Oct 11, 2022| ESG

JD Foundation Facilitates Donations for Left-Behind Children

Vivian Yang

by Vivian Yang

China Charities Aid Foundation for Children（CCAFC）announced on its official Wechat on Oct 9 that in the past six months, its “Children Home” project for left-behind children has received over 4 million donated goods from internet users through JD Foundation’s online charity donation program.

Equipped with donated tables and chairs, bookshelves, toys, computers, and other study tools, the Children Home project aims to create activity spaces for children from underdeveloped regions in rural China. CCAFC staff and volunteers use the space to carry out a series of educational activities for the children, such as reading, arts, sports, and safety knowledge classes, as well as training for their parents and other guardians.

JD Foundation introduced this project on its donation platform this April, and it caught many users’ attention. People can easily pay for designated goods at a favorable price, to be donated to the Children’s Home project. Many users left touching comments, including children whose parents supported them in making donations to those in need.

One note left on August 14 says: “I’m a first-grader. I got 36 yuan from helping with housework at home. I wish to use the money to buy a globe for these children. They can use the globe to know about the world, and through studying, I hope one day they can go out and see the bigger world.”

Throughout the year, by browsing JD Foundation’s charity donation platform, JD users can learn more and contribute to a selection of charity campaigns managed by different organizations. Donations will then be delivered free of charge by JD Logistics to responsible persons who are entrusted to dispatch the goods to the beneficiaries. Donors can track the whole delivery process of their orders through JD’s App.

In 2017, JD Foundation and CCAFC co-organized a campaign that called for unused toys in idle to be donated to children in need, and JD couriers in 8 big cities nationwide were tasked to go to donors’ homes to collect these toys.

In early 2019, JD Foundation joined hands with a number of brand partners to send gift boxes through CCAFC for needy children and their families to celebrate Chinese New Year.

(vivian.yang@jd.com)

Mar 2, 2023| ESG, JD Health

JD Health Releases “Doctor-Searching Map for Rare Diseases”

Vivian Yang

by Vivian Yang

On February 27, one day before the global “Rare Disease Day,” JD Health pledged to step up efforts on supporting people with rare diseases through its “Twenty Million Care Project,” referring to the estimated number of affected patients in China.

Under the project, JD Health launched a new “doctor-searching map for rare diseases” in collaboration with Bo’ao Winhealth Rare Disease Medical Center, gathering information about doctors with experience in treating rare diseases across China and classifying their geographical locations. There’s a saying that goes, “Doctors for rare diseases are even rarer than patients.” JD Health’s digital map is thus created to fill this information gap.

With the help of the map, patients can conveniently look up and contact doctors relevant to their health conditions in areas close to their residence. In some cases, doctors and patients can directly chat online before making in-person appointments.

At the same time, in order to make medicines for rare diseases more accessible, JD Health has been building its medicine supplies in this field since 2021, and as of now is offering nearly 80 percent of medicines and all types of food for special purposes for rare diseases that are available on the Chinese market, becoming China’s most comprehensive online retailer for medicines of this category.

Thanks to JD’s well-established infrastructure of nationwide logistics and omni-channel drug store network, JD Health blazes the path to deliver rare disease medicines whenever and wherever people need them in the country. In 2022, 71,000 patients acquired their medicines for rare diseases and corresponding medical services through JD Health.

Additionally, JD Health’s rare disease care foundation has so far allocated RMB 2.23 million yuan to patients living with any of 35 types of rare diseases. The project also organized 34 charity activities that helped raise more than RMB 700,000 yuan, and attracted over 50,000 merchants on its platform to join this charity program through making voluntary donations per sale. To date, the program has received more than 55 million donations.

Enlin Jin, CEO of JD Health, pointed out that the issue of rare diseases is not only a medical challenge, but also one that affects the whole society. Besides charitable activities, JD Health will continue improving the services for this group of patients, letting more people truly feel supported with medicine supplies and other medical resources, which will be easily accessible and inclusively affordable. Meanwhile, JD Health, as a platform, will also do its best to raise awareness across a wider range of society to support people with rare diseases.

(vivian.yang@jd.com)

Feb 2, 2023| ESG

JD.com Included in 2023 Bloomberg Gender-Equality Index

Vivian Yang

by Vivian Yang

Leading supply chain-based technology and service provider JD.com is included in the 2023 Bloomberg Gender-Equality Index (GEI), which was announced on January 31. It is the first time the company has been listed in the index.

Pang Zhang, Chief Human Resources Officer of JD.com, said, “We are pleased to be included in the 2023 GEI, which is a welcomed recognition of JD.com’s progress in building diversity and inclusion. We deeply believe that employees’ development should not be limited by gender and that their growth should take precedence over business success.”

“By offering an equal, diverse, inclusive environment with long-term development opportunities that help employees gain a sense of belonging and happiness, a company is bound to generate greater value for the whole society,” she added.

The GEI brings transparency to gender-related practices and policies at listed companies, increasing the breadth of environmental, social, and governance (ESG) data available to investors. The reference index evaluates companies across five pillars: leadership & talent pipeline, equal pay & gender pay parity, inclusive culture, anti-sexual harassment policies, and external brand. JD.com scored high in particular on the second and fourth pillars in this year’s evaluation.

JD.com’s 2021 ESG Report stated that the company adheres to the principles of openness, fairness, impartiality and equal recruitment; actively provides employment opportunities for disabled groups; guarantees the rights of female employees; ensures that male and female employee enjoy equal pay for equal work, and more. One such example is JD Retail’s special program known as the “Sunshine Angels,” which aims to provide physically challenged people with online customer service job opportunities. The program currently employs women in 70 percent of core roles, and was recognized by APEC Women Leadership Forum as one of the best innovation practices in women’s empowerment in 2013.

A member of JD “Sunshine Angles” team takes a customer’s call

JD.com highly values female talent and commits to their safety, health and growth. According to JD’s ESG Report in 2021, more than 10,000 female employees received various kinds of trainings on self-development, management skills, technological briefings and more. Meanwhile, the company also provides lactation rooms, parking space and other care facilities for pregnant women, as well as nursery and kindergarten services for employees at its headquarters which have benefited thousands of employees.

A playground for employees’ children inside JD.com’s headquarters in Beijing

Last November, JD.com announced that it would add RMB 10 billion yuan to its employee housing fund, and also expand its relief fund for employees’ children. JD.com has promised its employees that if, for whatever reason, they encounter misfortune that leads to incapacity or loss of life, the company’s fund will support their children’s living and education up to 22 years old, the age they would graduate from college.

The 2023 GEI reaches globally to represent 45 countries and regions and included 484 companies that scored at or above a global threshold established by Bloomberg to reflect disclosure and the achievement or adoption of best-in-class statistics and policies.

(vivian.yang@jd.com)

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