Aug 25, 2023|
JD.com Announces Unlimited Free Shipping for JD PLUS Members
by Vivian Yang
JD.com announced on August 23 that JD PLUS members will receive unlimited free shipping for self-operated products, and lower non-JD PLUS members’ free shipping minimum order to 59 yuan from 99 yuan. As always, JD.com will continue to uphold its commitment to premium logistics services, ensuring customers receive their products swiftly with same and next-day delivery options.
Before today’s announcement, JD PLUS members received five free shipping coupons monthly for their orders of JD’s self-operated products, which are products JD purchases from brands and then sells directly to customers through the company’s self-operated fulfillment network. The new policy enables members to freely utilize JD’s delivery service without any restrictions or additional costs.
In addition to free shipping benefits, JD PLUS provides members with a wide range of perks, including shopping rebates, dedicated customer service, and a 5% discount on millions of products spanning different categories and brands.
JD’s recent Q2 2023 earnings report highlighted the growing popularity of the JD PLUS program, which now has over 36 million members, marking a 20% increase year-on-year. The success of JD PLUS is further underscored by partnerships with over 1,200 renowned brands, offering a rich variety of online and offline member-exclusive benefits.
“At JD.com, our members are at the heart of everything we do. We’re devoted to harnessing our formidable supply chain strengths to consistently deliver not just products, but value and reliability. This is our promise as we work tirelessly to elevate every aspect of the JD member experience,” remarked the head of the JD PLUS membership program.