On May 13, FORTUNE China announced its “China ESG Impact List 2024,” marking JD.com’s third consecutive appearance for its exceptional performance in environmental, social, and governance (ESG).

FORTUNE commended the listed companies for their significant efforts in enhancing environmental sustainability, supporting their workforce, and contributing to their communities, all while achieving continuous and inclusive growth despite economic cycles. JD.com has consistently demonstrated its dedication and standing as a responsible corporate entity across various critical ESG aspects.

Leading Green Supply Chain Initiatives

JD.com has been at the forefront of advocating for a sustainable supply chain. For example, it continually enhances its consumer trade-in services. Data from the Beijing Green Exchange shows that from July 1, 2022, to June 30, 2023, JD.com’s Home Appliances and Household Appliances division reduced carbon emissions by approximately 154,900 tons through recycling eight types of household appliances—equivalent to planting over 20 million trees.

JD.com has pioneered innovative models such as “Internet + recycling,” seamlessly integrating online waste delivery with offline recycling. In 2024, JD.com and its partners invested 6.5 billion yuan to expand and upgrade the company’s trade-in service, now covering over 200 categories, providing efficient and convenient one-stop solutions.

Empowering Employee Well-being

Launched in May 2023, the “JD.com Youth City” project represents one of the largest recent investments in employee welfare, with over 6 billion yuan allocated to provide approximately 4,000 turnkey employee apartments.

In promoting inclusive employment for women, JD.com has shown a strong commitment to gender equality, particularly by creating a supportive work environment for working mothers. This initiative garnered recognition from the United Nations Global Compact and inclusion in their report “Women at Work: Chinese Companies Taking Action on Gender Equality.” Additionally, JD.com was listed in the Bloomberg Gender Equality Index (GEI) for the first time in 2023, making it the only Chinese company in the industry included in the index.

Promoting Transparent Corporate Governance

JD.com upholds ethical guidelines and fosters a culture of compliance and integrity driven by technology and data. In 2023, JD.com released the “Report on Analysis of Employee Fraud Cases in Enterprises in the Internet Industry” and the “Guidelines for Evaluating the Maturity Level of Corporate Integrity and Compliance Management,” becoming the first in the industry to publish such guidelines. JD.com also champions the Anti-Corruption Sunshine Integrity Alliance, promoting integrity and compliance across the private sector.

JD.com’s ESG initiatives not only reaffirm its commitment to sustainable development but also set a standard for the industry. Moving forward, JD.com will uphold its corporate mission of “Making Lives Better through Technology,” leveraging its advanced supply chain technology and service capabilities to deepen ESG practices and create even greater value for users, partners, and society as a whole.

(vivian.yang@jd.com)