Oct 20, 2023|
JD.com Joins UN Global Compact’s “Forward Faster” Initiative for 2030
On October 17th, JD.com announced it has joined the UN Global Compact’s “Forward Faster” initiative, underscoring the company’s commitment to sustainability and global development. The announcement coincided with Sandra Ojiambo, Assistant Secretary General of the United Nations and CEO and Executive Director of UN Global Compact, visiting JD.com’s headquarters in Beijing, which marked the first enterprise visit of her China tour this week.
The UN Global Compact’s Forward Faster initiative, launched on September 18, 2023, calls on business leaders worldwide to take measurable, credible, and ambitious action in five areas — gender equality, climate action, living wage, water resilience, and finance & investment. These areas have the power to accelerate progress across all SDGs, enabling the private sector to collectively make the biggest and fastest impact by 2030.
“It is a great pleasure connecting with JD.com’s first female CEO, Sandy Xu, and gaining insights into the company’s history and impressive e-commerce platform,” said Sanda Ojiambo. “JD.com has effectively integrated the Sustainable Development Goals (SDGs) into its core operations. We appreciate and welcome the company’s commitment to Forward Faster.”
Sandy Xu, CEO of JD.com, said, ” With our extensive supply chain, technology prowess, and a strong workforce of hundreds of thousands of employees – predominantly from rural backgrounds -JD.com is proud to offer diverse employment avenues. We look forward to collaborating with the UN Global Compact as we strengthen our endeavors in green supply chains, poverty alleviation, and holistic employee welfare. As part of ‘Forward Faster’, our immediate focus is gender equality, underscoring our broader commitment to the global Sustainable Development Goals.”
Sandy Xu (left) and Sanda Ojiambo look at JD’s recyclable delivery boxes, known as the Green Stream Boxes
JD.com has actively participated in various sustainable development activities through the UN Global Compact. The company’s low-carbon operating practices under its Green Stream Initiative, such as promoting green packaging, adopting new energy delivery vehicles, utilizing rooftop solar power for logistics parks, and incorporating sustainable building materials in office buildings, were recognized as best practices in the UN Global Compact’s 2021 whitepaper “Corporate Net Zero Pathway.” JD.com was also among the early adopters to join the UN Global Compact’s Climate Ambition Accelerator (CAA) and Target Gender Equality (TGE) programs in 2022. Notably, JD’s “Sunshine Angel” initiative, which provides people with disabilities with online customer service job opportunities led by women leaders, has been included as a best practice case in TGE.
As JD.com gears up for its upcoming Singles’ Day Grand Promotion from October 23 to November 11, the company has joined forces with several renowned fast-moving consumer goods (FMCG) companies to establish the Green Impact Partners Alliance. This ambitious venture aims to jointly implement actions for green consumption. Covering hundreds of millions of consumers, it is the largest green consumption initiative in the FMCG industry. The initiative includes tree-planting based on sales volumes and a one-yuan donation for afforestation with every consumer purchase. Through carbon-reducing efforts on both the supply and demand sides, JD.com effectively supports responsible production and consumption.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
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JD Super’s Ninth Annual “Baby Party” Campaign: Supporting Families with Newborns
JD Super, JD.com’s omni-channel supermarket division, successfully concluded its ninth annual “Baby Party” campaign, which ran from April 1st to 14th. Collaborating with leading brands from home and abroad, the campaign introduced new products and services designed to improve the shopping experience and reduce expenses for families with newborns.
Pioneering services included the “Fresh Milk Powder Express,” guaranteeing delivery of farm-to-consumer baby formula within 28 days, and the “Free Diaper Offers for Newborns” initiative, set to distribute one million diaper packs annually. Moreover, the “Life’s First Bottle” project significantly reduces the costs of high-quality milk bottles by offering them exclusively online at a 50% discount.
JD Super’s specialized after-sales services extend to over 90% of the company’s self-operated products, offering services such as free returns or exchanges. Another highlight was the introduction of the Chun Rui milk formula, developed in partnership with Feihe, a leader in infant milk production. This collaboration ensures top-quality products at better value for families.
Additionally, JD Super launched an online portal dedicated to public welfare activities, which promotes cost-saving measures, shares knowledge on baby care, and supports charity initiatives.
As part of its commitment to philanthropy, JD Super donated essential baby supplies valued at over one million yuan to 1,000 families in the economically disadvantaged Liangshan Yi Autonomous Prefecture of Sichuan Province, supporting local parents in this region.
The 2024 Report on Cost of Childbearing and Childrearing in China shed light on the challenges faced by parents, including limited free time and growing anxiety over rising costs and product safety. JD Super aims to mitigate some of these concerns by providing support to families nationwide.
JD.com to Kick Off 2023 Singles Day Grand Promotion on October 23, Showcasing Genuine Low Prices
