Jan 6, 2023| ESG
JD.com ESG Survey
Dear stakeholders of JD.com,
We sincerely invite you to participate in this year’s ESG survey to understand your views and expectations on JD’s environmental, social and governance work. The survey results will provide strong support for us to prepare the FY2022 ESG report and achieve the company’s long-term sustainable development.
The survey is divided into three parts and will last for about five minutes.
Part I: Respondents background information
Part Il: Evaluation of the importance of issues related to sustainable development of JD.com
Part III: Other opinions and suggestions
This questionnaire does not involve professional field knowledge, and there is no right or wrong answer. Your real feedback is the best guide for our continuous improvement.
Thank you for your active participation and strong support for JD.com’s ESG cause!
Please scan the QR code below or click here to access the survey.
Jul 17, 2024| ESG
JD.com Earns Top 1% Ranking in S&P Global’s 2024 Sustainability Yearbook 2024 (China Edition)
JD.com is proud to announce its achievement of the “Top 1% S&P Corporate Sustainability Assessment (CSA) Score” in S&P Global’s 2024 Sustainability Yearbook for China, released on July 16th. As the sole leader in its industry to receive this distinction, JD.com was also recognized as an “Industry Mover,” affirming its leadership in sustainable practices.
S&P Global’s Sustainability Yearbook (China Edition) aims to identify and recognize Chinese companies that demonstrate sustainable development advantages in their respective industries. This recognition comes after a rigorous assessment of more than 1,700 Chinese companies.
Earlier this year, JD.com was recognized as an “Industry Mover” in the Yearbook’s global ranking for the first time.
JD.com also released its 2023 ESG Report on July 16th, which details its ongoing commitments and advancements in Environmental, Social, and Governance (ESG) domains, underscoring the substantial societal, industrial, and consumer value generated over the past year.
Download 2023 JD.com ESG Report
2023 ESG Report Highlights:
Environmental Achievements:
The trade-in service promotion of home appliances inside a JD Mall in Chongqing
- Pioneered the use of 17.03 million reusable transfer bags, averting the need for nearly 300 million single-use bags.
- Transitioned to 8,290 self-owned new energy vehicles, reducing approximately 35,200 tons of greenhouse gases annually.
- Established distributed photovoltaic systems across 31 intelligent industrial parks, collectively generating 190,000 MWh yearly—offsetting 189,000 tons of CO2.
- Through trade-in initiatives, recycled over 15 million old home appliances and pieces of furniture.
- Engaged 66 million users in sustainable practices, resulting in 122 million green purchases.
Societal Contributions:
A JD courier prepares to collect freshly picked fruits for direct farm-to-table delivery
- Recognized nationally for “Excellent Work in Building Harmonious Labor Relations.”
- Employed over 360,000 frontline workers, 80% of whom are from rural areas.
- Achieved a merchandise inventory turnover of 30.3 days.
- Invested 1 billion yuan in subsidies and resources for the second “Agricultural Specialties Shopping Festival,” boosting over 2,000 agricultural zones.
- Operated over 18,000 home appliance stores, covering 600,000 administrative villages.
- The JD Foundation donated over 122 million yuan, including nearly 70,000 books to over 100 primary schools, through the “Starlight Transmission” children’s book donation program.
Governance:
JD employees engage in a group discussion during a training session
- Achieved a 100% employee sign-off rate on the “JD.com Anti-Corruption Commitment,” with all employees completing business ethics and anti-corruption compliance training, resulting in zero related litigation cases.
- Spearheaded the creation of a green supply chain technology platform, starting with 40 patents.
- Held 8,209 patents globally, with 22,677 applications filed. Upheld exemplary standards in information security, with no breaches or fines.
- Achieved a 42.9% female board membership, with JD’s practices in gender equality advancing in the workplace recognized by the United Nations Global Compact (UNGC).
In March 2024, JD.com refined its mission to “Making Lives Better through Technology,” reflecting its deep commitment to leveraging technological innovation for societal benefit and sustainable development.
For further details on JD.com’s ESG efforts, please refer to the 2023 ESG Report available on our website.
Jun 26, 2024| ESG, JD Logistics
From Beijing Streets to the Paris Olympic Track: JD.com’s Yushuai Luan Races to the 2024 Olympic Marathon
“I still vividly recall the moment I won a spot in the Paris 2024 Mass Participation Marathon. It was on the eve of the Chinese New Year, and my shout of excitement echoed through our home, startling my family, startling my family members,” said Yushuai Luan, a courier with JD.com.
The Paris 2024 Olympics and Paralympics are set to transform the experience for spectators, marking the first time in history that the public can alongside Olympian on the same marathon. Among the 40,048 international participants is JD.com courier Yushuai Luan, who is eager to showcase his running prowess on this global stage.
Yushuai is diligently preparing for the August race, running nearly 400 kilometers every month. In a heartfelt gesture of appreciation, he penned a thank-you letter to the Paris 2024 Mass Participation Marathon organizing team, which was sent using JD Logistics’ international express delivery service.
“In school, I was always one of the fastest,” Yushuai said humbly. Hailing from the chilly hills of Jilin province in Northeast China, he grew up running in demanding conditions, though he never envisioned competing in a marathon.
Yushuai’s journey with JD Logistics began in 2015 in Beijing’s Haidian district, known for its exacting delivery standards. Initially, the learning curve was steep as he familiarized himself with the intricate maze of streets and alleys, opting to run—rather than walk—his routes.
“I often sprinted up stairs in a single breath. It was an amazing feeling.” His exceptional speed allowed him to deliver hundreds of parcels during peak promotional periods, significantly above the average courier’s capacity.
In 2017, when JD Logistics sponsored the Beijing International Marathon and formed a team from its staff, Yushuai was hesitant to participate due to fears of impacting his work, potential injury, or not finishing. However, he completed his first marathon in an impressive 4:23:23, without any formal training, and returned to work the following day.
From there, he never looked back. Yushuai’s marathon times have improved remarkably since then, with his personal best now standing at 2:25:55. His secret? A deep, abiding love for running. Despite a hectic work schedule, he consistently finds time to run 10-20 kilometers daily.
“Mastering this professional sport through rigorous training has been incredibly fulfilling,” said Yushuai. “It’s immensely rewarding, boosting my confidence and deepening my passion for running.”
Yushuai’s reputation in the Beijing running community is as much about his speed as it is about his warmth and resilience.
He vividly remembers a night when he answered a customer’s urgent call. The caller was in a different city, and their parent urgently needed medication without which there could be dire consequences. Yushuai navigated the streets, delivering the medication on time. The customer was grateful and apologetic, but for Yushuai, it was another opportunity to excel in his service.
Yushuai Luan doesn’t just see the glass as half full; he sees it brimming over with opportunity—a mindset that carries him across every finish line with a smile.
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