Dec 16, 2020| JD Retail
JD Livestream Sales Surge during Double 12 Shopping Festival
by Ling Cao
JD saw sales surge via JD’s livestream initiatives during the Double 12 Shopping Festival (Dec. 1-12). Sales generated through JD Live, JD’s livestreaming platform, increased 10 times YOY. The top five areas by sales were Shanghai, Beijing, Guangdong, Sichuan and Jiangsu.
During the 12-day period, JD livestream viewers increased 16 times YOY, and merchants who participated JD’s livestream increased 280% YOY. The top three categories for livestream initiatives were consumer goods, home appliance and home furnishing. The healthcare-related products and services category was among the top growth rate categories, exceeding JD’s own expectations.
Double 12 Shopping Festival results indicate a preference for personal and family care products among the younger generations. JD data showed that post-1990s consumers in Beijing frequently bought milk formula, and nearly 50% of customers who placed personal care orders where in this age group.
Other categories also performed well. Kitchenware sales increased 19 times YOY, sports and healthcare products sales increased 194% YOY, and book sales increased 5 times YOY.
Dec 17, 2025| ESG, JD Logistics, JD Retail
JD.com’s Green Stream Initiative Selected as 2025 Sustainable Brand Exemplar; Among First Signatories to Geneva Visionary Initiative
JD.com is proud to announce that our flagship sustainability program, the Green Stream Initiative, has been selected as 2025 Sustainable Brand Exemplar at the “Building Sustainable Brands” Visionary Initiative, also known as the Geneva Visionary Initiative.
The honor was announced on December 15th at the United Nations Environment Programme (UNEP) global headquarters in Nairobi, Kenya, which draws leaders from the public and private sector to advance sustainable business practices.

The event was co-organized by UNEP, its One Planet Network, the China Association for Standardization, the Sustainable Business and Branding Working Committee, and the Sustainable Business Leaders Forum. The 2025 case collection spotlights leading examples where sustainability is seamlessly integrated into brand value and core strategy.
As one of the inaugural signatories of the Geneva Visionary Initiative in September 2025, JD.com stands alongside other large companies in illustrating the real-world impact of the Initiative’s five-dimensional framework, which fully integrates sustainability principles into business operations and brand value creation, covering strategy, business systems, products, technology, and branding.

Alison Gray Cairns, Head of UNEP’s Private Sector Unit, commended the visionary ambition of the selected projects and highlighted the innovative ways Chinese enterprises are creating value.
Zhang Xiuchun, Secretary-General of the China Association for Standardization, emphasized that unveiling these cases in Kenya represents a key milestone, shifting the Geneva Visionary Initiative from conceptual agreement to practical, actionable steps that strengthen global competitiveness through responsibility.
Spotlight on Ocean Box Partners
Central to JD.com’s recognition is Ocean Box Partners, a flagship project under the Green Stream Initiative initiated by JINGDONG Logistics, the company’s logistics arm. Building on JINGDONG Logistics’ mangrove restoration efforts that began in 2024, this second-phase project, now renamed Ocean Box Partners and often referred to as “Mangrove Ecosystem Project 2.0”, expands mangrove ecosystems in Hengqin National Wetland Park. These vital blue carbon habitats excel at carbon storage and coastal protection.
Launched on International Day for Biological Diversity (May 22, 2025), it continues to be led by JINGDONG Logistics in partnerships with the One Planet Nature Foundation and guidance from organizations such as the Hengqin-Macau Cooperation Zone, China Express Association, and World Wide Fund for Nature (WWF). In this second phase, the initiative adds 20,000 square meters of restored area, more than doubling the total to over 40,000 square meters.

The “Ocean Box Partners” project emphasizes broader collaboration to engage more participants. Over 52 partners have joined the network, including JD Supermarket, JD Foundation, and global brands such as Haier, Yili Group, Swire Coca-Cola, and Burberry.
Its standout feature is the close integration of conservation with everyday consumer participation. On Green Stream Day (July 6, 2025), with WWF technical support, JD.com linked its online mangrove nurturing platform to customers’ loyalty points. Shoppers can now redeem routine purchases to directly nurture mangrove growth, building on a previous digital campaign that drew over 5 million participants and establishing a compelling “shop-for-good” model that delivers shared benefits.

