Oct 12, 2021|
JD News Roundup Vol. 21: Telemedicine for Pets, Blockchain and More
JD News Roundup Vol. 21
(September 13-October 9)
Welcome to volume 21 of our 2021 weekly digest. Here we consolidate a selection of JD news and give context on why it matters. If you have any questions or topics you are hoping we will explore, please email press@jd.com.
BUSINESS HIGHLIGHTS
JD HEALTH
Telemedicine for Pets
JD Health, the healthcare arm of JD.com, is extending its telehealth services from humans to pets. On October 8th JD Health and JD Pet launched an O2O healthcare service platform called “JD Pet Hospital,” which covers the entire lifetime of pets from disease prevention and diagnosis to comprehensive health management.
To date, over 3,000 veterinarians have registered on JD Pet Hospital. They provide 24/7 online pet health consultation services through text, images and video calls.
JD RETAIL
JD Mall
In the next step for JD’s omni-channel expansion, the company launched the “JD MALL” brand, an upgraded version of its E-Space omni-channel retail experience store, on September 14th. The first location is in Xi’an, with an area of 42,000 square meters and offering 200,000 items from over 150 domestic and international brands.
In addition to being able to visit the store to experience products in person, consumers can place orders and arrange swift, convenient delivery through the official WeChat Mini Program by scanning QR codes on in-store items.
JD Welcomes Niche Fashion Brands
As youngsters account for more and more luxury consumption in China, JD.com has welcomed a series of niche fashion brands targeting this demographic, including WOOYOUNGMI, both, Etudes, and Guidi to open their flagship stores on JD.com.
Ruder Finn and Consumer Search Group’s China Luxury Forecast 2021 shows that GenZers have become the backbone force for luxury consumption in China. During JD’s 618 Grand Promotion in 2021, the number of GenZers that made purchases surged 231%.
JD LOGISTICS
JD Opens Xinjiang Logistics Park
JD Logistics launched an Asia No. 1 smart logistics park in Urumqi, Xinjiang on Sep. 29th. With an area of nearly 100,000 square meters, it is the autonomous region’s first and largest smart logistics park. The park is estimated to process as many as 1.2 million items daily, and will enable 80% of JD’s orders in Urumqi to be fulfilled within 24 hours.
JD WORLDWIDE
JD’s E-space Store Opens Doors in Jakarta
JD.ID, JD.com’s e-commerce joint venture in Indonesia, inaugurated JD.com’s first overseas E-Space store, JD.ID Electronic Store, in Jakarta on September 14th. The nearly 1,300-square-meter store offers thousands of types of products from various brands of smartphones, gadgets, laptops as well as brands of home appliances, home living and furniture.
Additionally, the store provides experiential areas such as a gaming area and smart home area for consumers to enjoy various store and brand events.
JD Central Celebrates 3rd Anniversary
JD CENTRAL (JDC), JD.com’s e-commerce joint venture in Thailand, celebrated its third anniversary on September 28th. In 2020, JD CENTRAL saw an increase of 170% in terms of GMV (gross merchandise volume) compared with 2019, and in the past year has become the highest rated e-commerce app in Thailand on Google Play.
JD TECHNOLOGY
JD’s Blockchain-based Digital Contracting Services
JD Technology kicked off a new round of promotion of its digital contracting services on September 17th, aiming to bring the blockchain-based technology to more SMEs and support them to go paperless in business operation.
To date, JD’s digital contracting platform has assisted on managing over 4 billion contracts for more than 500,000 enterprise users. If a contract uses 10 sheets of A4 paper on average, the platform has accumulatively saved 40 billion pieces of paper so far, which equates to the save of 13 million trees and reducing more than 4 million tons of carbon dioxide emissions.
Aug 6, 2024|
JD.com Ranks #47 on 2024 Fortune Global 500
On August 5, 2024, Fortune released its annual Fortune Global 500 list, where JD.com ranked #47, ascending five spots from last year. This year’s rankings, which recognize the world’s largest corporations by revenue for the 2023 fiscal year, marks JD.com’s ninth consecutive year on the list and underscores its leadership within the industry in China. JD.com reported net revenues of $153.2 billion in 2023.
Since first appearing on the Fortune Global 500 in 2016, JD.com has continuously advanced its commitment to improving customer experience and spearheading innovation. This dedication has cultivated a robust platform featuring a wide array of high-quality products, rapid delivery services, and value-driven pricing. These factors collectively contribute to sustained growth in both user base and engagement levels, which in turn attract a growing number of brands and merchants.
