Oct 28, 2021|
JD Logistics Deploys Autonomous Delivery Vehicles to Locked Down Beijing Neighborhood Amid Outbreak
by Kelly Dawson
On the morning of October 27, Mr. Shi, a resident of Beijing’s locked down Furongli Community, stepped outside to a waiting JD Logistics (JDL) autonomous vehicle. After entering a pickup code, Mr. Shi watched as a door on the side of the vehicle opened, revealing a bouquet of flowers.
Since 2020, JDL has deployed its autonomous delivery vehicles for COVID-19 relief four times, in Wuhan, Shijiazhuang, Guangzhou, and now in Beijing.
Several days into lockdown, deliveries like these have been a lifeline for residents of the Furongli Community in Beijing’s Haidian District, after a positive COVID-19 case prompted a community-wide lockdown on October 24. Hours after Furongli had closed to the public, JDL allocated autonomous delivery vehicles to service the residents with contact-free delivery of both necessities and non-urgent items like Mr. Shi’s flowers, ensuring that customers stay safe and comfortable through the lockdown.
Residents who order deliveries will receive an SMS notification when the autonomous vehicle has arrived outside their building. The vehicles can carry up to 200 kilograms of goods, and operate all day.
When the city of Wuhan went into lockdown at the height of the pandemic in early 2020, it was uncharted territory. JDL quickly sprang into action, using its L4 autonomous vehicles and the Beidou satellite positioning system to offer contactless delivery of both consumer goods and medical supplies to its residents. During that time, the total mileage of road traveled by JDL’s autonomous vehicles exceeded 6,800 kilometers, transporting about 13,000 packages. One of the vehicles used in Wuhan, named Da Bai(Big White), was later collected by the National Museum for posterity.
Later, when an outbreak occurred in Shijiazhuang in early 2021, JDL’s autonomous vehicles serviced residents in lockdown; and again in June 2021, the autonomous vehicles rushed to Guangzhou during a local outbreak.
Over the next two to three years, JDL plans to develop and put into use thousands of autonomous delivery vehicles. In the immediate future, these vehicles will play a significant role in the upcoming Singles Day Grand Promotion, offering safe, swift delivery to some of JD’s more than 530 million customers.
Apr 25, 2024|
JD Logistics and MINISO Announce Expanded Partnership to Enhance Logistics Efficiency
JD Logistics (also known as JINGDONG Logistics), a leading global logistics provider, recently announced the expansion of its partnership with MINISO, the renowned household and consumer goods retailer. This collaboration, which began in 2022 with operations in Australia, now extends to MINISO’s network in Malaysia.
JD Logistics’ robust global supply chain infrastructure includes nearly 90 bonded, direct mail, and overseas warehouses across key markets such as the United States, Germany, the Netherlands, France, the United Kingdom, Australia, the Middle East, and Southeast Asia. Committed to replicating its proven supply chain management expertise from China in international markets, JD Logistics provides extensive support to a broad spectrum of clients, including international enterprises and Chinese brands expanding overseas.
MINISO’s diverse product range and rapid restocking requirements, combined with its strategic store locations in bustling commercial areas, present unique logistical challenges. These include critical delivery lead times and the need for off-hours operations to ensure uninterrupted customer experiences. JD Logistics has effectively met these demands through reliable and adaptable warehousing and fulfillment service solutions.
Notably, the trust built with MINISO has led some store managers to entrust their store keys to JD Logistics’ drivers to facilitate smooth and timely deliveries. Among them is JD Logistics driver Nick Yang, responsible for delivering goods to all MINISO stores in Sydney. Yang’s daily schedule involves commuting between JD Logistics’ warehouse and approximately 10 MINISO outlets throughout the city.
Over the next three years, JD Logistics will continue to develop its comprehensive global supply chain logistics network, which integrates overseas warehouses, international transshipment hubs, local distribution networks, and transnational transportation networks.
This partnership is not only a testament to JD Logistics’ proven expertise and global operational capabilities but also underscores the commitment of both companies to foster innovation in supply chain management for retail operations worldwide.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
JD News Roundup Vol. 22: Singles Day Kickoff, On-demand Expansion and More
