Dec 29, 2021|

JD Health Opens Internet Hospital in Tianjin to Bring Traditional Chinese Medicine Services Online


by Vivian Yang

In close collaboration with JD Health, the Internet hospital of the First Teaching Hospital of Tianjin University of Traditional Chinese Medicine (TCM) was launched on December 26th, marking a big step towards the “Internet + TCM” model, in which Tianjin residents can easily make online appointments with TCM doctors and order medications for home delivery.

During the opening ceremony, Xuemin Shi, China’s TCM master and an academician of the Chinese Academy of Engineering, stated that Internet hospitals, big data, AI, and other innovative technologies will play an increasingly important role in the development of “Internet + TCM,” which presents a significant opportunity to existing TCM hospitals with established standards and premier services.

Enlin Jin, CEO of JD Health, stated that the company will continue to collaborate with more industry partners and medical institutions in the future to better integrate TCM resources and technological capabilities, allowing high-quality TCM services to benefit more people with better medical experiences and more hospitals with higher operating efficiency.

TCM’s diagnosis procedures, such as looking, asking, and checking a pulse, can now be realized through telemedicine and connected devices, thanks to technological innovation. Smelling, the one of the four diagnosis procedures, can’t be done remotely so far.

Local people in Tianjin can use WeChat to access the hospital’s mini program, which includes online health consultations, follow-up visits with their doctors, digital payment, and home delivery of prescriptions, among other things.

Lading page of the hospital’s WeChat mini program

JD Health is a pioneer in incorporating digital capabilities into a TCM solution that includes both online and offline resources, as well as treatment and pharmaceutical services. In 2020, the company launched its own TCM and medical consultations platform on the Internet. Patients can see more than 9,000 TCM specialists  on this platform, including China’s top TCM experts Daning Zhang, Sihua Gao, and others.

JD Health’s online service platform for prepared TCM slices, on the other hand, offers patients a one-stop shop for everything from medication ordering to decocting to delivery.

The Tianjin hospital, which was founded in 1954 and has strong TCM clinical, teaching and medical research strength, serves as China’s national clinical research hub for TCM and acupuncture.