Sep 20, 2017|
JD.com Supports Designers at London Fashion Week in a Major Step Bridging Fashion and E-Commerce
As the world’s most talented designers descended on London for Fashion Week, they were joined by JD.com, China’s largest retailer and go-to destination for authentic fashion and luxury products.
For the Spring/Summer 2018 event, JD Fashion sponsored the shows of two award-winning designers: Mary Katrantzou, a designer from Athens known for her use of clashing aesthetics to create feminine, innovative and fresh looks; and London-based designer Huishan Zhang, who draws his romantic, sophisticated signature style from China, where he was born.
“Having a partner with such incredible reach in China opens my designs up to a whole new audience, and allows my brand to be truly global,” said Katrantzou, whose Spring collection featured stunning looks inspired by childhood memories and experimentation. “It’s wonderful JD is willing to both collaborate with and protect fashion brands in an exciting market.”
“JD is building a bridge between fashion and technology, through appreciation of design and creating a fashion and luxury shopping experience in China that never existed before,” Zhang said. His Spring collection drew inspiration from the sixties, fusing function and femininity.
The sponsorships followed the September 18 announcement of a new partnership between JD.com and the British Fashion Council/Vogue Designer Fashion Fund. JD will work with BFC to help British designers expand their footprint in China and bring a wider selection of fashion to JD’s 258.3 million customers.
The expansion of JD’s fashion business has accelerated over the last year, as more women and upwardly-mobile consumers are flocking to the site in search of distinctive products that they know will be authentic and of high quality. The company is attracting an ever greater number of international brands with its zero-tolerance policy toward counterfeits and its unparalleled service, including JD Luxury Express, a specialized white glove service for luxury purchases. Specially trained staff, in uniforms and white gloves, now hand-deliver eligible products in electric vehicles to create a differentiated luxury experience that matches the premium service customers have come to expect from physical stores.
Over the last year, JD has added or deepened partnerships with brands including Emporio Armani, Chopard, Ralph Lauren, Under Armour and others in recent months. It has collaborated with design houses including Alexander McQueen to launch exclusive lines in China. Earlier this year, it invested $397 million in fashion e-commerce platform Farfetch.
“Chinese consumers grow more discerning by the day, and they’re increasingly looking for brands from abroad that will help them express their individual style,” said Xia Ding, President of JD Fashion. “We wanted to be here at London Fashion Week to express our support and appreciation for the fashion community, and to show our dedication to being their best partner for entry into the China market.”
JD’s London Fashion Week activities come on the heels of the company’s New York Fashion Week presence, which included sponsorship of the showcase of 3.1 Phillip Lim’s Spring/Summer 18 collection.
Dec 20, 2024|
Dada NOW Receives “Leading Restaurant Empowerment Platform” Award at the 10th China Catering Innovation Conference
On December 19, Dada NOW, China’s leading local on-demand delivery platform under Dada Group, was awarded the “Leading Restaurant Empowerment Platform” accolade at the 10th China Catering Innovation Conference in Shanghai. Celebrated for its innovative 4D Service Standards, Dada NOW delivers professional, flexible, intelligent, and customizable services to top food and beverage brands including CHAGEE, KFC, Luckin Coffee, McDonald’s, and Pizza Hut, garnering extensive acclaim within the catering industry.
4D Service Standards
The “Leading Restaurant Empowerment Platform” award honors platforms that provide comprehensive and professional services to restaurant businesses. Leveraging years of experience with leading restaurant brands, Dada NOW has crafted its 4D Service Standards to effectively address delivery challenges and enhance service quality. These standards include:
- Dedicated: Integrated solutions for warehousing, picking, and delivery.
- Dynamic: Tailored delivery solutions for diverse vendor scenarios, including store-stationed and crowdsourced rider options.
- Data-driven: Efficient data management systems utilizing AI technology for order dispatching, fulfillment timeliness, and quality inspection.
- Designable: Customized services for large supermarkets and restaurant merchants to bolster brand value.
Fast and Accurate Delivery
In the fast-paced food delivery sector, Dada NOW’s survey data indicates that 63% of brand merchants and consumers expect timely delivery, 21% prioritize location accuracy, and 9% value punctual pickup. Dada NOW completes delivery in as quickly as 9 minutes, with a 99.5% on-time completion rate and a 98% accuracy delivery rate. Real-time order matching is achieved in as fast as 0.3 seconds, ensuring fast and accurate service.
