Jun 4, 2021|
JD Retail Cloud Participates in Big Data Expo in Guizhou
by Ling Cao
JD Retail Cloud participated in this year’s China International Big Data Industry Expo held in Guiyang, Guizhou province from May 26-28. The event gathers industry experts to discuss how frontier technologies will promote the integration between digitalization and the real economy.
As a technology ecosystem aiming to benefit JD and external partners, JD Retail Cloud showcased its digital and intelligent ecosystem including the solution for helping enterprises go digital, an agricultural wholesale platform, as well as livestream service, logistics and AR/VR technologies.
JD also displayed a mobile platform as a service (mPaaS) R&D platform and other solutions to help enterprises develop mobile platforms such as apps or mini programs, as well as building micro online malls in order to improve the customer experience. Until now, thousands of merchants have registered to participate in JD’s online mall SaaS program.
The exhibition also included smart chatbot services, which can help improve customer service efficiency, as well as customers’ satisfaction levels.
“JD Retail Cloud integrates three key capabilities of JD Retail and can be opened to our partners,” said Dr. Paul Yan, Chairman of JD Retail Technology Committee.“The first is business operations capabilities, such as payment, supplier management, transaction and more. The second is customer management capability. We can help brands find targeted customers, introduce new customers and improve the penetration of their brand. The third is data capability, including data analysis, data asset management and more. We believe the system is highly valuable to the retail industry.”
Sep 5, 2024|
JD Logistics Celebrates Top Performers with a Memorable Trip to Malaysia
JD Logistics recently recognized the exceptional contributions of nearly 200 frontline employees by providing them with an all-expenses-paid trip to Malaysia. A welcome banquet was held on August 31st which was attended by notable dignitaries, including Dato Sri Tiong King Sing, Malaysia’s Minister of Tourism, Arts, and Culture; Lee Tai Hung, Deputy Director General of Tourism Malaysia; and Nuwal Fadhilah Ku Azmi, Director of International Promotion, alongside JD Logistics’ Southeast Asia representatives.
In his welcome speech, Deputy Director Lee Tai Hung praised the pivotal role played by JD Logistics’ frontline employees in advancing China’s rapidly growing e-commerce logistics sector. He expressed his hopes for the team to enjoy Malaysia’s efficient and professional tourism services, mirroring the logistical excellence they deliver daily. Lee also voiced optimism about JD Logistics enhancing its operational efficiency within Malaysia.
Representatives from JD Logistics highlighted the company’s dedication to fostering trade and logistics collaboration between China and Malaysia.. The company’s global expansion, including its new warehouses in Malaysia, has reduced delivery times to under 24 hours in some cases. The recently-launched China-Malaysia JD Express service is expected to further enhance the shopping experience for Malaysian consumers.
The event also featured personal stories from standout employees, Rong Chun and Kong Ya. Rong, known for his commitment to assisting elderly customers, and Kong, who has received over 50 customer commendations in the past year, presented gifts to Minister Tiong and Deputy Director Lee, symbolizing gratitude and mutual respect.
This celebration follows a visit by Minister Tiong to JD’s Beijing headquarters last April, which has since strengthened the partnership between JD Travel and Tourism Malaysia to promote Malaysia as a preferred destination for Chinese tourists. This collaboration has led to numerous chartered flights from Chinese cities such as Xi’an, Shenyang, and Qingdao to Malaysia last year.
Data up to June 2024 shows a significant uptick in Chinese tourism to Malaysia, with 1,449,711 arrivals recorded—a 190.8% increase from the previous year’s 498,540 arrivals during the same period
During their stay, JD Logistics’ honored guests will explore Malaysia’s rich tapestry of culture, history, and cuisine, with planned visits to Kuala Lumpur, Negeri Sembilan, and Melaka.
Since launching its “211” delivery program for same- and next-day delivery in 2010, JD Logistics has continuously raised the bar in the logistics industry. With a dedicated workforce of over 300,000 frontline employees, including couriers, warehouse staff, and customer service representatives, the company commits to enhancing their lives with competitive benefits, stable incomes, and comprehensive insurance—ensuring better quality of life and opportunities for career advancement.
(vivian.yang@jd.com)
Sep 3, 2024|
Balenciaga’s Flagship Store Debuts on JD.com
JD.com Becomes Exclusive Online Channel for Balenciaga’s New Stapler Sneaker in China
On September 3, 2024, Balenciaga unveils its official flagship store on JD.com, China’s largest retailer by revenue. This launch also marks JD.com as the exclusive online platform for the debut of Balenciaga’s new Stapler Sneaker, a design inspired by athletic aesthetics.
Following successful launches of other Kering brands, such as Gucci, Bottega Veneta, Saint Laurent, and Qeelin, Balenciaga is the latest luxury label from the Kering group to launch on JD.com.
The flagship store will showcase an extensive collection, including the Fall/Winter 2024 lineup, featuring an array of ready-to-wear garments, footwear, bags, small leather goods, and accessories. This diverse assortment ensures that JD.com’s 600 million customers in China have unparalleled access to the latest from Balenciaga.
On the grand opening day, Balenciaga and JD will offer customers the opportunity to purchase luxury items with up to 24 months of interest-free installments. Additionally, Balenciaga will participate in JD.com’s major promotional campaigns, including the 24 Fall and Single’s Day events.
JD.com boasts representation from over 90% of the world’s most recognized luxury brands. Balenciaga’s launch on JD.com exemplifies the brand’s commitment to embracing e-commerce channels and digital innovation in China.
Sales Surge for JD Industry on First Day of 618 Grand Promotion
