Oct 17, 2023|
JD Logistics Expands Self-Operated Express Delivery Business in Hong Kong and Macau
JD Logistics, the logistics division of JD.com, announced today an expansion of its self-operated express delivery business in Hong Kong and Macau via JD Express. The enhanced delivery network will comprise several operations centers to offer fast intra-city express delivery in Hong Kong and Macau, express delivery between Hong Kong and Macau, and express delivery between either location and Chinese Mainland.
JD is also offering customer-centric services to provide greater value, such as complementary doorstep delivery. In Hong Kong, users can enjoy expedited intra-city deliveries as fast as four hours and nighttime delivery hours extended to 10:00 PM, giving users more flexibility and convenience in receiving parcels. In Macau, users can receive their intra-city packages as soon as the next morning.
JD Logistics became a stand-alone subsidiary of JD.com in 2017 and currently boasts one of the largest logistics networks of any e-commerce company in the world. While JD Logistics has provided B2B and B2C warehousing and distribution logistics solutions across Hong Kong and Macau for over five years, the company’s newly launched self-operated express delivery services enable JD.com’s cross-border online shoppers in Hong Kong and Macau to enjoy the self-operated logistics services that have made JD.com an industry leader in Chinese Mainland.
“With our recent expansion of delivery services into Hong Kong and Macau, we are proud to bring JD Express’ quality service, honed over a decade, to these regions for the very first time,” said Wei Ma, General Manager of JD Logistics Express Business Hong Kong. “With a humble and practical approach, we are committed to providing our customers in both cities with a reassuring and worry-free express delivery experience.”
The enhanced offerings announced today fortify JD’s logistics connections among Hong Kong, Macau, and Chinese Mainland, strengthening JD’s presence and operational prowess throughout the Guangdong-Hong Kong-Macau Greater Bay Area.
About JD Logistics and JD Express
JD Logistics is a leading technology-driven supply chain solutions and logistics services provider. With a mission of driving superior efficiency and sustainability for global supply chain through technology, the company is committed to becoming the world’s most trusted supply chain infrastructure service provider. As the quality express delivery business under JD Logistics, JD Express provides a swift, efficient, and convenient express delivery service that caters to both individual and business needs. JD Express has always offered doorstep delivery as one of its standard services, and its service area reaches nearly all districts and counties in China as well as China’s total population.
Apr 25, 2024|
JD Logistics and MINISO Announce Expanded Partnership to Enhance Logistics Efficiency
JD Logistics (also known as JINGDONG Logistics), a leading global logistics provider, recently announced the expansion of its partnership with MINISO, the renowned household and consumer goods retailer. This collaboration, which began in 2022 with operations in Australia, now extends to MINISO’s network in Malaysia.
JD Logistics’ robust global supply chain infrastructure includes nearly 90 bonded, direct mail, and overseas warehouses across key markets such as the United States, Germany, the Netherlands, France, the United Kingdom, Australia, the Middle East, and Southeast Asia. Committed to replicating its proven supply chain management expertise from China in international markets, JD Logistics provides extensive support to a broad spectrum of clients, including international enterprises and Chinese brands expanding overseas.
MINISO’s diverse product range and rapid restocking requirements, combined with its strategic store locations in bustling commercial areas, present unique logistical challenges. These include critical delivery lead times and the need for off-hours operations to ensure uninterrupted customer experiences. JD Logistics has effectively met these demands through reliable and adaptable warehousing and fulfillment service solutions.
Notably, the trust built with MINISO has led some store managers to entrust their store keys to JD Logistics’ drivers to facilitate smooth and timely deliveries. Among them is JD Logistics driver Nick Yang, responsible for delivering goods to all MINISO stores in Sydney. Yang’s daily schedule involves commuting between JD Logistics’ warehouse and approximately 10 MINISO outlets throughout the city.
Over the next three years, JD Logistics will continue to develop its comprehensive global supply chain logistics network, which integrates overseas warehouses, international transshipment hubs, local distribution networks, and transnational transportation networks.
This partnership is not only a testament to JD Logistics’ proven expertise and global operational capabilities but also underscores the commitment of both companies to foster innovation in supply chain management for retail operations worldwide.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
JINGDONG Property, Inc and EZA Hill Property Management Pte Ltd Jointly Announce the Acquisition of a 1.9 million Sq.Ft. Logistics Portfolio in Singapore
