Nov 23, 2020|

JD Health and Yixintang to Build “Internet + Retail Pharmacy”


by Hui Zhang

JD Health and Yixintang, one of the leading drug retailers in China, signed an agreement on November 16th to establish cooperation in the areas of digital upgrade of offline pharmacies, integrating medical resources, medicine delivery, and  Traditional Chinese Medicine industry chain.

In the area of pharmacies, both sides will work together to build an “Internet + retail pharmacy” system that covers the whole process of  medication purchases. Yixintang will use JD Health’s SaaS tools to integrate JD’s online channels with Yixintang’s offline channels to make it more convenient for customers.

Additionally, the remote pharmacy consultation service of JD Health’s Internet hospital will be connected with the remote pharmacy service built by Yixintang, providing its chain stores with convenient remote consultations, electronic prescription and remote prescription review services. Currently, JD Health has more than 65,000 doctors across the country to provide services for pharmacy consumers. Doctors from Yixintang’s self-built pharmacy consultation team will also be integrated into the JD Health’s Internet hospital system, so as to reach more patients.

Yixintang’s over 6,000 chain stores nationwide will also work with JD Health to develop omnichannel medicine delivery services, thus providing rapid drug delivery services. Through the cooperation, consumers can place orders in nearby pharmacies based on their locations, and the drugs are guaranteed to be delivered in 30 minutes. Consumers will also be able to purchase nutrition products under the brand of Yixintang.

“It is only the first step in the cooperation between JD Health and Yixintang,” said Lijun Xin, CEO of JD Health. “Both sides will further promote the implementation of ‘Internet + Healthcare’ in more settings, so that medical and health services covering the whole cycle can reach more consumers.”