May 24, 2022|
JD ESG Report: “Compliance Represents Development”
by Vivian Yang
JD.com released its 2021 ESG Report on May 24th in which the company specified its compliance management mechanism guided by the concept of “achieving success the right way,” and the principle of “compliance represents development”.
JD.com “complies with laws and regulations, builds a culture of integrity and anti-corruption, enables effective compliance management driven by technology and data, and establishes a forward-looking, flexible, and efficient compliance system,” said the report.
Five key actions are outlined to ensure the company’s all-around compliance management, they are 1) laws and regulations compliance, 2) anti-corruption and integrity compliance, 3) information security compliance, 4) auditing compliance and 5) transaction risk control.
The management of these areas is effectively protected through three “defensive lines”, which are composed of 1) every employee of the company; 2) risk management teams including legal, finance, information, security and risk control; and 3) independent supervisory and audit teams.
Multiple enforcement mechanisms are in place including continuous public promotion and education, a joint accountability principle with collateral penalties in major compliance issues, rewards for employees who contribute to the compliance work and more.
JD.com adopts a “zero tolerance” attitude towards corruption. It has established sound anti-corruption management regulations and systems, including the JD.com Business Conduct and Ethics Code, JD.com Anti-Corruption Regulations, JD.com Whistleblower Protection and Reward System, etc. Additionally, all JD employees (including outsourced employees) receive annual compliance trainings including anti-corruption and information security tranings, and are required to pass examinations. All new hires must take online courses and pass the examination before their probation period has been completed. JD also provides regular information security technical trainings for R&D employees (including outsourced employees).
JD.com also attaches great importance to its supplier management and promotes measures for greater social and environmental good through business cooperation. JD formulated its regulations on green procurement management in 2020, integrating environmental protection requirements and also formulating a negative list to guide its suppliers’ practice. Meanwhile, JD strictly forbids its suppliers to engage in behaviors including illegal employment, breaching of labor laws and other violations.
Read the full text of JD’s 2021 ESG Report here.
Oct 30, 2024|
Ochama Expands in Europe, Launches New Warehouse in Poland to Boost Efficiency
Ochama, the European omni-channel retail brand of JD.com, Inc. (also known as JINGDONG), has announced the launch of a new automated warehouse in Poland, aimed at boosting operational efficiency and enhancing customer experience throughout the region.
The new warehouse is strategically located near the Polish-German border, spanning 27,000 square meters. Utilizing a flexible goods-to-person system, it improves picking efficiency to three times that of a traditional approach. The facility enables ochama to achieve 48-hour fulfillment across Poland, with some orders eligible for same-day delivery, while also raising the 48-hour fulfillment rate in Germany to 80%. Additionally, the warehouse utilizes a rooftop photovoltaic power system and new energy forklifts, underscoring ochama’s commitment to sustainability.
This expansion positions ochama to meet the evolving needs of its growing European customer base. Ochama’s orders in Poland and Germany have surged by 284% year-over-year from January to October this year. The new warehouse, alongside ochama’s five other warehouses in the Netherlands and France, will serve customers across 24 European countries. Through a regional distribution strategy, ochama deploys products closer to customers, reducing delivery times and enhancing service efficiency.
Ochama now offers home delivery in 24 European countries, with more than 900 pick-up points across the Netherlands, Germany, Belgium, and France, along with over 1,000 pick-up lockers in the Netherlands and Belgium. Through continuous innovation, infrastructure enhancements, and advanced fulfillment capabilities, ochama remains dedicated to providing European customers with an efficient, reliable shopping experience.
About ochama
Ochama is an innovative B2C omni-channel retailer that uses state-of-the-art retail and supply chain solutions to offer a comprehensive, full-category assortment of both top-rated and budget-friendly products at the best prices. A subsidiary of JD.com, Inc., China’s largest retailer by revenue, ochama leverages advanced supply chain technologies and automated warehouses to redefine the shopping landscape. Our slogan, “Shopping made simple,” perfectly captures our mission. We are dedicated to fulfilling all our customers’ needs and providing a shopping experience that is not only easy and convenient but also enjoyable and fun.
Follow ochama:
- TikTok: @ochama.official
- Instagram: @ochama.official
- Facebook: @ochama
- X: @ochama_official
- YouTube: @ochamaofficial
- LinkedIn: @ochama
Contact: support@ochama.com
Sep 25, 2024|
JD Logistics Awarded the World’s First ISO14068 Carbon Neutrality Certificate for On-demand Delivery Service
JD Logistics (also known as Jingdong Logistics) recently announced that it has been awarded the world’s first ISO14068 carbon neutrality certificate for on-demand delivery service by Bureau Veritas, a global leader in testing, inspection, and certification. The certificate comes as a result of JD Logistics’ ongoing commitment to sustainability in supply chain and logistics operations.
JD Logistics has been providing on-demand delivery services for a global technology company since 2022 and has become the brand’s first logistics service provider in China to provide in-dependent, full-lifecycle carbon neutral services at the order-level. Through this partnership, JD Logistics track supply chain carbon footprints and implements precise carbon reduction technologies based on data analysis. JD Logistics has pledged to achieve net zero emissions by 2050 for the project, while assisting its partners in reaching “Carbon Emission Decoupling” goals for on-demand retail services.
ISO 14068 provides principles, requirements, and guidance for achieving and demonstrating carbon neutrality. According to the International Organization for Standardization, this standard focuses on quantifying, reducing, and offsetting carbon emissions, with an emphasis on reducing greenhouse gas (GHG) emissions within the value chain before relying on offsets. It ensures that carbon neutrality efforts are scientifically valid, transparent, and contribute to sustainable development., and communicated transparently.
In 2023, JD Logistics launched its in-house developed Supply Chain Emission Management Platform (SCEMP), which is verified to track over 140 types of carbon emission factors specific to road transportation in China. SCEMP accurately calculates carbon emissions based on real-time transportation routes, providing unmatched precision. To date, SCEMP has supported over 25 leading enterprises across industries such as electronics, apparel, beauty, auto, food, and chemicals, calculating over six million orders and helping partners to reduce over 300 tons of carbon dioxide.
SCEMP also plays a vital role in JD.com’s retail and ecommerce business. The company’s “Green Impact Initiative” leverages SCEMP to offer a mechanism that can monitor, report, verify, and create value for customers. For instance, Apple and Logitech have participated in this initiative to offer customers “carbon reduce privilege” products. When customers purchase these labeled items on JD’s app, they can earn rewards such as coupons and merchandise.
Through its innovative solutions and commitment to sustainability, JD Logistics continues to lead the way in reducing carbon emissions across the logistics industry. The company’s dedication to carbon neutrality not only supports its own environmental goals but also empowers its partners to contribute to a more sustainable future.
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