Mar 26, 2021|
JD Health Executives Share Industry Insights at International Media Roundtable
by Hui Zhang
JD Health today announced the establishment of a specialized medical center for seniors at an online roundtable.
Members of 14 international media outlets, including BBC, Reuters, AFP, SCMP, Nikkei Asia and TechCrunch joined this roundtable , and three JD Health executives at JD’s headquarters in Beijing shared their views about the future and innovation of internet healthcare.
The new medical center is a result of cooperation between JD Health and Beijing Hospital, which offers excellent senior care, as well as the Chinese Aging Well Association. The center will offer distinguished doctors, online consultation, drugs and devices purchase, as well as convenient omni-channel fulfillment services down to the last mile, aiming to provide one-stop healthcare services for seniors.
Jianbo Xiao, general manager of internet healthcare at JD Health, explained that JD Health’s intention of establishing the center is to provide one-stop healthcare services for seniors. Xiao also introduced the overall logic of establishing JD Health’s internet hospital. In addition, Xiao shared some JD Health’s achievements thus far, such as working with Tianjin Nankai Hospital to build an internet hospital, as well as the company’s first internet hospital for Traditional Chinese Medicine (TCM) in Henan province in partnership with the First Affiliated Hospital of Henan University of Chinese Medicine. Xiao stressed that technology has played an important role in telemedicine’s development.
“Telemedicine’s development is still at an early stage. The current online consultation experience could still be improved, and the explosive growth of the industry must rely on the extensive application of 5G, big data, AI and other advanced technologies,” said Xiao.
Nan Lu, head of family doctor at JD Health, shared that limited medical resources in China is the reason JD Health launched the family doctor program. Lu said JD Health’s family doctor program is focused on disease prevention and health management, rather than waiting for patients who are already sick to come seeking help. To benefit more people further cultivate telemedicine habits, JD Health will work closely with communities so as to improve professional skills and make it easy for people access to high-quality medical services.
“We will improve service quality of health care centers, increase their service efficiency and reduce the burden on doctors,” said Lu.
JD Health established the Rare Disease Care Center on Feb. 27 and set up a fund to provide charity subsidies for patients, aiming to bring both medicine, which is difficult to access, and expert resources to patients. Jing Fan, head of the JD pharmacy’s rare disease care project at JD Health, said at the roundtable that China’s rare disease medicine and medical services are mostly concentrated in first tier cities, so many patients outside of these cities will face challenges and a lack of resources for daily health management.
In explaining how internet platforms such as JD Health can help, Fan said: “On the one hand, doctors can provide online consultations to patients and help them with disease management services. On the other hand, patients can purchase medicines to be delivered to their doorsteps via JD,” said Fan.
Mar 15, 2024|
JD Health Enhances Eldercare Services with Key Partnerships at Beijing Conference
On March 12th, JD Health held its fourth annual Partner Conference, coinciding with the Eldercare Consumption Summit in Beijing. The event attracted over 400 attendees, including eldercare specialists and industry representatives, and focused on developing a healthcare system that is both inclusive and adaptable, catering specifically to the dynamic needs of China’s aging population.
During the summit, JD Health established partnership agreements with ten industry-leading brands, including 3M, Cofoe, Yuwell, Haier, Innuovo, ITD GmbH, LePu Medical, Mateside, Omron, and Sonova. The partnerships also marked the establishment of the “Eldercare Brand Alliance,” dedicated to propelling innovation in eldercare services and products, ultimately improving the quality of life for senior citizens through collective efforts.
Jin Enlin, CEO of JD Health, highlighted the company’s commitment to leveraging collaborative resources to scale, standardize, and strengthen recognizable brands within the burgeoning silver economy. This strategic approach is poised to deliver unparalleled care and support to the elderly.
As China’s premier online health platform, JD Health offers a diverse range of over 30,000 brands and numerous subcategories in eldercare. Its expansive offerings cover various needs, from mobility aids to in-home care solutions, emphasizing a professional and user-centric ecosystem for eldercare products and services.
In January, JD Health launched a dedicated eldercare channel to provide a wide selection of products and services specifically designed for the elderly. The channel facilitates everything from the installation of nursing beds and at-home hearing aid services to 24/7 specialized online customer support, aiming to close the gap between professional healthcare services and the elderly community.
JD Health has also effectively integrated its online and offline services to establish a comprehensive eldercare service system. This includes setting up hearing centers and offering services such as medical escorting and quick home check-ups, enhancing the overall accessibility of eldercare.
With nearly 300 million people aged 60 and above, China’s silver economy is expanding rapidly. JD Health remains dedicated to serving this demographic, continuously working to improve the quality of life for senior citizens nationwide.
Jan 31, 2024|
JD Health Launches Comprehensive Elderly Care Channel, Delivering Online Health Solutions for China’s Aging Population
JD Health has recently unveiled an elderly care channel on its app, aiming to establish a comprehensive platform catering to various healthcare needs for China’s aging population. This initiative is integral to JD Health’s goal of becoming the first portal for online health consumption.
The specialized channel is designed to offer a broad range of services, addressing eight critical aspects of elderly care. These include health monitoring equipment, daily living and nursing, assistance products for mobility and personal care, physiotherapy and traditional Chinese medicine treatments, smart technology products tailored for the elderly, nutritional supplements and foods, medications for chronic illnesses, and home-visiting nursing care. This comprehensive approach reflects JD Health’s commitment to meeting the multifaceted needs of the elderly community.
A cornerstone of this initiative is the integration of JD Health’s “Family Doctor” program within the elderly care channel. This innovative program offers 24/7 health consultations, year-round health monitoring, and personalized advice for managing health and wellness.
JD Health has gone a step further to ensure usability and accessibility for senior citizens by offering services such as doorstep installation of nursing beds and hearing aid fittings, ensuring that the challenges often faced by the elderly in using these products are comprehensively addressed.
The launch of the elderly care channel coincides with the approaching Chinese New Year, a time when tradition encourages showing respect and love to parents and the elderly.
In response to JD’s recent initiative promoting the distribution of essential goods to underprivileged areas, Xiao Le, a Gen Z user of JD’s app expressed a wish in JD’s app to provide respiratory relief products to a nursing home on the outskirts of Beijing, a place where she had volunteered previously. JD Health promptly teamed up with brands and charity organizations, donating over 1,000 pieces of nebulizers, oxygen concentrators, ventilators, blood pressure monitors, blood oximeters, heating patches, “JD Family Doctor” smart speakers, and other health supplies, as well as mobile phones for the elderly at the nursing home.
According to 2022 statistics from China’s Ministry of Civil Affairs, the country’s population aged 60 and above has reached 280 million, with 90% of the elderly preferring home care. This represents a significant opportunity within the silver economy, one that JD Health is strategically positioned to lead and serve.
JD’s Plant Factory Sparks Children’s Early Interest in Agriculture