Built on Strong Sustainability Foundations
Ocean Box Partners draws strength from years of systematic progress under the Green Stream Initiative, which promotes comprehensive green transformation throughout the supply chain to facilitate a seamless shift toward low-carbon operations.

For instance, JINGDONG Logistics has transformed its operations with 139.22 MW of installed solar capacity across facilities by the end of 2024, more than 10,000 new-energy vehicles in its self-operated fleet, and in 2024 alone, 860 million reduced-packaging cartons, 960,000 reusable insulated boxes, and over 290 million recycled cartons.
This international recognition at UNEP headquarters affirms JD.com’s dedication to sustainability. As the Green Stream Initiative demonstrates, true sustainable branding goes beyond messaging—it demands transforming operations with integrated responsibility, supply chain excellence, and ecosystem care. We will continue advancing it to lead eco-friendly consumption and logistics, and set a global standard for responsible supply chains, providing practical, scalable inspiration for companies worldwide building resilient and responsible brands.
(vivian.yang@jd.com)
Nov 12, 2025| JD Retail
JD.com Strengthens Its Position as Gateway for Premium International Home Appliance Brands in China with 2,000+ Brands Achieving 100% Growth Rate During Singles’ Day
JD.com announced another record-breaking 11.11 sales (Singles’ Day), with the number of customers making a purchase during the grand promotion increasing by 40% year-on-year and order volume increasing by nearly 60%. Trusted by over 700 million consumers and accounting for more than 60% of China’s home appliance market, JD.com has become a gateway for global home appliance product launches and the preferred retail partner for international premium brands entering China.
This 11.11, JD.com enabled over 2,000 home appliance brands to achieve 100% year-on-year sales growth during the grand promotion. High-end appliance product pages generated over 100 million visits, while sales of imported and joint-venture premium refrigerators and washing machines hitting RMB 1 billion. JD.com leverages its advanced supply chain, high-quality customer base, intelligent logistics network, and nationwide delivery-installation services to help international brands overcome market entry challenges and reach their target customers quickly and accurately.
Reaching High-End Consumers with Precision
International premium home appliance brands are increasingly using JD.com to connect Chinese consumers with high-quality imported products, positioning China as a core growth market. In 2025 alone, flagship launches priced above RMB 10,000 (USD 1,400), including Miele’s NOVA, Panasonic’s G5 four-drum washing machines, and Toshiba’s Yutu 2.0, chose JD.com for their market debut.
During 11.11, German brand Miele and Swedish brand ASKO had the global launch of their flagship washing machines on JD.com, while Slovenia brand Gorenje saw product traffic surge 110% compared with the previous month. Hitachi leads the ultra-premium refrigerator segment on JD.com with over 80% market share and average unit prices of RMB 23,000 (USD 3,230). During 11.11, two Hitachi flagship models achieved combined sales exceeding RMB 6 million (USD 800,000).
Comprehensive Solutions Drive Brand Confidence
According to Hitachi, JD.com’s brand credibility is a key factor in winning consumer trust. Gorenje highlights JD.com’s integrated commercial solutions including efficient logistics, intelligent supply chain, omnichannel retail, data-driven operations, and localized marketing capabilities.
JD.com not only ensures fast and secure product delivery, but also provides integrated installation and maintenance services for large or built-in appliances, guaranteeing a consistent premium experience. Its nationwide warehouse network and intelligent supply chain optimize inventory, shorten delivery distances, and reduce operational costs, allowing brands to focus on product innovation and market development.
Through omnichannel coverage from online e-commerce and the offline JD MALL retail complexes, JD.com provides brands and their consumers with immersive experiences, combining in-store design appreciation with online or offline purchase. Data-driven insights enable precise targeting, effective marketing, and long-term user conversion. During major shopping events, JD.com amplifies brand visibility through livestreams, video highlights, and product reviews, integrating appliances into aspirational lifestyle scenarios.
“With a proven infrastructure spanning global supply chain management, brand operations, and consumer experience, JD.com is helping international premium home appliance brands realize the potential of China’s high-end market,” said a spokesperson for JD Home Appliance and Home Living. “As consumers in China embrace premium lifestyles, JD.com offers brands an unparalleled opportunity to launch globally synchronized products, strengthen market presence, and achieve sustainable growth.”
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