May 8, 2021|
JD Displays C2M Products at Hainan Expo
by Ling Cao
JD exhibited a series of C2M (Customer-to-Manufacturer) products at the on-going China International Consumer Products Expo held in Haikou, Hainan province (May 7-10).
C2M products are representative of the latest consumption trends, as they are designed based on what consumers want. “We released a JD’s private label brand J.Zao C2M product, the laundry capsule, and the product was among the top 5 search results in just one week,” explained Wen Xue, an operations manager of JD’s Y business team focusing on supply chain technology, onsite at the Expo.
“The product was designed based on customers’ demands on purchasing laundry detergent that not only can clean clothes, but also have functions such as bacteriostasis, elimination of mites, color protection and maintain fragrance,” added Xue.
“We found that children’s tables and chairs are top 10 by customers’ search, while there aren’t cost-effective, so we seized the market chance to design an imported wooden table and chairs set for RMB 1,000-1,500 yuan. One of our C2M sets which has been on sale since last October is consistently top one by sales volume and customer’ comments,” shared Hengsheng Tang, general manager of J.Zao at JD.
JD also displayed other C2M products created with partners at the expo, including a GoPro HERO 9 BLACK gift set, which is based on real customers’ feedback for buying an action camera with higher resolution, enhanced anti-shake, as well as ultra-long battery life.
L’Oréal worked with JD to design the C2M facial cream and toner which based on young customers’ need to moisturize in fall and winter, as well as demands to diminish pores. The products are popular in their categories on JD.
Over 1,000 brands worked with JD’s Y business unit on C2M product design and sales to date.
Nov 7, 2024|
CIIE 2024: JD.com to Expand Imports of Specialty Brands, Strengthen Healthcare Partnerships, and Enhance Logistics
At the 7th China International Import Expo (CIIE) on November 5, JD Super, the supermarket division of JD.com, announced a major initiative to broaden its selection of imported specialty. Over the next three years, JD Super plans to introduce over 1,000 new international brands to meet the increasing demand for high-quality, diverse imported goods.
Meeting the Growing Demand for Quality Imports
According to JD Worldwide’s “White Paper on 2024 China Cross-Border Consumption Trends,” more than 80% of Chinese consumers are interested in imported products, with many prioritizing authenticity, quality, and fast delivery. In response, JD has significantly expanded its range of international offerings. During the ongoing Singles’ Day Grand Promotion, sales of cross-border products have surged, with more than 600 brands experiencing a sales increase of over 100% compared to last year.
Strengthening High-Quality Food Partnerships
Demonstrating JD.com’s commitment to sourcing high-quality products, JD Super signed a new procurement agreement at CIIE with Huadong Foods and Teys, a major Australian beef brand under Cargill. Under this agreement, JD Super and Huadong Foods will procure $50 million of Teys beef throughout 2025. This partnership underscores JD’s strategy of collaborating with trusted suppliers to provide high-quality, affordable beef to Chinese consumers.
Delivering Authentic Global Goods Efficiently
JD Logistics has built a robust logistics network that spans bonded, direct mail, and overseas warehouses, facilitating fast deliveries of imported items across categories such as electronics, fashion, beauty, food, and baby products. In many major cities, delivery times have been reduced to under 48 hours.
For instance, JD Super’s partnership with Raub of Malaysia enables the import of Musang King durians, which are harvested at peak ripeness and air-shipped with cold chain logistics for delivery within 24 hours. Additionally, JD.com also secured an early supply of Chilean cherries, available since October, which can be delivered in as little as 30 minutes in many areas through JD NOW, its on-demand retail service.
JD.com’s “JD National Pavilions” program, which features over 150 country-themed flagship stores from more than 70 countries and regions, continues to be a cornerstone of its import strategy. Supported by embassies and reputable organizations, this initiative offers Chinese consumers access to premium products and cultural experiences from around the world. In April, JD launched the JD National Pavilion of Mali, introducing popular items like shea butter and garnering over 40,000 followers.
Expanding Healthcare and Logistics Partnerships
JD Health is also making strides at CIIE by strengthening partnerships with leading global healthcare companies, including Merck, Bayer, and Roche. As “China’s premier online health access point,” JD Health is committed to integrating digital and physical healthcare resources to improve access and convenience for patients.
Key collaborations include initiatives with Haleon to promote brain health and anti-aging for the “silver economy,” with MSD China on a digital diabetes management model, and with Teva Pharmaceuticals to provide patient education for conditions such as tardive dyskinesia (TD) and Huntington’s disease (HD).
On the logistics front, JD Logistics announced plans to double its overseas warehouse space by 2025 and expand its network of bonded and direct mail warehouses. JD Express now serves over 60 countries, enhancing cross-border delivery efficiency and supporting both brands and consumers.
Through these efforts, JD.com reaffirms its commitment to sourcing and delivering authentic, high-quality imported products to Chinese consumers, supported by an advanced supply chain that ensures a superior shopping experience.
(vivian.yang@jd.com)
Datong Residents Enjoy More Attentive Service with the Help of JD Technology
