JD Super’s partnership with Raub of Malaysia enables the import of Musang King durians, which are harvested at peak ripeness and air-shipped with cold chain logistics for delivery within 24 hours. Additionally, JD.com also secured an early supply of Chilean cherries, available since October, which can be delivered in as little as 30 minutes in many areas through JD NOW, its on-demand retail service.
JD.com’s “JD National Pavilions” program, which features over 150 country-themed flagship stores from more than 70 countries and regions, continues to be a cornerstone of its import strategy. Supported by embassies and reputable organizations, this initiative offers Chinese consumers access to premium products and cultural experiences from around the world. In April, JD launched the JD National Pavilion of Mali, introducing popular items like shea butter and garnering over 40,000 followers.
Expanding Healthcare and Logistics Partnerships
JD Health is also making strides at CIIE by strengthening partnerships with leading global healthcare companies, including Merck, Bayer, and Roche. As “China’s premier online health access point,” JD Health is committed to integrating digital and physical healthcare resources to improve access and convenience for patients.
Key collaborations include initiatives with Haleon to promote brain health and anti-aging for the “silver economy,” with MSD China on a digital diabetes management model, and with Teva Pharmaceuticals to provide patient education for conditions such as tardive dyskinesia (TD) and Huntington’s disease (HD).
On the logistics front, JD Logistics announced plans to double its overseas warehouse space by 2025 and expand its network of bonded and direct mail warehouses. JD Express now serves over 60 countries, enhancing cross-border delivery efficiency and supporting both brands and consumers.
Through these efforts, JD.com reaffirms its commitment to sourcing and delivering authentic, high-quality imported products to Chinese consumers, supported by an advanced supply chain that ensures a superior shopping experience.
(vivian.yang@jd.com)
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