Jul 24, 2023|
JD Health Brings No-Cost Medical Consultations and Care to Guizhou’s Mountainous Regions
by Vivian Yang
From July 12th to 14th, JD Health collaborated with several charitable organizations to provide medical support in the mountainous regions of Guizhou province, located in southwest China. Together with the Lingfeng Foundation in Beijing, China Volunteer Medical Team, and China Social Assistance Foundation, JD Health organized free medical consultation charity events and distributed essential health supplies to address the healthcare needs of rural elderly, chronic disease patients, and disabled individuals. The initiative aimed to conduct free medical consultation charity events and provide essential health supplies, addressing the healthcare service needs of the rural elderly, chronic disease patients, and disabled individuals.
A team of distinguished doctors from prominent hospitals nationwide participated in this initiative. Their specialties encompassed a wide range of medical fields, including internal medicine, cardiology, respiratory medicine, neurology, orthopedics, gynecology, dermatology, general practice, pain medicine, traditional Chinese medicine, and rehabilitation medicine. They were split into four distinct teams, each comprising 6 to 10 medical professionals, who visited various villages to offer in-person medical consultations to locals.
Simultaneously, these experienced doctors conducted daily instructional sessions for village doctors, aimed at enhancing their competency in providing primary healthcare services.
Thanks to the generous support from JD Health and JD’s charitable platform, where merchants can donate via their sales, a total of 9,500 over-the-counter medicines – from pain relief ointments to eye drops -were donated based on the specific needs of the local communities and doctors’ recommendations.
Over the past year, JD Health has formed several effective partnerships with charitable institutions, providing “small medicine boxes” to those in need across China’s rural communities. These contributions have included post-earthquake rescue efforts in Luding, Sichuan, improved emergency response capabilities of grassroots healthcare institutions in Henan, and provided medical supplies and medicinal education to 365 rural schools in Gansu and Sichuan provinces. Through these actions, JD has demonstrated its ability to effectively collaborate with pharmaceutical companies, doctors, merchants, and charitable organizations, utilizing its supply chain connections to promptly and precisely meet diverse healthcare needs.
This year, JD Health has broadened its philanthropic reach, offering more targeted and personalized healthcare support to vulnerable populations in rural areas. Initiatives have concentrated on diverse demographics, including rural women, children, migrant workers, outdoor laborers, and pneumoconiosis patients. Through more than 10 events, JD Health has to date donated medical supplies and provided health consultation services valued at over 20 million RMB.
With a commitment to enhancing healthcare access in underserved regions, JD Health will continue to utilize its extensive supply chain connections to facilitate effective collaborations with pharmaceutical companies, doctors, merchants, charitable organizations, and other stakeholders. Through these partnerships, JD Health aims to provide more timely and precise healthcare services, contributing to the continual improvement of public health throughout China.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
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JD Super’s Ninth Annual “Baby Party” Campaign: Supporting Families with Newborns
JD Super, JD.com’s omni-channel supermarket division, successfully concluded its ninth annual “Baby Party” campaign, which ran from April 1st to 14th. Collaborating with leading brands from home and abroad, the campaign introduced new products and services designed to improve the shopping experience and reduce expenses for families with newborns.
Pioneering services included the “Fresh Milk Powder Express,” guaranteeing delivery of farm-to-consumer baby formula within 28 days, and the “Free Diaper Offers for Newborns” initiative, set to distribute one million diaper packs annually. Moreover, the “Life’s First Bottle” project significantly reduces the costs of high-quality milk bottles by offering them exclusively online at a 50% discount.
JD Super’s specialized after-sales services extend to over 90% of the company’s self-operated products, offering services such as free returns or exchanges. Another highlight was the introduction of the Chun Rui milk formula, developed in partnership with Feihe, a leader in infant milk production. This collaboration ensures top-quality products at better value for families.
Additionally, JD Super launched an online portal dedicated to public welfare activities, which promotes cost-saving measures, shares knowledge on baby care, and supports charity initiatives.
As part of its commitment to philanthropy, JD Super donated essential baby supplies valued at over one million yuan to 1,000 families in the economically disadvantaged Liangshan Yi Autonomous Prefecture of Sichuan Province, supporting local parents in this region.
The 2024 Report on Cost of Childbearing and Childrearing in China shed light on the challenges faced by parents, including limited free time and growing anxiety over rising costs and product safety. JD Super aims to mitigate some of these concerns by providing support to families nationwide.
JD.com Partners with French Luxury Group SMCP for Launch of Sandro, Maje and, Claudie Pierlot Flagship Stores