JD.com has consistently enhanced user experience by optimizing its supply chain infrastructure. Since 2017, JD.com has invested nearly RMB 130 billion in research and development to improve supply chain efficiency and cost-effectiveness.
Notable innovations include the implementation of JD Cloud’s AI digital avatars, developed using the ChatRhino large language model, which has improved livestream sales and inventory management for JD merchants. JD’s AI solutions also improve e-commerce functionalities such as content creation, product listings, storefront customization, and intelligent customer service.
With its mission to “Making Lives Better through Technology,” JD.com continues to focus on cost management, operational efficiency, and enhancing user experience. These efforts have significantly boosted user satisfaction and engagement, with the number of third-party merchants on the platform now exceeding one million. These advancements underscore JD.com’s commitment to delivering increased value to its users, industry partners, and society at large.
Aug 3, 2023|
JD.com Ranks 52nd on the 2023 Fortune Global 500
by Vivian Yang
Securing a position on the Fortune Global 500 list for the eighth consecutive year, JD.com proudly announces its rank of No.52 in the newly released 2023 edition, released on August 2, 2023. The annual ranking recognizes the largest companies measured by their revenues. In 2022, JD.com achieved a 9.9 percent year-over-year growth, reaching full-year net revenues of RMB 1.0462 trillion. This notable achievement also marked the first time JD.com surpassed the milestone of RMB 1 trillion yuan.
JD.com’s inclusion on the Fortune Global 500 list since 2016 demonstrates eight years of significant expansion and progress, as illustrated by the following figures:
- Created 45,000 new jobs.
- Expanded its customer base to nearly 600 million.
- Increased warehouses from 214 to over 1,500.
- Amplified the output value of real economies by nearly 4.8 times.
- Successfully reduced the fulfillment expense rate by over 20%.
These numbers reflect JD.com’s relentless pursuit of technological and service innovation in the supply chain sector. Leveraging these capabilities JD.com has bolstered its portfolio of businesses, which spans across e-commerce, logistics, technology, health, industrials, property management, insurance, and more. Furthermore, these capabilities have been instrumental in merging digital and physical economies across various sectors, generating societal value and benefiting a wider demographic.
Supporting Employment and Consumption
By harnessing its robust supply chain capabilities, JD.com is serving millions of merchants both online and offline. The company’s mission is to augment merchants’ operational efficiency and cost-effectiveness while offering consumers a superior shopping experience defined by variety, speed, quality, and value.
JD.com is committed to the welfare of its over 560,000-strong workforce and has invested nearly RMB 50 billion yuan in initiatives such as housing funds, relief, and family support for staff. In May, JD.com announced a significant investment of RMB 6 billion for the “JD Youth City” project, , offering nearly 4,000 furnished apartments and leisure facilities for employees and interns embarking on their careers. Moreover, JD’s extensive supply chain system is estimated to have created approximately 25 million stable jobs across a wide range of industries.
Promoting Digitalization and Rural Revitalization
In the realm of technological innovation, JD.com has invested over RMB 100 billion yuan in research and development over the past six years. The company’s focus has been on enhancing supply chain efficiency and sharing infrastructure and technologies with traditional enterprises to usher them into the digital age. For instance, JD’s consumer-to-manufacturer (C2M) platform has enabled thousands of brands to decrease product demand research time by nearly 80 percent and reduce new product release cycles by nearly 70 percent.
Moreover, JD’s supply chain infrastructure and digital technologies have brought about positive changes in rural areas. The “March to Rich” plan, launched in October 2020, has generated over RMB 1 trillion in output value in rural regions over the past three years, thereby facilitating efficient sales of agricultural products for farmers while empowering them with sustainable development models.
JD.com’s “35711 Vision”
On its 20th anniversary in June, JD.com unveiled the “35711 Vision”, an ambitious roadmap for the next two decades. The vision outlines goals to establish three companies with over RMB 1 trillion in revenue and RMB 70 billion in net profits, positioning five JD companies on the Fortune Global 500, and seeing seven startups become publicly listed companies and attain a market value of RMB 100 billion. JD.com also plans to contribute RMB 100 billion in taxes and create over one million jobs.
Beyond financial milestones. The company aims to deliver substantial societal value, including providing over RMB 3 trillion in benefits to front-line employees, increasing the income of 100 million farmers, aiding 60 million small and medium-sized enterprises in their digital transformation, and establishing a global supply chain infrastructure that covers economies that represent 80% of the world’s economic volume., JD.com is also deeply committed to achieving carbon neutrality, further underscoring its dedication to environmental sustainability.
JD Launches Internet Hospital for Pets
