Aug 5, 2020|
Hurun: JD Health Valued at US$7 Billion and is the Youngest Unicorn
by Vivian Yang
JD Health, the healthcare services company spun off from JD.com in May 2019, has become the youngest unicorn on the Hurun Global Unicorn Index 2020 released on August 4th.
The Index is a ranking of the world’s start-ups founded in the 2000s, worth at least a billion US dollars and not yet listed on a public exchange. According to Hurun’s press release, the average age of companies on the Hurun Global Unicorn Index 2020 is nine years, of which 33 are less than three years old. At 15 months old with a US$7 billion valuation, JD Health is the youngest unicorn on the list.
In December 2019, CrunchBase ranked JD Health as the most valuable among 22 new unicorns that emerged in China and No.2 worldwide, following Uber.
As recently mentioned by JD Health’s CEO Lijun Xin, JD Health’s current business focuses on four areas: pharma e-commerce, telemedicine, health services and intelligent healthcare solutions.
Mar 4, 2025|
JD Health Expands Rare Disease Support, Assists Over 23,000 Patients via Joint Charity Programs
In observance of Rare Disease Day on February 28, JD Health hosted the 4th Rare Disease Service Ecosystem Forum in Beijing. At the event, JD Health, in partnership with the Aili Myasthenia Gravis Care Center, Oriental Rain ALS Care Center, the Illness Challenge Foundation, Nestlé Health Science, and Beijing New Light Public Welfare Development Center, launched the “Rare Light, United Efforts” Rare Disease Care Initiative. This collaborative effort aims to provide a comprehensive service ecosystem for rare disease patients, enhancing their quality of life through collective action.
Since the pioneering launch of the “Rare Disease Care Program” in 2021, JD Health has been dedicated to developing a patient-centric service system that seamlessly integrates medical supply, professional healthcare, and innovative financing solutions to address the unique needs of rare disease patients. Key initiatives and achievements include:
- Leading in Food for Special Medical Purposes (FSMP) Retail: JD Health stands as China’s largest FSMP retailer, offering 25 products designed for various congenital metabolic disorders. The “Rare Disease Nutrition Support Zone” on JD Health’s platform not only provides a diverse FSMP selection but also features live broadcasts by healthcare professionals, offering patients scientific nutrition guidance and advice.
- Doctor-Searching Map for Rare Diseases: Since its introduction in 2023, this resource has been continuously updated and now covers 158 rare diseases, listing 368 hospitals and 1,779 doctors across China. The resource makes it significantly easier for patients to find key medical information and support.
- Convenient Home Nursing Services: Launched in 2024, JD Health’s home nursing service enables rare disease patients to receive convenient professional medical care in the comfort of their homes.
- First Online Hub for Rare Skin Diseases: On the eve of Rare Disease Day 2025, JD Internet Hospital launched a specialized telemedicine zone dedicated to skin-related rare diseases, leveraging its extensive resources and expertise in online skin health. This platform connects patients with top dermatologists from leading hospitals, facilitates expedited access to medications, and offers comprehensive disease education. Patients can now consult with and receive diagnoses and treatment recommendations from renowned dermatology experts from the comfort of their homes.
- Community Support and Aid: To date, the JD Health Rare Disease Care Program has assisted 637 patients, with total aid surpassing 6.24 million RMB. Additionally, through collaborations with various medical volunteer public welfare projects, JD Health has supported over 23,000 rare disease patients in their medical journeys, offering them much-needed resources and care.
- Raising Awareness and Support: In observance of the 2025 International Rare Disease Day, JD Health, in collaboration with Peking University First Hospital and other partners, organized the “Hello! Shining Kids” rare disease children’s painting exhibition and rare disease photography exhibition, as well as a charity run and other activities. These initiatives aim to raise public awareness about rare diseases and bring hope to those in need.
