Dec 13, 2019|
JD Partners with China Council of Lions Clubs to Bring School Supplies to Children in Need
JD.com is partnering with China Council of Lions Clubs to donate everyday necessities including clothes and shoes as well as school supplies to children in need. Starting December 12 and lasting for two weeks, JD shoppers will be able to access a page within the JD app where they can buy products to be donated to children from underprivileged families.
The charity shopping page will be targeted at consumers whom JD has already determined through big data analysis are likely to make donations. When shoppers purchase supplies on the page, the goods will either be sent directly to the children or delivered to a district headquarters of China Council of Lions Clubs, where they will be dispatched to underprivileged children throughout 14 provinces in China.
China Council of Lions Clubs is the China arm of Lions Clubs International, a charitable community organization established in Illinois, USA in 1917. With the first China branch launching in Shenzhen in 2002, the organization has expanded throughout China’s major cities, with members participating in activities ranging from environmental protection and disaster relief to aid for children and young people.
“It’s great to see JD.com taking its status as China’s largest retailer seriously and giving back to society through this donation project,” said Hui Cao, Secondary Deputy Director of Beijing Office of China Council of Lions Clubs. “As one of the country’s leading e-commerce platforms with a loyal customer base, JD has the capacity to use its technology to make a widespread impact in the area of targeted poverty alleviation.”
“Lions Clubs International is an esteemed and very valuable organization to the world, and it is our honor to partner with them on this philanthropy project,” said Xinyuan Zhou, General Manager of Channel Innovation, JD Health. “By combining the power of JD’s e-commerce platform with the Lions Clubs charitable outreach network, we hope this initiative can make a difference in the lives of children across China.”
This is yet another example of how JD is using its e-commerce platform to benefit groups in need. The company has taken its responsibility to society seriously since the very beginning. In the past few years alone, JD has partnered with brands to raise money for left-behind children; donated to children with developmental disabilities; and ceaselessly worked to make its business more sustainable by adopting eco-friendly packing and transforming its logistics fleet with green technology.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
|
JD Super’s Ninth Annual “Baby Party” Campaign: Supporting Families with Newborns
JD Super, JD.com’s omni-channel supermarket division, successfully concluded its ninth annual “Baby Party” campaign, which ran from April 1st to 14th. Collaborating with leading brands from home and abroad, the campaign introduced new products and services designed to improve the shopping experience and reduce expenses for families with newborns.
Pioneering services included the “Fresh Milk Powder Express,” guaranteeing delivery of farm-to-consumer baby formula within 28 days, and the “Free Diaper Offers for Newborns” initiative, set to distribute one million diaper packs annually. Moreover, the “Life’s First Bottle” project significantly reduces the costs of high-quality milk bottles by offering them exclusively online at a 50% discount.
JD Super’s specialized after-sales services extend to over 90% of the company’s self-operated products, offering services such as free returns or exchanges. Another highlight was the introduction of the Chun Rui milk formula, developed in partnership with Feihe, a leader in infant milk production. This collaboration ensures top-quality products at better value for families.
Additionally, JD Super launched an online portal dedicated to public welfare activities, which promotes cost-saving measures, shares knowledge on baby care, and supports charity initiatives.
As part of its commitment to philanthropy, JD Super donated essential baby supplies valued at over one million yuan to 1,000 families in the economically disadvantaged Liangshan Yi Autonomous Prefecture of Sichuan Province, supporting local parents in this region.
The 2024 Report on Cost of Childbearing and Childrearing in China shed light on the challenges faced by parents, including limited free time and growing anxiety over rising costs and product safety. JD Super aims to mitigate some of these concerns by providing support to families nationwide.
JD Logistics Drives China’s Logistics Ecosystem Development
