Jan 25, 2022|


  • 1998: Starts as a brick-and-mortar store in Beijing
  • 2004: Following the SARS epidemic, online business launches
  • 2014: Largest Nasdaq IPO of the year (ticker: JD)
  • 2014: Launches Silicon Valley R&D Center
  • 2016: First and highest-ranking Chinese Internet company on the Fortune Global 500 list
  • 2020: JD.com completes second listing on HKEx (9618HK)
  • 2020: JD Health lists on HKEx (9618HK)
  • 2021: JD Logistics lists on HKEx (2618 HK)


  • Strict “zero-tolerance” policy toward counterfeit goods
  • Only e-commerce company globally of our scale that does in-house nationwide logistics
  • Goods delivered by uniformed employees; autonomous delivery vehicles undergoing widespread trials
  • “Retail as a Service” strategy empowers our partners

  1. JD Retail
  • Authentic products. Delivered today.
  • Partnered with Shopify in 2022, becoming its first partner in China
  • Manage more than 10 million SKUs of self-operated products across computer digital, mobile phones, home appliances, consumer goods, fashion, home furnishing, fresh food, life services, industrial products, and other categories
  • Connected to millions of community supermarkets, vegetable stores, pharmacies, auto repair shops, flower shops, etc.
  • Cooperate on innovative digital mini-programs with LVMH covering Louis Vuitton, Berluti, Givenchy, Bulgari, Dior, Loewe, Celine, Rimowa, and Fendi
  • 580m+ annual active customers and over 25 million users in the JD PLUS premium membership program
  • Higher penetration among affluent urban residents, and higher average basket size than the overall industry

  • Listed on Hong Kong Stock Exchange (HKEx) with the ticker 2618.HK on May 28, 2021
  • Approximately 90% of orders are delivered the same or the next day
  • Leverages a network of about 1400 warehouses covering 25 million+ square meters including 80 bonded warehouses and overseas warehouses
  • Six logistics networks: warehouse network, line-haul transportation network, last-mile delivery network, bulky item logistics network, cold-chain logistic network, cross-border logistics network
  • Services reach 220 countries and regions
  • Established China’s first 5G logistics park
  • Launched the world’s first fully automated warehouse in Shanghai
  • Opened up integrated supply chain services to serve 300,000+ external customers

JD courier with an autonomous delivery vehicle 

  • Invested nearly 80 billion in technology research and development in the past five years
  • Research areas include artificial intelligence, virtual and augmented reality, automation, robotics, autonomous vehicles systems, and more
  • R&D is used for everything from intelligent pricing to inventory management and fraud detection
  • One of the first pilot technology companies to apply e-CNY in China
  • JD Explore Academy embraces world-class scientists for technological innovation

  • Listed on Hong Kong Stock Exchange (HKEX) with the ticker 6618.HK on Dec. 8 2020
  • JD Pharmacy is China’s largest online pharmaceutical retailer by revenue, with 19 medicine warehouses and over 400 non-medicine warehouses
  • More than 80% of self-operated medicines are delivered next day
  • 45,000+ doctors with the level of deputy chief physicians or above registered online
  • The Family Doctor program is designed to provide professional and personalized health management services for users whenever and wherever needed
  • JD Pet Hospital has over 5,000 registered veterinarians to provide pet owners with 24/7 online healthcare consultation services

JD Health’s full-time telemedicine doctors at work

  1. JD Worldwide
  • Local retail business in Indonesia, known as JD.ID, with 85 percent of orders delivered same or next-day and fast development of omni-channel outlets
  • Local e-commerce business in Thailand that covers all regions and 95 percent of orders in Bangkok delivered on the same day
  • JD Overseas is the cross-border e-commerce business dedicated to serving global Chinese consumers
  • JOYBUY is JD’s cross-border B2B platform mainly serving buyers including e-commerce marketplace sellers, DTC sellers and small and medium-sized offline merchants
  • Launched ochama, JD’s concept robotic retail brand, in January 2022—so far four ochama shops have been launched in the Netherlands, and it is the first omni-channel retailer in the country that offers both food and non-food in one shopping App
  • JD International Logistics is operating around 80 bonded and overseas warehouses and cargo flight routes between China and the US, UK and Thailand. Together with various shipping services by air, railway, sea and trucks as well as other cross-border services, overseas orders can be delivered from door-to-door as fast as 48 hours

JD’s highly automated warehouse in the U.S.

  1. Green Supply Chain
  • Aiming to have CO2emissions peak before 2030 and become carbon neutral by 2060
  • Initiated the Green Stream Initiative in 2017 with an array of decarbonizing actions throughout the supply chain ranging from packaging, warehousing, transportation, recycling and more
  • Xi’an Asia No.1 Logistics Industrial Park certified as China’s first carbon-neutral logistics park
  • Launched the Green Impact Initiative in June 2022 to offer one million green-labeled products on JD’s platform to promote responsible consumption

JD’s recyclable delivery boxes, known as Green Stream Boxes

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