Jan 6, 2023| ESG

JD.com ESG Survey

Yuchuan Wang

Dear stakeholders of JD.com,

We sincerely invite you to participate in this year’s ESG survey to understand your views and expectations on JD’s environmental, social and governance work. The survey results will provide strong support for us to prepare the FY2022 ESG report and achieve the company’s long-term sustainable development.

The survey is divided into three parts and will last for about five minutes.
Part I: Respondents background information
Part Il: Evaluation of the importance of issues related to sustainable development of JD.com
Part III: Other opinions and suggestions

This questionnaire does not involve professional field knowledge, and there is no right or wrong answer. Your real feedback is the best guide for our continuous improvement.

Thank you for your active participation and strong support for JD.com’s ESG cause!

Please scan the QR code below or click here to access the survey.

(press@jd.com)

Nov 23, 2023| ESG

JD.com Recognized on FORTUNE China’s Most Admired Companies 2023 List

Vivian Yang

by Vivian Yang

FORTUNE Magazine unveiled the China’s Most Admired Companies 2023 list on November 21st. In recognition of its business excellence and industry leadership, JD.com proudly secured the 21st position on the Top 50 All-Stars List.

FORTUNE’s Chinese edition, in detailing the criteria for this ranking, emphasized the importance of a company’s “soft power,” encompassing not only operational effectiveness but also management acumen,, sustainability initiatives, and social responsibility. This year’s list highlighted companies that demonstrated exceptional adaptability and resilience in an increasingly complex and uncertain global business landscape.

JD.com distinguished itself in several key areas of “soft power” in 2023, garnering accolades for its initiatives in job creation, employee inclusiveness, and gender diversity. These commendable efforts include:

Employment Growth: As China’s premier private technology company, JD.com boasts a workforce of over 560,000 employees, demonstrating its leading position in generating employment opportunities.
Inclusive Employment Initiatives: The company’s “Sunshine Angels” program, aimed at offering online customer service positions to individuals with disabilities, received acclaim from the APEC Women Leadership Forum for its innovative approach to women’s empowerment in 2023. Women constitute 70% of the core roles in this program.
Gender Diversity: JD’s commitment to gender equality is evident in its workforce composition and leadership. Women represent a significant 46% of JD’s office workforce. Additionally, the company’s 2022 ESG report highlights its dedication to gender diversity, with women occupying nearly 43% of its board positions.

FORTUNE’s Chinese edition also shed light on the rigorous selection process for the ranking, involving comprehensive surveys of over 39,255 business executives across China. The evaluation criteria spanned a broad range of aspects, including management quality, talent attraction and retention, excellence in products and services, and commitments to social and environmental responsibility.

(vivian.yang@jd.com)

Oct 20, 2023| ESG

JD.com Joins UN Global Compact’s “Forward Faster” Initiative for 2030

Vivian Yang

On October 17th, JD.com announced it has joined the UN Global Compact’s “Forward Faster” initiative, underscoring the company’s commitment to sustainability and global development. The announcement coincided with Sandra Ojiambo, Assistant Secretary General of the United Nations and CEO and Executive Director of UN Global Compact, visiting JD.com’s headquarters in Beijing, which marked the first enterprise visit of her China tour this week.

The UN Global Compact’s Forward Faster initiative, launched on September 18, 2023, calls on business leaders worldwide to take measurable, credible, and ambitious action in five areas — gender equality, climate action, living wage, water resilience, and finance & investment. These areas have the power to accelerate progress across all SDGs, enabling the private sector to collectively make the biggest and fastest impact by 2030.

“It is a great pleasure connecting with JD.com’s first female CEO, Sandy Xu, and gaining insights into the company’s history and impressive e-commerce platform,” said Sanda Ojiambo. “JD.com has effectively integrated the Sustainable Development Goals (SDGs) into its core operations. We appreciate and welcome the company’s commitment to Forward Faster.”

Sandy Xu, CEO of JD.com, said, ” With our extensive supply chain, technology prowess, and a strong workforce of hundreds of thousands of employees – predominantly from rural backgrounds -JD.com is proud to offer diverse employment avenues. We look forward to collaborating with the UN Global Compact as we strengthen our endeavors in green supply chains, poverty alleviation, and holistic employee welfare. As part of ‘Forward Faster’, our immediate focus is gender equality, underscoring our broader commitment to the global Sustainable Development Goals.”

Sandy Xu (left) and Sanda Ojiambo look at JD’s recyclable delivery boxes, known as the Green Stream Boxes

JD.com has actively participated in various sustainable development activities through the UN Global Compact. The company’s low-carbon operating practices under its Green Stream Initiative, such as promoting green packaging, adopting new energy delivery vehicles, utilizing rooftop solar power for logistics parks, and incorporating sustainable building materials in office buildings, were recognized as best practices in the UN Global Compact’s 2021 whitepaper “Corporate Net Zero Pathway.” JD.com was also among the early adopters to join the UN Global Compact’s Climate Ambition Accelerator (CAA) and Target Gender Equality (TGE) programs in 2022. Notably, JD’s “Sunshine Angel” initiative, which provides people with disabilities with online customer service job opportunities led by women leaders, has been included as a best practice case in TGE.

As JD.com gears up for its upcoming Singles’ Day Grand Promotion from October 23 to November 11, the company has joined forces with several renowned fast-moving consumer goods (FMCG) companies to establish the Green Impact Partners Alliance. This ambitious venture aims to jointly implement actions for green consumption. Covering hundreds of millions of consumers, it is the largest green consumption initiative in the FMCG industry. The initiative includes tree-planting based on sales volumes and a one-yuan donation for afforestation with every consumer purchase. Through carbon-reducing efforts on both the supply and demand sides, JD.com effectively supports responsible production and consumption.

(vivian.yang@jd.com)