Nov 30, 2023|
JD Logistics Reports 70% Increase in Overseas Outbound Orders During Black Friday
During this year’s Black Friday, JD Logistics witnessed a 70% surge in overseas outbound orders, a significant increase from the same period last year. The company attributes the increase in large part to the implementation of automation technology and advanced AI algorithms, which have been instrumental in helping merchants accurately forecast sales and prepare inventory. Notably, JD Logistics’ forecasting accuracy rate exceeded 95% during Black Friday.
JD Logistics’ self-developed international warehouse management system (iWMS) played a crucial role. This cutting-edge system schedules a variety of intelligent devices, resulting in a more than threefold increase in the operational efficiency of overseas warehouses. The iWMS is a boon for local vendors, enabling them to manage a large number of SKUs effectively and allocate products to warehouses closest to consumers in advance. This foresight significantly reduces order fulfillment times from 7 days to just 2-3 days in overseas markets.
JD Logistics’ technological advancements extend to its overseas warehouses across Europe, North America, and other regions, where the company has deployed nearly one thousand pieces of automation equipment, including Automated Guided Vehicles (AGVs), Container Transport Units (CTUs), sorting robots, and sorting conveyor equipment. Utilizing these advanced automation technologies, JD Logistics has developed an innovative Power-Sorting-Picking (PSP) model, significantly boosting picking and sorting efficiency—achieving more than a threefold increase compared to traditional manual methods.
“JD Logistics’ advanced automation and intelligent strategies are transforming the global logistics ecosystem,” said Tian He, Chief Technology Officer at JD Logistics (including Europe). “Our cutting-edge solutions are markedly reducing international fulfillment times, which is essential for elevating consumer satisfaction. We are committed to continuously advancing our automation and intelligence technologies, aiming to set an even higher standard of excellence in the international logistics arena.”
On the merchant front, JD Logistics developed the international order fulfillment platform (iFOP). This platform enables vendors to connect with major e-commerce marketplaces and independent sites with one click, facilitating the fulfillment of orders from various channels through an integrated inventory system.
Addressing the challenges in after-sales and reverse supply chain logistics, JD Logistics has established multiple reverse maintenance centers in Europe and North America, providing services such as acceptance inspection, refurbishment, and environmentally friendly disposal.
In China, JD Logistics operates over 1,600 warehouses and continues to expand its footprint. Its international operations include nearly 90 bonded warehouses, international direct mail warehouses, and overseas warehouses globally, covering a total gross floor area of approximately 900,000 square meters. This extensive network underscores JD Logistics’ commitment to enhancing global supply chain solutions through innovative and efficient logistics services.
Apr 25, 2024|
JD Logistics and MINISO Announce Expanded Partnership to Enhance Logistics Efficiency
JD Logistics (also known as JINGDONG Logistics), a leading global logistics provider, recently announced the expansion of its partnership with MINISO, the renowned household and consumer goods retailer. This collaboration, which began in 2022 with operations in Australia, now extends to MINISO’s network in Malaysia.
JD Logistics’ robust global supply chain infrastructure includes nearly 90 bonded, direct mail, and overseas warehouses across key markets such as the United States, Germany, the Netherlands, France, the United Kingdom, Australia, the Middle East, and Southeast Asia. Committed to replicating its proven supply chain management expertise from China in international markets, JD Logistics provides extensive support to a broad spectrum of clients, including international enterprises and Chinese brands expanding overseas.
MINISO’s diverse product range and rapid restocking requirements, combined with its strategic store locations in bustling commercial areas, present unique logistical challenges. These include critical delivery lead times and the need for off-hours operations to ensure uninterrupted customer experiences. JD Logistics has effectively met these demands through reliable and adaptable warehousing and fulfillment service solutions.
Notably, the trust built with MINISO has led some store managers to entrust their store keys to JD Logistics’ drivers to facilitate smooth and timely deliveries. Among them is JD Logistics driver Nick Yang, responsible for delivering goods to all MINISO stores in Sydney. Yang’s daily schedule involves commuting between JD Logistics’ warehouse and approximately 10 MINISO outlets throughout the city.
Over the next three years, JD Logistics will continue to develop its comprehensive global supply chain logistics network, which integrates overseas warehouses, international transshipment hubs, local distribution networks, and transnational transportation networks.
This partnership is not only a testament to JD Logistics’ proven expertise and global operational capabilities but also underscores the commitment of both companies to foster innovation in supply chain management for retail operations worldwide.
Apr 18, 2024|
JD.com Awarded 2024 INFORMS Prize for Excellence in Operations Research and Analytics
JD.com is honored to announce that it has been awarded the 2024 INFORMS Prize. This recognition makes JD.com the first Asia-based enterprise to receive the award, highlighting its pioneering use of advanced analytics and operations research/management sciences (OR/MS) within its business operations.
The INFORMS Prize is awarded an organization that has repeatedly applied the principles of advanced analytics and OR/MS in pioneering, varied, novel, and lasting ways. Previous recipients include Walmart, Wayfair, Amazon, UPS, Booz Allen Hamilton, BNSF Railway, Walt Disney Company, U.S. Air Force, General Motors, Intel, HP, IBM, Ford, Procter & Gamble and GE Research.
Speaking on behalf of the selection committee, Mehmet Gumus, 2024 INFORMS Prize committee chair, remarked: “JD.com is showcasing data science as a source of business success and a necessary element to achieve customer satisfaction with continuous and dedicated practice. JD.com is truly deserving of this prestigious prize, and the entire O.R. and analytics community joins INFORMS in thanking them for their priceless contributions to the field and the business world.”
JD.com’s commitment to enhancing operational efficiency and customer service through OR/MS has been integral to its success. The company has developed an independently managed intelligent supply chain system that utilizes cutting-edge operations research algorithms to optimize warehouse management and logistics operations. This includes the operation of hundreds of intelligent warehouses and dozens of “Asia No. 1” intelligent logistics parks.
“We are honored to accept the INFORMS Prize and will continue to be steadfast in our dedication to leveraging the transformative potential of operations research,” said Sandy Xu, CEO of JD.com. “Our company’s supply chain not only aims to lead the industry, but also enhance the efficiency and well-being of our entire ecosystem.”
By the end of the fourth quarter of 2023, JD’s supply chain infrastructure assets had grown to RMB 153.8 billion, an increase of 16% year-on-year. Managing over 10 million self-operated SKUs, JD has achieved a global leading average inventory turnover of 30.3 days. This operational prowess enables JD to fulfill 95% of retail orders within 24 hours, significantly enhancing customer satisfaction and setting new standards in the industry.
JD.com Recognized on FORTUNE China’s Most Admired Companies 2023 List
