May 6, 2021|
JD Participates in China International Consumer Products Expo in Hainan
by Ella Kidron
JD.com, China’s largest retailer, will participate in the first China International Consumer Products Expo (Hainan Expo), which is held from May 7-10 in Haikou, Hainan province. As a leading supply chain-based technology and service provider, the company’s extensive brand partnerships and procurement capabilities will be on full display at the expo.
JD will have a dedicated 500 m2 area in Exhibition Hall 1 (1T014) of the Haikou International Convention Center to highlight key products from top brand partners in a wide range of categories including consumer electronics, fast-moving consumer goods, automotive, life and services and more.
Visitors will be able to experience products on site and even scan QR codes to purchase and have items sent to their homes wherever they live in China, thanks to JD Logistics’ extensive network which can realize 90% of first party orders delivered same- or next-day. JD Logistics will also establish a 30 square meter makeshift delivery station on site at the expo so that consumers and brands can enjoy hassle-free shipping of any purchases or other supplies.
Furthermore, JD Worldwide will also host a discussion in partnership with a representative from the China Certification and Inspection Group on May 7, focused on the future of imports and the role of e-commerce. In addition to providing more color on JD Worldwide’s imports strategy, topics such as how pan-entertainment marketing can connect international brands with domestic consumers will also be discussed. JD will also share an analysis of imported products’ trends.
In participation with internationally-renowned brands, including Bose, Sony, Nintendo, GAS BIJOUX, Siemens, Swisse, Ferrero, GoPro, and many more, the JD’s participation serves to boost Hainan as an international tourism and consumption hub and its innovative consumption development.
Lei Xu, CEO of JD Retail, said: “It’s JD’s responsibility and mission to join the exhibition to further improve the shopping experience by providing a larger variety of products and better services. We want to work with more partners to promote the upgrade of both supply and consumption. We believe that this Expo and the establishment of Hainan Free Trade Port will inject more vitality in global free trade, the global governance system and the recovery of the world economy.”
The Hainan Expo will cover 80,000 square meters, with 60,000 square meters for international exhibitions, and 20,000 square meters for domestic exhibitions. More than 1,300 brands from 69 countries and regions will participate. The expo expected to attract more than 20,000 buyers and over 200,000 visitors of the four days.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
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JD Super’s Ninth Annual “Baby Party” Campaign: Supporting Families with Newborns
JD Super, JD.com’s omni-channel supermarket division, successfully concluded its ninth annual “Baby Party” campaign, which ran from April 1st to 14th. Collaborating with leading brands from home and abroad, the campaign introduced new products and services designed to improve the shopping experience and reduce expenses for families with newborns.
Pioneering services included the “Fresh Milk Powder Express,” guaranteeing delivery of farm-to-consumer baby formula within 28 days, and the “Free Diaper Offers for Newborns” initiative, set to distribute one million diaper packs annually. Moreover, the “Life’s First Bottle” project significantly reduces the costs of high-quality milk bottles by offering them exclusively online at a 50% discount.
JD Super’s specialized after-sales services extend to over 90% of the company’s self-operated products, offering services such as free returns or exchanges. Another highlight was the introduction of the Chun Rui milk formula, developed in partnership with Feihe, a leader in infant milk production. This collaboration ensures top-quality products at better value for families.
Additionally, JD Super launched an online portal dedicated to public welfare activities, which promotes cost-saving measures, shares knowledge on baby care, and supports charity initiatives.
As part of its commitment to philanthropy, JD Super donated essential baby supplies valued at over one million yuan to 1,000 families in the economically disadvantaged Liangshan Yi Autonomous Prefecture of Sichuan Province, supporting local parents in this region.
The 2024 Report on Cost of Childbearing and Childrearing in China shed light on the challenges faced by parents, including limited free time and growing anxiety over rising costs and product safety. JD Super aims to mitigate some of these concerns by providing support to families nationwide.
JD Unveils Gen-Z Consumption Trends
