Apr 11, 2022|

JD.com to Provide 16 Million+ Items of Daily Necessities to Shanghai Residents


by Yuchuan Wang

“JD.com will provide over 16 million items of daily necessities to Shanghai residents, including rice, flour and cooking oil that can secure one-month supply for local customers,” said Wenbo Wang, vice president of JD.com, during a press conference on measures and control of COVID-19 in Shanghai held on April 10.

JD.com has participated in Shanghai’s supply guarantee system. Since late March, the company has allocated sufficient goods from brand owners, fresh produce bases and its more than 1,300 warehouses nationwide, with a focus on categories including food, baby and maternal and medicine. For example, JD will increase its inventory for rice, flour, meat and seafood by two to three times more than usual.

The first batch of goods including over 80,000 pieces of baby and maternal products such as milk powder and diapers, over 100,000 items of medicine and PPEs have arrived in Shanghai. In addition to delivering to consumers, part of the milk powder shipment was delivered to the Shanghai Children’s Medical Center to ensure the demands of the mobile cabin hospitals in Shanghai for children and parents.

JD Health launched free online health consultation services for residents in lockdown areas. JD Pharmacy has prepared sufficient stock of medicines, disinfection products and other healthcare supplies and ensure their delivery in a timely manner.

Regarding the breakpoints on the supply chain, JD is in close communication with local governments to try every means to restore smooth operations.

Wang said that more than 2,000 couriers have joined the front-line to ensure the delivery for customers. Earlier, JD also launched autonomous delivery robots in the city’s Pudong New Area to provide contactless last mile delivery for certain locked down neighborhoods.