Apr 27, 2023|
JD Health Launches Online Skin Hospital, Providing Easy Health Solutions for 1.2 Billion People in China
by Vivian Yang
JD Health officially launched its online skin hospital on April 22, offering easy and reliable healthcare solutions for a wide range of skin conditions to 1.2 billion people in China. The telemedicine service is designed to address various skin issues, from minor ailments and chronic conditions to early detection of serious illnesses, through online consultations and expert advice for complex cases.
In 2022, JD Health’s data showed that among the over 100 million online medical consultations it provided, skin-related consultations accounted for 15 percent or 15 million of these cases. High demand for treatment of common conditions like eczema, acne, and hair loss prompted JD Health to transform its existing dermatology center into an all-encompassing online skin hospital.
The platform now features online clinics operated by 30 leading experts in the field, in addition to over 3,000 dermatologists from China’s top-tier AAA hospitals. A dedicated team of full-time dermatologists ensures around-the-clock support for user inquiries.
JD Health’s online skin hospital includes seven specialized clinics focused on pediatrics, geriatrics, traditional Chinese medicine, acne, allergies, hair loss, and challenging miscellaneous diseases.
JD Health’s full-time doctors at work
The hospital also incorporates JD Health’s advanced digital knowledge system into its diagnostic and treatment processes.. For example, AI-powered skin testing and acne management tools enable users to obtain skin reports within five seconds of uploading a photo. These tools facilitate more accurate symptom descriptions during online consultations, enabling doctors to better understand patients’ conditions and offer professional advice. The acne management tool further enhances the treatment experience with personalized medication and skincare recommendations based on AI-assisted medical follow-up services.
The online skin hospital has developed standardized diagnostic and treatment pathways, drawing from its experience in online consultations addressing skin conditions, medication solutions, and lifestyle and dietary advice. Comprehensive quality control measures are in place to ensure the efficiency and safety of the entire medical service process.
Yanan Hu, Head of JD Health’s Specialized Medical Department, emphasized that skin conditions are well-suited for online diagnosis and treatment, as the majority do not necessitate in-person surgical intervention and can be addressed with medication. Patients can benefit from online consultations, diagnoses, and follow-up treatment and management, making the platform an ideal end-to-end online solution.
With over 3,000 identified skin conditions worldwide, the prevalence of skin diseases in China is alarmingly high, exceeding 70%. Approximately 150 million people experience skin issues each year, while over 900 million belong to sub-healthy groups, resulting in a demand for skin health services that reach around 1.2 billion people. Chronic skin conditions account for a significant portion of cases, with many characterized by seasonally recurring symptoms that require long-term management and regular medical visits.
In addition to the revamped online skin hospital, JD Health has established 27 specialized medical centers on its platform to address conditions such as kidney disease, respiratory issues, tumors, endocrinology, gynecology, and cardiovascular and cerebrovascular diseases, among others.
Mar 15, 2024|
JD Health Enhances Eldercare Services with Key Partnerships at Beijing Conference
On March 12th, JD Health held its fourth annual Partner Conference, coinciding with the Eldercare Consumption Summit in Beijing. The event attracted over 400 attendees, including eldercare specialists and industry representatives, and focused on developing a healthcare system that is both inclusive and adaptable, catering specifically to the dynamic needs of China’s aging population.
During the summit, JD Health established partnership agreements with ten industry-leading brands, including 3M, Cofoe, Yuwell, Haier, Innuovo, ITD GmbH, LePu Medical, Mateside, Omron, and Sonova. The partnerships also marked the establishment of the “Eldercare Brand Alliance,” dedicated to propelling innovation in eldercare services and products, ultimately improving the quality of life for senior citizens through collective efforts.
Jin Enlin, CEO of JD Health, highlighted the company’s commitment to leveraging collaborative resources to scale, standardize, and strengthen recognizable brands within the burgeoning silver economy. This strategic approach is poised to deliver unparalleled care and support to the elderly.
As China’s premier online health platform, JD Health offers a diverse range of over 30,000 brands and numerous subcategories in eldercare. Its expansive offerings cover various needs, from mobility aids to in-home care solutions, emphasizing a professional and user-centric ecosystem for eldercare products and services.
In January, JD Health launched a dedicated eldercare channel to provide a wide selection of products and services specifically designed for the elderly. The channel facilitates everything from the installation of nursing beds and at-home hearing aid services to 24/7 specialized online customer support, aiming to close the gap between professional healthcare services and the elderly community.
JD Health has also effectively integrated its online and offline services to establish a comprehensive eldercare service system. This includes setting up hearing centers and offering services such as medical escorting and quick home check-ups, enhancing the overall accessibility of eldercare.
With nearly 300 million people aged 60 and above, China’s silver economy is expanding rapidly. JD Health remains dedicated to serving this demographic, continuously working to improve the quality of life for senior citizens nationwide.
Jan 31, 2024|
JD Health Launches Comprehensive Elderly Care Channel, Delivering Online Health Solutions for China’s Aging Population
JD Health has recently unveiled an elderly care channel on its app, aiming to establish a comprehensive platform catering to various healthcare needs for China’s aging population. This initiative is integral to JD Health’s goal of becoming the first portal for online health consumption.
The specialized channel is designed to offer a broad range of services, addressing eight critical aspects of elderly care. These include health monitoring equipment, daily living and nursing, assistance products for mobility and personal care, physiotherapy and traditional Chinese medicine treatments, smart technology products tailored for the elderly, nutritional supplements and foods, medications for chronic illnesses, and home-visiting nursing care. This comprehensive approach reflects JD Health’s commitment to meeting the multifaceted needs of the elderly community.
A cornerstone of this initiative is the integration of JD Health’s “Family Doctor” program within the elderly care channel. This innovative program offers 24/7 health consultations, year-round health monitoring, and personalized advice for managing health and wellness.
JD Health has gone a step further to ensure usability and accessibility for senior citizens by offering services such as doorstep installation of nursing beds and hearing aid fittings, ensuring that the challenges often faced by the elderly in using these products are comprehensively addressed.
The launch of the elderly care channel coincides with the approaching Chinese New Year, a time when tradition encourages showing respect and love to parents and the elderly.
In response to JD’s recent initiative promoting the distribution of essential goods to underprivileged areas, Xiao Le, a Gen Z user of JD’s app expressed a wish in JD’s app to provide respiratory relief products to a nursing home on the outskirts of Beijing, a place where she had volunteered previously. JD Health promptly teamed up with brands and charity organizations, donating over 1,000 pieces of nebulizers, oxygen concentrators, ventilators, blood pressure monitors, blood oximeters, heating patches, “JD Family Doctor” smart speakers, and other health supplies, as well as mobile phones for the elderly at the nursing home.
According to 2022 statistics from China’s Ministry of Civil Affairs, the country’s population aged 60 and above has reached 280 million, with 90% of the elderly preferring home care. This represents a significant opportunity within the silver economy, one that JD Health is strategically positioned to lead and serve.
JD Airlines Launches All-cargo Route from Beijing to Shenzhen
