Apr 9, 2020|
JD Shares Insights on Coping with the COVID-19 during a Webinar
by Ling Cao
On April 7th, JD shared its insight about COVID-19 in China and how JD has responded during an online webinar hosted by LLamasoft, a leading provider of enterprise supply chain design and decision-making solutions, and one of JD’s strategic partners.
During the webinar, Alfred Yao, supply chain optimization director of JD Logistics shared how JD adopted systematic measures to ensure consistent operations of the supply chain during the epidemic, such as prioritizing employee protection, establishing an emergency response program coordinating policies and efforts across functions, and employing flexible methods to increase contactless delivery, as well as applying intelligent algorithms to enable smarter delivery routing, in order to circumvent bottlenecks, to increase efficiency, and to prioritize supply to where strategic resources are most urgently needed.
Lei Zhou, strategic planning director of JD Logistics explained that the strong logistics infrastructure and six major networks JD has had for years helped the company in the response. “Wuhan is the hub for JD’s Central China region, but with challenges (like route suspension) we managed to redirect the volume to other DCs（distribution centers） nearby, such as Nanjing,” he said. “We saw orders increase a lot during this period, but were able to handle them. That’s mainly due to two factors: Firstly, based on an AI-enabled system, we try best to forecast where demand will be. Secondly, we leverage our network to put inventory nearest to customers. In this way, we can easily re-plan the inventory to respond to the special situation.” Zhou added.
Alfred also shared ideas for global companies as to how to quickly adapt to emergencies, advising companies to accelerate the digitalization of the business, to further boost the level of automation, to perform supply chain scenario planning and to make stronger contingency plans, all of which makes the supply chain more flexible and robust. He also emphasized the importance of strengthening collaboration with suppliers, customers and other stakeholders to enable a global supply chain community.
As far as how JD has helped partners during the epidemic, Alfred explained, “A global Fortune 500 company procured 55,000 bottles of hand sanitizer from overseas, and asked JD Logistics to transport them from Singapore to Shanghai by air. JD Logistics managed to complete the DGs(‘dangerous goods, such as many types of disinfectant) packaging and certification, and secured in the cargo space amid massive reduction of flights, and completed the customs clearance in the fastest way possible to have the goods delivered to the customer.”
Oct 29, 2024|
JD Logistics Launches Shenzhen-Kuala Lumpur Air Cargo Route to Boost Cross-border Trade
On October 29, JD Logistics (also known as JINGDONG Logistics) officially launched its Shenzhen-Kuala Lumpur international all-cargo route, further enhancing cross-border trade between China and Southeast Asia. The inaugural flight departed from Shenzhen, China, at 10:00 A.M. and arrived in Kuala Lumpur, Malaysia, at 2:00 P.M., carrying a full load of cross-border e-commerce goods.
The new route will operate two to five flights per week, improving the efficiency of the transportation of goods between China to Southeast Asia. The launch of the route represents a key milestone in JD Logistics’ efforts to establish a fully integrated supply chain in the region, offering seamless international logistics services to merchants and customers.
Since the start of JD Airlines’ international operations in 2023, its network has grown to include destinations such as South Korea, Vietnam, the Philippines, Bangladesh, and Thailand, strengthening JD’s footprint across Southeast Asia. JD Logistics has also established multiple self-operated warehouses throughout the region, enabling local and international brands and merchants to leverage JD Logistics’ industry-leading supply chain and logistics solutions, which provide delivery times as fast as one day in certain areas. Additionally, JD Express has expanded its services to cover seven Southeast Asian countries, ensuring local consumers can receive parcels from China with greater speed and reliability.
As part of its global expansion strategy, JD Logistics plans to double the total area of its self-operated overseas warehouses by the end of 2025 and increase the frequency of its international flights. Future plans also include continue leveraging JD Airlines’ capabilities to open long-haul routes to Europe and North America.
JD.com Offers Customers RMB 1 Billion in Incentive Points
