Nov 12, 2020| JD Retail
JD Reports RMB 271.5 billion Singles Day Performance
by Ella Kidron
JD’s 2020 Singles Day Grand Promotion set a new record, recording RMB 271.5 billion yuan in transaction volume for 11 days of the sale (Nov. 1st-11th).
Find information on the first 10 days of the sale and the first hour of Nov. 11th here: https://jdcorporateblog.com/jd-singles-day-when-peak-day-arrives-consumer-enthusiasm-is-strong-in-first-hour/
Oct 21, 2021| JD Retail
JD Demonstrates 6 National Pavilions in Tianjin: One Step Closer to Int’l Products
by Mengyang He
On October 20, JD Worldwide demonstrated 6 National Pavilions from Azerbaijan, Malaysia, Peru, Germany, Finland, and Belgium during the 2021 Haihe International Consumption Summit and Haihe International Consumption Carnival in Tianjin.
JD Worldwide National Pavilions are committed to creating a platform where local products from a variety of countries can be showcased to the Chinese consumer market. Since the inception of National Pavilions in 2020, JD Worldwide has worked with a dozen countries, building a bridge between overseas products and the Chinese market.
During the JD 618 Grand Promotion in 2021, the sales of JD Worldwide National Pavilions increased by more than 180% year-on-year. As JD Worldwide continues to cooperate with countries from Europe, Asia, North America, Latin America, and Oceania, more National Pavilions are expected to continue to bring local authentic and high-quality products to Chinese consumers.
Oct 18, 2021| JD Retail
JD Getting Geared up for 2021 Singles Day Grand Promotion
by Mengyang He
On October 17, JD.com kicked off its 2021 Singles Day Grand Promotion at the NUO Resort Hotel situated at the heart of newly opened Universal Beijing Resort.
Compared with previous years where the Singles Day Grand Promotion started at midnight, this year it will roll in 4 hours ahead of time, with the pre-sale will be commencing at 8 pm (Beijing time) on October 20 and finishing at 8 pm on October 31 when the official sales period begins. Additionally, the final price-off will start at 8 pm on November 10 to allow consumers to place orders of high-quality and low-priced goods without having to pull an all-nighter. The full Singles Day Grand Promotion will last for 23 days from October 20 to November 11.
Meanwhile, JD.com rolled out the on-demand “Nearby” channel on the app homepage, which provides fast delivery services of high-quality products from stores in the vicinity of 3-5 kilometers based on the location of consumers. As of now, 100,000 all-category physical stores have been connected to JD.com’s “Shop Now” feature under this channel in order to provide consumers with on-demand retail and delivery service within an hour and sometimes even minutes. Huijian He, Vice President of JD.com and Dada Group, and Head of JD Omni-channel Home-Delivery Department, explained that the “Nearby” channel will present the best products and services of the “Shop Now” initiative to consumers.
During this year’s Singles Day Grand Promotion, over 90% of popular products will be granted the price guarantee service, and in addition to the JD PLUS member super shopping card, with which one can claim benefits from brands such as Starbucks and KFC, JD PLUS members can also benefit from exclusive subsidies on goods of all categories. Additionally, while searching “e-CNY” on the JD App during the 2021 Singles Day Grand Promotion, consumers will have the opportunity to receive red envelopes, coupons, and discounts in the digital currency “e-CNY.”
Consumers can not only purchase premium and authentic products at the best price, but also experience excellent service through a more comprehensive service system and stricter quality control. On top of existing services, such as immediate refund, free consultation of pet veterinarians, and delivery & installation in one, over 100 services have been recently enhanced prior to the 2021 Singles Day Grand Promotion. Over the past year, except for logistics and consumer services, JD Retail has invested more than RMB 35 billion yuan in c-end user services alone.
In ensuring the quality of products, JD.com recently put forward a robust system for quality control, which is set to raise the bar and strengthen warehouse inspection. Meanwhile, through cooperation with government supervisory institutions and large distributors, JD.com has built a blockchain-based anti-counterfeiting traceability platform to fully track the supply chain from the origin to consumers.
As the Singles Day Grand Promotion significantly elevates UVs (unique visitors) to a record-breaking number, JD.com’s hybrid cloud operating system will safeguard smooth operations and ensure a great shopping experience for each consumer. Additionally, JD.com’s intelligent customer service will support consumers around the clock.
The 2021 Singles Day Grand Promotion will usher in a great number of brands and merchants to physical stores, farmers, SMEs, and consumers. JD Logistics, with over 1,200 warehouses and 38 highly intelligent “Asia No. 1” logistics parks across China, will ensure a speedy delivery service. In addition, consumers from over 200 cities of 30 provinces, municipalities and autonomous regions in China will be able to receive the delivery within minutes once they make a pre-sale purchase.
JD.com is also contributing to a more sustainable operation. For each package that it delivers during the 2021 Singles Day Grand Promotion, JD.com will reduce the amount of adhesive tapes used by 25 cm, paper consumption by 210 grams, and plastic by 11 grams. Revolving around sustainability, JD.com will leverage its green infrastructure and technological innovation on supply chain, warehousing, packaging, energy consumption and etc., making the 2021 Singles Day Grand Promotion the largest one ever where renewable energy is being used.
Stay up to date on the latest news from JD.com
Enter your email address to subscribe to this blog and receive notifications of new posts by email.