Dec 16, 2022|
JD Pet Health Claps with US Brand Zesty Paws to Explore China’s Pet Market
by Vivian Yang
JD Pet Health, the pet care business under JD.com, and Zesty Paws, a US leading multi-condition pet supplement brand under H&H Group, have reached a ground-breaking cooperation agreement on cross-border sales in China.
The cooperation marks the top-rated US pet supplement brand entering Chinese market, with JD Pet Health being its first Chinese retail partner.
“We will continue to explore cooperation in the aspects of marketing, pet health education and more,” said Wenbo Tong, general manager of JD Pet Health. “The cooperation will be conducive to providing more science-based and targeted pet care products and services for pets and pet parents in China.”
Lately rebranded in November, JD Pet Health consolidated health products and medical services for pets as two core businesses to form a closed-loop, all-in-one pet care solution with both online and offline resources for Chinese users.
Founded in 2015, Zesty Paws offers a prime line of high-quality supplements for cats and dogs, represented by its bright-orange-bottle-packed star products, such as the Mobility Bites soft chews for dogs, Calming Bites for cats and more. It is currently the #1 best-selling multi-condition pet supplement brand online in the US, with successes in e-commerce channels like Amazon.com and Chewy.com.
This November, Zesty Paws made its debut in China during the fifth China International Import Expo that was held November 5 to 10 in Shanghai.
Data from the 2021 White Paper on China’s Pet Industry showed that China’s urban pet (dogs and cats) population has exceeded 112 million, boosting the consumption market scale to RMB 249 billion yuan by 2021, up 20.6 percent from 2020. With more Gen-Z consumers becoming pet parents, the growing market is eager for greater inspirations and innovations to make sure China’s fur-babies are healthy and happy.
(vivian.yang@jd.com)
Mar 15, 2024|
JD Health Enhances Eldercare Services with Key Partnerships at Beijing Conference
On March 12th, JD Health held its fourth annual Partner Conference, coinciding with the Eldercare Consumption Summit in Beijing. The event attracted over 400 attendees, including eldercare specialists and industry representatives, and focused on developing a healthcare system that is both inclusive and adaptable, catering specifically to the dynamic needs of China’s aging population.
During the summit, JD Health established partnership agreements with ten industry-leading brands, including 3M, Cofoe, Yuwell, Haier, Innuovo, ITD GmbH, LePu Medical, Mateside, Omron, and Sonova. The partnerships also marked the establishment of the “Eldercare Brand Alliance,” dedicated to propelling innovation in eldercare services and products, ultimately improving the quality of life for senior citizens through collective efforts.
Jin Enlin, CEO of JD Health, highlighted the company’s commitment to leveraging collaborative resources to scale, standardize, and strengthen recognizable brands within the burgeoning silver economy. This strategic approach is poised to deliver unparalleled care and support to the elderly.
As China’s premier online health platform, JD Health offers a diverse range of over 30,000 brands and numerous subcategories in eldercare. Its expansive offerings cover various needs, from mobility aids to in-home care solutions, emphasizing a professional and user-centric ecosystem for eldercare products and services.
In January, JD Health launched a dedicated eldercare channel to provide a wide selection of products and services specifically designed for the elderly. The channel facilitates everything from the installation of nursing beds and at-home hearing aid services to 24/7 specialized online customer support, aiming to close the gap between professional healthcare services and the elderly community.
JD Health has also effectively integrated its online and offline services to establish a comprehensive eldercare service system. This includes setting up hearing centers and offering services such as medical escorting and quick home check-ups, enhancing the overall accessibility of eldercare.
With nearly 300 million people aged 60 and above, China’s silver economy is expanding rapidly. JD Health remains dedicated to serving this demographic, continuously working to improve the quality of life for senior citizens nationwide.
Jan 31, 2024|
JD Health Launches Comprehensive Elderly Care Channel, Delivering Online Health Solutions for China’s Aging Population
JD Health has recently unveiled an elderly care channel on its app, aiming to establish a comprehensive platform catering to various healthcare needs for China’s aging population. This initiative is integral to JD Health’s goal of becoming the first portal for online health consumption.
The specialized channel is designed to offer a broad range of services, addressing eight critical aspects of elderly care. These include health monitoring equipment, daily living and nursing, assistance products for mobility and personal care, physiotherapy and traditional Chinese medicine treatments, smart technology products tailored for the elderly, nutritional supplements and foods, medications for chronic illnesses, and home-visiting nursing care. This comprehensive approach reflects JD Health’s commitment to meeting the multifaceted needs of the elderly community.
A cornerstone of this initiative is the integration of JD Health’s “Family Doctor” program within the elderly care channel. This innovative program offers 24/7 health consultations, year-round health monitoring, and personalized advice for managing health and wellness.
JD Health has gone a step further to ensure usability and accessibility for senior citizens by offering services such as doorstep installation of nursing beds and hearing aid fittings, ensuring that the challenges often faced by the elderly in using these products are comprehensively addressed.
The launch of the elderly care channel coincides with the approaching Chinese New Year, a time when tradition encourages showing respect and love to parents and the elderly.
In response to JD’s recent initiative promoting the distribution of essential goods to underprivileged areas, Xiao Le, a Gen Z user of JD’s app expressed a wish in JD’s app to provide respiratory relief products to a nursing home on the outskirts of Beijing, a place where she had volunteered previously. JD Health promptly teamed up with brands and charity organizations, donating over 1,000 pieces of nebulizers, oxygen concentrators, ventilators, blood pressure monitors, blood oximeters, heating patches, “JD Family Doctor” smart speakers, and other health supplies, as well as mobile phones for the elderly at the nursing home.
According to 2022 statistics from China’s Ministry of Civil Affairs, the country’s population aged 60 and above has reached 280 million, with 90% of the elderly preferring home care. This represents a significant opportunity within the silver economy, one that JD Health is strategically positioned to lead and serve.
JD.com Dispatches Over 1,000 Couriers from Nationwide to Ensure Last-mile Delivery in Beijing