Unlike delivery providers that only focus on a single merchant type, Dada NOW provides both supermarket and restaurant deliveries. The differing peak times between these sectors allow for capacity complementation, enhancing efficiency and reducing costs. With a nationwide network of over a million riders and an industry-leading on-demand delivery model, Dada NOW has executed over 900 million route plans, swiftly allocating resources during peak periods such as lunch and dinner rushes, new product launches, and promotional events.
Customized Solutions for Merchants
To meet the strong customization needs of brand merchants, Dada NOW can offer bespoke services for each store, integrating its delivery capacity, products, and technological solutions. A notable example is the partnership with Sam’s Club, for which since 2017 Dada NOW has developed customized solutions in delivery capacity models, co-branded equipment, rider training, and system integration. This collaboration has achieved nearly 100% coverage of customized rider equipment such as helmets, uniform and delivery containers, and provides excellent customer service experiences. This highly effective collaboration demonstrates Dada NOW capabilities that are also transferrable to the restaurant sector.
Luckin Coffee, a long-standing partner of Dada NOW, exemplifies the high standards in the coffee and tea beverage sector, achieving a “30-minute delivery rate of 99.9%” to maintain peak freshness delivered to customers’ doorsteps. Dada NOW’s flexible rider network effectively manages peak demands and large order volumes during product launches and promotions through an intelligent order dispatching system, ensuring optimized delivery routes and careful handling to prevent issues like coffee spillage. Since 2023, this partnership has earned Dada Now several accolades from Luckin Coffee, including the “Best Strategic Cooperation Award” and “2023 Outstanding Delivery Partner,” with rider Tu Yanping being recognized as one of four “Annual Gold Riders” nationwide.
Dada Group operates two core businesses: JD NOW, formerly known as JDDJ, an instant retail platform, and Dada NOW, a local on-demand delivery service. Leveraging its extensive crowdsourced delivery network of millions of riders, Dada NOW provides a comprehensive service system open to merchants and individual senders across various industries and product categories. The company’s two platforms operate independently and collaboratively.
(vivian.yang@jd.com)
Dec 13, 2024|
JD.com Targets 5 Billion RMB with Chilean Product Partnership as 2024/25 Season Cherry Sales Launch
On December 12, JD Super, the supermarket division of JD.com (also known as JINGDONG), launched the Chilean Specialties Festival and kicked off 2024/25 Chilean cherry sales with the recent arrival of the first “Cherry Express” ship in China. In a ceremony attended by the Chilean Ambassador to China, H.E. Mr. Mauricio Hurtado, JD Super signed a strategic cooperation agreement with Chilean brands, aiming to achieve 5 billion RMB in sales of Chilean products, including cherries, wine, and salmon, over the next three years.
The sea-freight Chilean cherry sales launch event was officiated by Ambassador Hurtado, Chao Junwen, Secretary-General of the China Chamber of Commerce for Foodstuffs and Native Produce, and Juan Latife, General Manager of Garces Fruit China, Chile’s leading cherry exporter.
Through large-scale direct sourcing, JD’s procurement team has reduced the import costs of Chilean cherries, offering consumers prices that are approximately 15% lower than those on other e-commerce platforms for the same grade and size.
To ensure quality and proper grading, JD Super has introduced a caliper offering this season. Each box of cherries comes with a caliper that allows consumers to accurately grade the fruit and ensure they have received high-quality Chilean cherries.
Since late October, JD’s online channels and its 7Fresh omnichannel supermarket chain have been selling the season’s air-freight Chilean cherries. This product offering, which has been met with enthusiasm from Chinese consumers, is supported by JD’s extensive national cold-chain logistics network and instant delivery services that can deliver orders within 30 minutes, making it easy and affordable for users to enjoy the early batch of Chilean cherries.
“This large-scale procurement cooperation will allow JD Super to continue leveraging our strong supply chain capabilities and work closely with Chilean partners to offer a wider variety of Chilean products at competitive prices and services to Chinese consumers,” said a spokesperson of JD Super.
(vivian.yang@jd.com)
BFC/Vogue Designer Fashion Fund Announces New Partnership with JD.com
