Feb 23, 2022|

JD’s First Batch of COVID-19 Relief Donations Arrives in Hong Kong


by Vivian Yang

After JD.com announced it would donate RMB 100 million yuan worth of COVID-19 relief supplies to medical workers in Hong Kong on February 18, its first cargo truck carrying nearly 15,000 protective suits arrived in the city in early hours on February 23.

More boxes are on the way, with the first batch totaling over 6,000 boxes of PPEs including masks, gloves, and sanitizer gels, which were shipped from factories and warehouses from different regions in China over the weekend and consolidated in Shenzhen.

The first cargo truck of JD.com’s COVID-19 relief donations arrived at JD’s warehouse in Hong Kong

More emergency dispatches of COVID-19 relief materials will continue to be transported to JD’s warehouse in Hong Kong, from where the local organization “Hong Kong Community Anti-Coronavirus Link” (全港社区抗疫连线) will handle the distribution to hospitals.

COVID-19 relief donations of JD.com arrived at JD’s warehouse in Hong Kong

“Thank JD.com for the concern and quick support to Hong Kong’s fight against the epidemic. We will take stock of the supplies and dispatch them to ensure that they reach the frontline medical staff as soon as possible to meet their urgent needs,” according to the organization.

A JD staff takes stock of the donations in the company’s cargo transfer center in Shenzhen  

To meet Hong Kong residents’ surging demand for anti-epidemic and life necessities, JD mobilized inventories and set up a special portal on its App to offer online shopping convenience for Hong Kong customers as well as discounts and free delivery service, which also helps reduce cross-infections.

JD Health has launched a free online consultation service for users in Hong Kong to have easy access to healthcare advice from telemedicine doctors and multimedia guidance on coronavirus infection prevention.