Sep 9, 2022|

JD Health’s “Pharmacy Clinic” Awarded at CIFTIS


by Vivian Yang

JD Health’s online pharmaceutical consulting service was awarded as an excellent demonstration case in China’s service industry by the committee of the China International Fair for Trade in Services (CIFTIS) on September 5th in Beijing.

JD Health launched the service, known as the “Pharmacy Clinic,” in June 2022. The service connects licensed pharmacists with clinic experiences to patients through the internet.  Based on each patient’s condition, pharmacists provide medicine evaluation and customized adjustment plans, follow up with their medicine use, offer pharmaceutical advice and more, hence providing patients with a one-stop medication service solution outside of offline doctor’s visits.

The National Medical Products Administration issued supervision and management measures on online sales of medicines on the same day, September 5, which stated specific requirements on ensuring the safety of online medicine sales, among which Article 10 clearly says that enterprises engaged in online sales of medicines shall establish a pharmaceutical care system, and carry out prescription examination and guidance on rational use of medicines and other services from certified pharmacists and other pharmaceutical technicians to consumers. JD Health’s “Pharmacy Clinic” has undoubtedly taken action a step ahead of the new rules from the government.

Currently, more than 2,000 certified pharmacists are providing online pharmaceutical consulting services on JD Health. Such service will continue to be integrated with JD Health’s other online services including its internet hospitals, JD Pharmacy’s single-disease care centers and more, building a better user experience in post-diagnosis medicine use management and home-based pharmaceutical services.