As it continues to forge new collaborations and joint initiatives with an expanding network of partners each year on Rare Disease Day, JD Health remains steadfast in its commitment to leveraging its resources and expertise to support rare disease patients and their families. Through these efforts, JD Health aims to foster a more inclusive and supportive community, ensuring that those affected by rare diseases receive the care, understanding, and hope they deserve.
(vivian.yang@jd.com)
Jan 15, 2025|
JD Health Introduces Groundbreaking LLM-Powered Suite for Comprehensive Online and In-Hospital Healthcare Scenarios
At the forefront of digital health innovation, JD Health unveiled two groundbreaking AI systems on January 12 at its 2025 Annual Doctor Gala and Digitally Intelligent Health Conference in Beijing. The “AI Jingyi” (AI京医) suite is designed for online healthcare scenarios, while “JOY DOC” (京东卓医) represents the industry’s first AI solution for full-spectrum hospital use cases.
These innovations are part of JD Health’s smart healthcare applications, built on its medically specialized Large Language Model (LLM), “Jingyi Qianxun” (京医千询). They aim to enhance patient comfort, boost clinical research efficiency for doctors, and optimize hospital operations, while continuing to prioritize the security of patient health records and safeguarding their privacy.
AI Jingyi: Boosting Clinical Efficiency
The “AI Jingyi” suite includes several products, such as the AI Diagnosis Assistant 2.0, AI Research Assistant, and AI Doctor Digital Twin. Since its debut in early 2024, the initial version of the AI Diagnosis Assistant quickly became one of the most popular diagnostic support platforms among doctors in China. The upgraded 2.0 version now incorporates cutting-edge AI and big data analytics to provide doctors with more precise and comprehensive diagnostic support. It has achieved a triage accuracy rate of 99.5%, improved electronic medical record writing efficiency by 120%, and resolved over 90% of issues on the first attempt.
The AI Research Assistant supports doctors in collecting, analyzing, and processing research data, facilitating the production of medical papers and providing experimental guidance.
Meanwhile, the AI Doctor Digital Twin, currently in beta testing, offers a personalized “digital human” to relieve doctors of routine tasks, allowing them to focus on complex and nuanced aspects of patient care. This digital twin learns from a doctor’s professional knowledge, thought processes, and communication habits, providing 24/7 patient support, disease education, treatment management, medication reminders, and other post-care services.
JOY DOC: Enhancing Hospital Experience
Continuing its commitment to providing open, validated technology and products to a broader user, JD Health introduced “JDY Doc,” the first AI system for comprehensive hospital applications. This includes the “Personal Medical Butler” for patients, “Doctor Digital Twin” for physicians, and “Future Digital Hospital” for hospital management.
The AI Personal Medical Butler assists patients with intelligent triage and companion-like service. It pre-assesses patient conditions, helps choose between online and offline consultations, and matches them with appropriate departments and doctors. Throughout the healthcare journey, the Butler uses extensive data to optimize queuing, billing, testing, and medication processes, reducing patient hassles and enhancing their hospital visits.
For doctors, the Doctor Digital Twin collects patient history in advance, offers personalized diagnostic plans, differential diagnosis suggestions, and high-risk disease alerts. Its semi-autonomous communication function can address patient queries 24/7, making doctors’ clinical expertise available on demand.
The Future Digital Hospital acts as a “super brain” for hospital management, integrating AI solutions to facilitate patient flow between online and offline channels, boosting resource efficiency. It also connects seamlessly with JD Health’s full-spectrum internet medical services, enhancing hospitals’ ability to deliver comprehensive care both inside and outside the hospital.
In 2024, JD Health’s Internet Hospital facilitated over 180 million online medical consultations, achieving a patient satisfaction rate of 98.4%. JD Health’s services now include online consultations, home testing, doctor diagnoses, and medicine home delivery. The company continues to enhance its offerings with medical expert services, video consultations, and more, striving to provide convenient and reliable services to its users while offering healthcare professionals enhanced tools for practice.
(vivian.yang@jd.com)
Continental Tires Saw Sales Boost on JD’s Super Brand Day
